Management Microsoft Office

Myrna R Mamerto

# * **. ***** **. ****** Malabon City

Mobile Number: 092********

Email Address: *****.*****@*****.***

OBJECTIVE:

Seek excellence in any field, willing to be trained with purpose of self-improvement and

To demonstrate personal and professional punctuality

To become asset of the company in terms of skills and ability. To give total customer satisfaction in ever customers that i rendered services

QUALIFICATIONS:

Highly-motivated, dedicated, and ambitious professional with a broad background in coordinating projects, planning events, promoting business services, and ensuring a high level of customer satisfaction.

Successful in establishing an exceptional rapport with individuals on all levels.

Exceptional organizational and time management skills with attention to detail.

Extensive knowledge of operating procedures of a large convention, theatrical, or other public use facility.

Strong principles and practices of supervision.

Well versed with hospitality terminology

SKILLS

Able to work in a dynamic, fast paced environment

Bilingual: English and Japanese

Experienced in organizing all types of personal and business events

Skills to communicate instructions to staff briefly and precisely

Planning, scheduling and budget preparation skills

Technical Knowledge:

Functional knowledge of Microsoft Office, including creating extensive budgetary spreadsheets, and word documents

EXPERIENCE:

Road Racing Events Management

Marketing Event Coordinator

2012- 2015

Handle all events-related paperwork, including permits, encroachment permits, street closures, fire, parks, etc.

Partner with Race Director to identify sponsors and develop Sponsorship Benefits Packages

Manage registration and timing companies, including recruitment, contracts and execution of services

Request advance money from clients and explain terms of contract

Organize events according to clients’ budget

Coordinate with sponsors for advertisements

Hire and train volunteers

Participate in management meetings

The Buffet

Account Executive/Event Coordinator

2015-2015

Organize and conduct social and corporate events

Plan the event venue, budget and schedules

Interact with clients and guide them on making event success

Work with the creative team to develop event promotional materials (flyers, brochures, etc.)

Contact and solicit a quotation from caterer, florist and other vendors

Hyatt Regency Hotel and Casino Manila (Market Café)

Receptionist

2014-2014

Draw up client bookings for tables and ensure that tables are set before client’s arrival

Manage the front desk by receiving incoming calls, greeting and attending to customers

Inform guests about the availability of tables and direct them to the tables

Keep records of guest who visit the restaurant

Keep clear records of payment received and make detailed of balance payments

Cherry Blossom Hotel (Coffee Shop)

Food Attendant

2009- 2009

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

Take orders from patrons for food or beverages.

Nihon BashiTei (Japanese fine Dining)

Food attendant

2008- 2009 .

Ensure the entire restaurant is cleaned before leaving.

Process the bill and present it to the customers. Collect bill payment and deposit at the cash counter.

Before the restaurant opens, make sure all the ingredients and raw materials are in stock. Also, ensure tables and chairs are properly laid out and the work area is clean. .

PERSONAL DATA:

Language : Tagalog, English, Japanese

Height : 5’4

Nationality : Filipino

Civil Status : Single

Religion : Roman Catholic

Date of Birth : September, 13 1986

EDUCATION:

ABE International Business College - Caloocan

Diploma in Hotel Restaurant and Services

ABE International Business College-Taft

Bachelor of Science in Hotel and restaurant management

National Certification II in Food and Beverage Services

Technical Education and Development Authority

National Certification II Bartending

Technical Education and Skill Development Authority

National Certification II in Housekeeping

Technical Education and Development Authority

TRAINING/SEMINAR AND CERTIFICATION

Food Safety and Seminar Johnny Rockets November 18, 2011

(Thomas Morato)

TGIF Friday cooking Seminar TGIF August 05, 2011

(ABE – Caloocan)

Tourism Planning and Development Public Recreation Bureau October 14, 2012

(City of Manila)

The Art of Coffee Preparation Twisted Lemon Beverage Service August 18, 2014

(ABE – Taft)

Basic Wine Appreciation Louis Ryan Angeles August 18, 2014

(ABE – Taft)

12th Depositor Protection & Awareness the Philippine Deposit Insurance June 18, 2014

Corporation

(Atrium Building-Events Center, Quezon City

CHARACTER REFERENCES:

RoadRacing Events Management Mr. Dino Jose

President

(790 Pablo Ocampo Vito Cruz Malate Manila)

I hereby certify that all information are true and correct to the best of my knowledge and beliefs.

MYRNA R. MAMERTO Applicant

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