Human Resources Manager
Resume:
Leticia Perez
Katy, TX ***49
832-***-**** **********@***.***
SUMMARY OF QUALIFICATIONS:
Seasoned Bilingual Human Resources Professional with over 10 years of progressive experience guiding the development of performance-driven organizations with established experience in setting standards and maximizing team productivity. Possess exceptional presentation and organizational development skills.
Areas of expertise include:
Employee Relations
Recruitment & Selection
Benefits
PeopleSoft, ADP & Paylocity
Performance Management
Immigration Liaison
EXPERIENCE
PetroQuip Energy Services, LLC Human Resources Manager September, 2013 – Present
Provide HR support and guidance to 120 employee with regards to benefits, employee relations,
compensation, and policy interpretation
Handle all administrative duties relation to onboarding and exits
Facilitate all employee changes with the HRIS system
Serve as HR advisor pertaining to all employee relations performance and disciplinary issues
Facilitate Open Enrollment
Oversee company payroll
Handle all recruiting initiatives for both Houston and Louisiana locations
Serve as company liaison for staffing agencies as well as outside recruiters
Organize and delivered company reduction in force (RIF)
CyrusOne Inc. Human Resources Generalist May, 2011 – September, 2013
Responsible for the day to day support of staff totaling 160 employees
Work with hiring manager to update job descriptions
Full cycle recruiting
Work with staffing firms when needed
Meet with new employee on first day to complete initial paperwork and new-hire benefit/policies
Ensure completion, accuracy and return of all required new-hire paperwork in timely manner
Benefits administration
Enrolling new employees in HRIS
Making changes to existing coverage for employees
Distribution of coverage information to employees
Reconciliation of monthly premium invoices
Work with employees regarding coverage information or claims issues
Mostyn Law Firm - Human Resources Generalist July, 2010 – May, 2011
Responsible for day to day support for the office.
Responsible for full cycle recruitment and new hire orientation.
Managed on-site temporary service which assured that quality temporary personnel were hired timely and that these personnel followed company’s policies/procedures.
Various Temporary Assignments
Office Manager February- April, 2010
LETICIA PEREZ
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inVentiv Clinical Solutions – Human Resources Manager 2007 – 2009
Handled day to day operations and implemented human resources activities, policies, and programs for the company. Supervised four representatives.
Responsible for the day to day support for the Houston office in addition to other regional offices.
Lead and directed three to four Corporate and Field based HR staff to ensure a working partnership with assigned functions, projects and goals.
Proactive approach to employee relations issues by developing trust with employees at all levels of the organization and through administering consistent and sound HR practices. Investigate and resolve internal employee complaints in a timely manner. Provide employee and labor relations support as requested by Management.
Responsible for investigation and responses to EEOC discrimination charges, resulting in 100% dismissal of all charges with no probable cause.
Assured the accuracy of financial data by preparing and reconciling monthly headcount reports for the department.
Key contributor to the PeopleSoft conversion which greatly improved the data integrity for human resources.
Managed policies/programs for visas resulting in consistent treatment of employees and cost effective hiring of quality foreign candidates.
Assisted with administering employee benefits which includes medical/dental, STD and LTD, FSA and COBRA.
Responsible for the integration of new and modified benefit programs.
BDO Seidman LLP - Human Resources Manager 2005 – 2006
Managed and administered company-wide human resources programs, including policies and procedures. Supervised five executive administrative assistants.
Successfully rolled out a performance coaching/mentoring program which increased the dialogue with all employees regarding the skills and competencies needed to do their jobs, as well as the managers’ ability to manage their employees’ performance.
Advised management on employee relations issues and provided alternatives for resolution which resulted in a more productive and efficient workforce.
Trained and coached managers and employees on all human resources policies/procedures which enabled employees to be treated equitably and fairly.
Participated in employment on-boarding, performance management, college and experienced recruiting areas which contributed to more timely completion of these activities.
J.Ray McDermott Inc. - Human Resources Representative 2003 – 2005
Supported over 120 employees in Accounting, Procurement, Business Development, and IT departments.
Assisted with implementation of national and regional HR policies and programs.
Partnered with other HR teams on special projects.
Responsible for OSHA reporting.
Conducted new hire orientation and exit interviews.
Responsible for full-cycle recruitment.
LETICIA PEREZ
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PricewaterhouseCoopers - Human Resources Sr. Associate 1999 - 2003
A strategic leader within the organization who assisted with the implementation of national and regional HR policies and programs.
Counseled/coached managers and employees regarding employee relations and performance issues.
Oversaw compensation compliance to ensure internal equity and external market equity. Ensured employees were classified and coded correctly. Worked with the Corporate Compensation Department and guidelines established for the organization.
Forecasted and managed the recruiting budget to ensure both short-term and long-term strategies and tactics were properly funded and resourced.
Prepared personnel files for annual committee review including evaluations and annual development plans, performance feedback, career counseling and goal setting processes.
Responsible for full cycle recruitment, new hire orientation, career development for staff and worked closely with national and regional leaders to assist with new or ongoing programs aimed at raising morale (work/life programs, diversity, connectivity/teaming).
Managed on-site temporary service which assured that quality temporary personnel were hired timely and that these personnel followed company’s policies/procedures.
Supervised employee benefit functions and ensured that programs were effectively administered.
TRAINING
SHRM Generalist Certification Program * PeopleSoft 7.0 * Paylocity
ADP HRB * PayExpert * EZ Labor
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