Customer Service Manager
Resume:
PHYLLIS R. HALL
Ocala, FL 34480 **********@***.***
PROFFESSIONAL EXPERIENCE
ZEFON INTERNATIONAL, INC (2005 – 2015)
Purchasing Agent (2005 – 2015)
Perform work on SAGE, CRYSTAL REPORTS, GRAND AVE, and OUTLOOK.
Enter purchase orders from reorder reports and from request order forms.
Set up new vendors and maintain vendor files.
Procure raw materials, items to make products for resale, and distributor products
Purchase office and business supplies.
Received purchase orders when necessary.
Record revision and date on each part number when revised.
Contact Manufacturer for RGA return to manufacturer, send to manufacturer for warranty repair or replacement, and return to customer.
Track orders confirming price and delivery date.
Maintain petty cash and check book.
OLD TYMER RESTAURANT, BLANDING, UT (2004 – 2005)
Assistant Manager (2004 – 2005)
Opened in morning, preparation for the day, waited tables, cleaned, cashier, customer service, closed out on occasion.
DSS, KATY, TX (2003 – 2004)
Code Compliance Manager, Electric Locks (2003 – 2004)
Acquire information necessary to get permitting from the City of Houston for electric locks.
Acquire blueprints and go to projects and locate the doors that are to have electric locks.
Perform all code word on the blueprints for electric locks and hardware necessary for permitting.
Prepare application and necessary paperwork to submit to the City of Houston for a permit and inspection.
Attending inspections, give permit with tag numbers and a copy of the blueprint to property manager.
RANDALL’S FOOD MARKETS, INC (1980 – 2002)
Assistant Buyer/ Buyer (1993 – 2002)
Performed work on SIMMS and EXE buying and inventory management systems.
Maintained targeted service and inventory levels for branded and private label products for two warehouses.
Forecasted, procured and met promotional needs while minimizing inventory levels.
PHYLLIS R. HALL PAGE 2
Set up new items, cost changes and promotional allowances.
Updated and maintained vendor files.
Managed aged inventory and promotional overstock.
Reconciled invoice discrepancies.
Purchased and managed over 3000 branded and private label items.
Set up new items, new vendors and placing initial purchase orders for warehouses.
Keyed ads, notified Fleming and Direct Store Delivery (DSD) vendors, distributed copies to advertising department, buyers and stores.
Served as private label purchasing specialist.
Secretary to Senior Grocery Buyer (1980 – 1993)
Typed ads for advertising department.
Notified Fleming and DSD vendors of ad products.
Performed data entry for set up of new items, allowances, cost changes for branded and private label and maintained warehouse items.
Keyed purchase orders, called orders in and checked status of orders for on time arrival.
Setup and maintained all private label items.
EDUCATION
Associates of Arts, General Business, North Harris Montgomery Community College, May 2002
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