Customer Service Sales
Resume:
Valencia Patrick
*** * ******* *** • Los Angeles, California 90020 • United States
****************@*****.***
Summary of Qualifications
Knowledge of office practices and procedures
Strong attention to detail, great customer service skills and enjoys working with people
Excellent analytical, organizational and communication skills
Proven ability to prioritize and handle multiple tasks in a challenging environment Education
Saint Petersburg College, Clearwater, Fl
Associates of Arts Degree/Communication
Graduation date Dec. 2011
Computer Skills
Windows Vista, Windows XP, Mac
Access, PowerPoint, Word, and Quickbooks
Basic computer hardware assembly and component/device replacement
Learns new software applications quickly
Employment Experience
JP Morgan Chase Los Angeles, CA Feb 2016-Present
Teller
Process routine account transactions.
Open accounts, including savings and checking.
Help customers fill out deposit and withdrawal slips. Use adding machine.
Disburse money to customers.
Validate the deposit slip and stamp it by machine. Check for photo identification.
Panera Bread
Customer Services Associate Beverly Hills, CA Nov 2015-April 2016 Greets customers in a pleasant and helpful manner. Operates cash registers and credit card machines when customers pay for their food. Arranges cakes, pies, muffins, rolls and other baked goods in an attractive manner in the display cases and on shelves and counters.
Complete customer order forms completely and file each one properly so that every order is filled on time. Keeps work areas sanitary by mopping floors and wiping counters to immediately clean up any spills. Off Broadway Shoes Los Angeles, CA April 2015-Oct 2015 Sale's Associate
Meeting and making a connection with customers
Maintaining selling floor presentations, and restocking them as needed Be knowledgeable of and perform sales support functions related to POS procedures Be aware of current promotional events and sales
Clearwater Marine Aquarium Clearwater,FL Oct 2014-March 2015 Food Service Worker
Clean work areas, equipment, utensils, dishes, and silverware. Store food in designated containers and storage areas to prevent spoilage. Package take-out foods and/or serve food to customers. Portion and wrap the food, or place it directly on plates for service to patrons. Macy's Clearwater, Fl Sept 2013-June 2014
Sale's Associate
Opened Macy's credit card accounts
Aided customers in finding merchandise
Rang up sales and bagged merchandise
Ensured customer's requests were communicated properly to management. CVS Pharmacy Clearwater,FL Feb 2010- Jan 2014
Customer Service
Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Maintain clean and orderly checkout areas.
Request information or assistance using paging systems References
Robyn Lawrence- 850-***-****
*****-*********@*****.***
Ray Vereb 727-***-****
***.*****@*****.***
Marte Toohill- 727-***-****
*******.*****@*********.***
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