Chester Howard
Houston, TX
***********@*****.*** - 832-***-****
Motivated, personable business professional with a successful track record as a Field Technician Supervisor, Merchandising, Truck Driving and Customer Service expertise. Talent for quickly mastering any task given to me. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records.
Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Authorized to work in the US for any employer
WORK EXPERIENCE
Local City Driver
Fedex Freight Driver - Houston, TX - September 2014 to Present Responsibilities
Local Pick Up & Delivery of freight
Accomplishments
Communication with customers that build relationships Tanker Truck Driver
Superior Carriers - Pasadena, TX - June 2013 to September 2014 Responsibilities
Transport chemicals between sutomers
Accomplishments
Loading/Unloading chemicals
Tanker Truck Driver
C. L. EXPRESS - March 2011 to May 2013
Transport chemicals lube & oil between customers.
Field Technician Supervisor
BEST BUY - Houston, TX - May 2004 to May 2012
Installation of HD and Plasma televisions and equipment Investigate and reconcile misapplied funds, payments, and billing discrepancies Trouble Shooting installation of electronics
Operating company trucks for deliveries
Input payments to customers accounts
Explanation of benefits for customer needs and answer customer questions about products and services Maintain and review customers accounts
Responsible for selling products and services
Develop and maintain a customer database and prospective customer contact database Merchandising functionality technician
Team coaching and development leader
Provide customer follow-up and ensure customer retention C. L. EXPRESS
Truck Driver (March 2011-March2013)
Hauled wooden crates in-town
Responsible for tying loads down to personal truck and done properly to ensure safe transportation Responsible for meeting deadlines and choosing which route to take to reach the destination by the predetermined time.
Kept a detailed log of travel time, mileage and other necessary documents EDUCATION
Diploma
Eisenhower High School - Houston, TX
2003
Business Management
University of Houston - Houston, TX
ADDITIONAL INFORMATION
Skills Summary: Truck Driving, Transportation of freight, Report Preparation, Field Technician. Written Correspondence, Customer Service, Scheduling, Installation of Electronics, Management/ Leadership Computer Skills/ Software, Merchandising, Professional Experience Qualifications
Class A Commercial
Twic Card Holder
HazMat, Doubles and Tanker Endorsements
Familiar with state motor vehicle laws and department of transportation rules and regulations Adheres to all DOT requirements/regulations