Customer Service Representative

Jessica Tabita

Unit **** Cityland *, Dela Rosa St. Makati City, Metro Manila

+639*********

***************@*****.***

PERSONAL PROFILE

I am hard working and very determined. I enjoy keeping myself busy and put extra effort in my tasks. I enjoy working with other and able to work unsupervised. I have excellent communication skills and telephone techniques. I am reliable, I strive to always keep a positive attitude and have the ability to learn quickly.

OBJECTIVE

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

PERSONNEL DATA

Name : Jessica Tabita

Permanent Address : Jl. Teluk Semangka blok b2 #19 East Jakarta, Indonesia.

Place/Date of Born : Jakarta, June 26, 1990

Gender : Female

Marital Status : Single

E-Mail : ***************@*****.***

Phone Contact : +639*********

Health : Excellent

Nationality : Indonesia

EDUCATION BACKGROUND

2014 – Present Far Eastern University Makati, Philippines

Master in Business Administration

2007 - 2010 Philippine Women’s University Manila, Philippines

Bachelor Science in Nursing (BSN)

2005 – 2006 Adventist University of the Philippines Academy Cavite, Philippines

2002 – 2005 Menteng Adventist High School Jakarta, Indonesia

1996 – 2002 Menteng Adventist Elementary School Jakarta, Indonesia

EXPERIENCE

Atos (July 2012 – Present)

Bilingual Technical Helpdesk Analyst

Provides technical support to English and Bahasa Indonesia speaking users in an efficient and accurate manner

Hinduja Global Solutions Ltd (February 2011 – July 2012)

Bilingual Customer Service Representative

Provides customer service assistance to English and Bahasa Indonesia speaking customers

SKILLS AND QUALIFICATION

Computer skills:

Experience with Microsoft Office – Word & Excel

Language skills:

Excellent in Bahasa Indonesia

Fluent in English both oral and written

Enough knowledge in Tagalog

Declaration:

I declare that the above facts given by me are true to the best of my knowledge and belief.

Contact this candidate