Customer Service Accounts Payable

MARTA PAWELIC

**** ******* ***** *****: 347-***-****

East Meadow, NY 11554 Email: ************@*****.***

Professional Overview

Accomplished, dedicated and ambitious financial services professional with ten years of progressive experience in banking and accounts payable settings. Seasoned in developing, implementing and managing processes that ensure proper financial compliance. Proven track record of delivering on-time in fast-paced settings. Energetic team leader and motivator with excellent attention to detail. Superior interpersonal, communication, collaboration, organization and analytical skills. Highly motivated self-starter with a strong work ethic and the ability to handle sensitive information with discretion. Dynamic collaborator with strong problem solving and strategic thinking skills.

Core Competencies

Accounts Payable

Organizational Operations

Customer Service

Microsoft Office Suite

Financial Compliance

Monthly Reporting

Audits

Sage and Lotus Notes

Invoice Management

Vendor Relations

Policies and Compliance

English and Polish

Professional Experience

GRAMERCY WRECKING CORPORATION 2015 – Present

Accounts Payable Clerk

Directly support the financial functions of a fast-paced corporation by coordinating multiple A/P initiatives.

Effectively coordinate and maintain an in-depth list of accounts payables.

Continuously ensure proper compliance of all transactions in accordance with financial policies and procedures.

Correctly match purchase orders to invoices and identify any and all errors or discrepancies in all documents.

Collaborate with Project Managers in an effort to gain approval for all invoices needed.

Accurately prepare checks for signature and distribution preparation.

Assist in the preparation of monthly financial reports and account expense charging.

Liaise with vendors, internal customers and management on a daily basis.

Routinely audit invoices and expense reports for approval while also assisting with month-end closing activities.

Disburse petty cash, correctly calculate sales tax and update vendor check log books.

Process all credit card statements, manual checks and check runs.

Utilize systems, including Chameleon, Timberline and Texture, to swiftly handle invoices and ensure compliance.

M&M RESTORATION, LLC 2012 – 2013

Office Assistant

Supported the daily office activities of a busy construction company by coordinating diverse office activities.

Created and maintained detailed records of important conferences, board meetings and committee meetings.

Developed various word processing documents, edited and proofread as needed, drafted thank-you letters and prepared mailing lists.

Managed all incoming and outgoing mail, emails and checks while also maintaining a daily deposit ledger.

Provided high-quality customer service to prospective and current clients by answering and initiating phone calls taking and reporting messages in a timely and accurate fashion, and receiving in-person visitors.

Continuously maintained an organized and attractive front-desk area.

TD BANK NA 2008 – 2009

Assistant Head Teller

Assisted in providing friendly and high-quality financial assistance and support to a diverse range of clientele.

Managed, trained and mentored over 11 Tellers on a daily basis and maintained high performance outputs.

Collaborated with the management team in developing and implementing new ideas for improving banking systems and cross-selling initiatives.

Effectively supported quality initiatives by reducing transaction defects and cycle times.

Performed random audits to monitor cashier accuracy and made necessary corrections as needed.

Ensured the proper securement of cash in accordance with policy throughout the duration of each day and assisted branch supervisors with verifying safe funds.

Accurately adhered to general bank regulatory policies, including BSA/AML.

Maintained organized workstations in an effort to equip all Tellers for daily success.

Swiftly identified fraudulent or forged documentation or activity and reported all cases to management.

Processed currency shipments to and from the Federal Reserve.

COMMERCE BANK/TD BANK, Ridgewood, NY 2006 – 2008

Banking Representative

Received and accurately counted working cash at the beginning of each shift.

Balanced currency, cash and checks in cash drawer at the end of each shift.

Greeted and identified customers, validated and cashed checks and processed cash withdrawals.

Performed specialized tasks, including preparing cashier’s checks, personal checks and money orders.

Assisted customers in ordering bank cards, checks and other banking needs.

Received and verified loan payments and mortgage payments.

Recorded all transactions promptly, accurately and in compliance with all bank policies and procedures.

Education

Bachelor of Arts, Criminology, John Jay College of Criminal Justice

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