Customer Service, Revit Auto CAD designer
Resume:
Veronica Todd Interior Architect
Farmington Hills, MI 48334 *************@*****.*** 248-***-****) www.linkedin.com/in/veronicatodd1
Design Professional experienced in hospitality, retail, construction, office and healthcare design fields including professional organizations, publications, and products. Synthesis of design principles, color theory, research information, to solve design problems in interior spaces. The design process programming, concept, three dimensional design and space planning Ability to apply electronic and conventional presentation, apply codes and standards:
Microsoft Office Suite t Adobe Creative Suite t Revit 2009-2010 t AutoCAD, 20/20 Software t Computer Rendering t Construction Drawing t Studying for NCDIQ Test t Microsoft Windows XP t Real Comp Online t Apple (Mac)
t PDS Payroll System t Cypress Report Writer System t Work Brain Time Capture System t Cognos Processing System t
t Oracle Fusion (Financials) t UltiPro (HR and Payroll) AutoCAD 2016 Certifications
Education & Credentials
Bachelor of Arts in Interior Architecture, Lawrence Technological University, Southfield, MI
Associate of Applied Arts, Wayne County Community College, Detroit, MI
License – Real Estate Broker, Middleton Real Estate School, Troy, MI
Space Planning
Organization & Multi-tasking
Innovation & Problem Solving
Interior Design
Oral & Written Communication
Time & Schedule Management
Construction Drawings
Attention to Detail
Listening Skills
Lighting Design
Sales & Customer Service
Computer & Technical Skills
Full time Worker Retail Sales Supervisor April 2016 - Present
Manage retail staff of 40 associates and 12 retail stores
Follow plenium for store displays
Handle customer complaints, issues and complaints
Assist sale associates to maximize sales and customer service though coaching, counseling and mentoring
Assumes responsibility for effective communications, coordination, and working relationships between associates and management
Make sure all stores are incompliance with store standards, customer service and cash handling policies and procedures
Report to the Operational Manager or Director
Design Experience Summary
Contract Worker Project Consultant 2015- - 2016
Compute payroll and fringe benefit accruals- Review all relevant contracts labor agreements
Meet with Human Resource staff to confirm agreed-upon procedure task
Determine number of active employees on excel spread sheet
List bargaining units on excel spread, determine expense accounts for each bargaining unit
Determine expense accounts and contract period for each bargaining unit on excel spread sheet
Document understanding using Word and Visio software
Complete PTO accruals
Assistant to the team leader of the project, prepared and received work daily from the analyst. prepare presentation for training classes, help motivate the team to produce effective and accurate work daily
Contract Worker Architecture 2014 – 2015
•Revise and correct plans to build on residential lots (lot size 3000 sq ft)
•Dimension and label rooms, overall dimensions
•Correct construction documents, floor plans, elevations, basement plan, site plan
•Print floor plan 1/8” scale
•Design and place correct door sizes, windows and furniture on floor plan
•Print and delivered finish construction documents to architect
•Revit 2013 used
Freelance Project Interior Designer 2013 – 2013
•Modification to existing bathroom
•Researched and applied color schemes using the color theory
•Integrated design process to ensure creativity and comprehensive design to client needs
•Wall covering stripped, sink and toilet replaced, shower door removed
•Color coordination, textile, decorative finishes recommended based on the natural light coming into the bathroom
•Texture, size, balance, space, color and the mood of the bathroom was part of the design process
•Presentation board for color selection
•Auto CAD 2010 software used
Senior Project LTU Graphic Designer (Historical Chrysler House Building) 2013 – 2013
•Integrated design process from programming to Post Occupancy Evaluation (POE)
•Project brained stormed, researched and develop in studio
•Theme chose by Quick & Loan (Do the Right Thing)
•Power Point presentations
•Auto-CAD software 2010
•Color scheme selected on computer
•Adobe InDesign, Illustrator and Photoshop used for 90x80 graphic board
Completed graphic board, fabricated, installed inside the Historical Chrysler House Building in downtown Detroit
Interior Designer Jefferson East Business Association (JEBA) (Pop-up retail store) 2013 – 2013
•Assisted Project Manager in design process from programming to Post Occupancy Evaluation (POE)
•Designed space 1,200 sq ft
•Team consisted of project managers, architects, interior architects, engineers, electrician, plumbers and contract workers
•Space gutted and clean out for pop up retail store
•Project researched and brained stormed for a functional decorative organic store (low budget)
•Sanded and recycled natural materials for furniture and design elements in the space
•Responsible for updating the existing bathroom,
•Responsibilities included paint selection, decorative fixtures, lighting fixtures, color scheme
Showroom Design Consultant Beaver Tile & Stone- Intern 2012 – 2012
•Worked closely with head designers, integrated the design process
•Design consultant for customers with design issues and ideas
•Filed and pulled samples, answered phones greet customer and wrote up customer orders
•Set up and disassembled display racks, Olympia tile, Florida tile, Artistic Encore and Jeffrey Court
•Researched flooring and wall tile materials
•Evaluated materials, help with material selection for customers and applied the design process for bathrooms, kitchen
flooring and wall tiles, color suggestion and designs recommended to clients
Architecture Materials librarian Lawrence Technological University Material Library 2010 – 2011
•Maintained organization and set up of the library
•Worked with LEED materials
•Textile, wall coverings, flooring, fixtures, glass, moldings, paints, natural stone materials
•Laminates, solid surfaces, woods, furniture and millwork materials
Tommy Hilfiger Specialist Lord & Taylor Department Store 1997 – 2000
Tommy Hilfiger Specialist – Men Department
Maintain a strong visual display area for Tommy Hilfiger clothing line
Exchanged out seasonal display racks, maintain stock, mark downs
Design to promote sales for Tommy Hilfiger area
Freelance Designer The Nail Source 1995 - 2000
•Integrated the design process from programming to post occupancy evaluation
•Managed space design as the business continued to grow
•Designed the company Logo, Signage, Tee-shirts and business stationery
•Delivered Power Point presentations
•Researched nail salons, color concepts
•Textile, furniture, wall covering, flooring, light fixture selection made from design presentation boards
Additional Design Coursework:
Interior Design Practice/Graphic Design t Interior Architecture I, II, III, / Allied Design t Integrated Design Studio I, II t Basic Design I, II t Building System I, II/ Structure t Lighting/ Advance Lighting t Furniture and Millwork/ Interior Material and Textiles t Internship Study/Environmental Systems t Preservation Technology t History Design Environment I, II t Visual Communications I, II
Real Estate Consultant & Sales Experience Summary
Licensed Real Estate Broker Veronica Todd Realty, Farmington Hills, MI 2008 - Present
Associate Broker Coldwell Banker Preferred, Plymouth, MI 2005 – 2008
Licensed Real Estate Sales Person Prudential Cranbrook, Birmingham, MI 2003 – 2005
•Prepared Broker Market Analysis, BPO’s and monthly marketing reports
•Responded to all incoming correspondence in a timely manner
•Prepared Home Market Analysis and toured company inventory properties
•Negotiated short sales with mortgage companies; sold HUD, bank owned, and relocation properties
•Collaborated correspondence with title companies to insure deal closings (i.e.
•ordering title work and prepared settlement statements.
•Excellent facilitator for first time home buyers seminars
•Explained listing agreements, purchase and lease agreements while successfully preparing properties to go on the market
•Strong property management skills (extensive experience)
•Designed and distributed monthly mailer
•Established and maintained strong relationship with all parties involved in closing process to ensure all deals closed on time
Organizations & Affiliations
American Institute of Architects (AIA)
American Society Of Interiors (ASID)
American Association Interior Design (AAID)
Inforum Of Michigan
National Association Of Realtors
Real comp II, LTD
Greater Metropolitan Association Of Realtors
Reference
Naomi Beasley
Jr Interior Architect
Hamilton Anderson Associates
Michelle Belt, NCIDQ
Interior Designer, Educator
Phyllis Schoehnerr, Vice President
Beaver Tile and Stone
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