Program Manager

ROBERT W. MILLER

*** ******* ******, *** *, Bremerton, WA 98312

(719) 322 – 6491

*********.****@*****.***

PROFESSIONAL SUMMARY

Program Manager and Military Veteran with a Top Secret Security Clearance and 30 years of professional project implementation, strategic planning and analysis, business and financial management, resource development, and financial services experience. Managed programs from concept exploration, system design development, production, deployment, and sustainment phases of the system life cycle. Coordinated office objectives and provided direct oversight to a $25M company initiative. Supervised 25 employees in the Planning, Programming, Budget, and Execution (PPBE) of department operations. Consolidated a 26 country project resulted in 10% cost savings and a 24 month early completion. Delivered 24,000 individual assets to global partners. Advocated and secured $155M for aircraft upgrade program. Career supported by extensive military and private sector experience along with a Master of Science from the University of Dayton.

Program/Project Management

Regulations & Standards

Forecasting & Scheduling

Process Analysis

Contract Administration

Team Leadership

Customer Service/Support

Policy Implementation

Strategic Planning/Analysis

Change Management

Liaison & Coordination

Microsoft Office Suite

EDUCATION

Master of Science – Aerospace Engineering – University of Dayton – Dayton, OH

Bachelor of Science – Aerospace Engineering – University of Tennessee – Knoxville, TN

PROFESSIONAL EXPERIENCE

CJSETO SUPPORT SERVICES, LLC. October 2015 – Present

Program Manager – Keyport, WA

Serve as the program manager and primary technical point of contact between the contractor team and the Government point of contract (POC), responsible for the coordination of all contractor technical activities related to Code 104 Information Technology Division, Corporate Operations Department at Naval Undersea Warfare Center (NUWC), Keyport Division; provide supervision and technical leadership for contractor personnel supporting, network, server, network compliance, telecommunication technical teams, and corporate application developers. Responsible for the development and execution of technical projects, the development and utilization

of performance metrics, and the implementation of Keyport and DoD policies.

Increased contractor staff by 38% in two months to provide critical network, server, corporate application development, and network compliance support

Lead the effort to develop ten help desk process and procedures to resolve questions related to Desktop issues

Authored the Program Charter and Quality Assurance Plan to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed

Conducted business networking to increase program staffing with teammates

ROBERT W. MILLER, PG. 2

ODYSSEY SYSTEMS CONSULTING GROUP August 2006 – August 2015

Program Manager/Business Development Manager – Colorado Springs, CO

Developed the $127 million acquisition strategy and plan to provide maintenance and sustainment for an electro-optical telescope system in Australia; on-schedule to provide 20 year sustainment

Supervised office programs, financial tracking, and contract management for a $25M initiative

Generated system requirements and strategies to increase system modernization and $10M sustainment over a 2 year period; ensured collaboration between critical stakeholders customers

Authored the Space Protection demonstration nomination proposal to re-purpose algorithms, models, and software into web-services to improve Space Situational Awareness for users and decision makers

Increased company revenues by $1.2 million for three year by providing critical staffing to support government organization for space command and control and sensor programs

Conducted business networking to facilitate federal contract acquisitions

MILITARY EXPERIENCE

UNITED STATES AIR FORCE

Office of the Assistant Secretary (Acquisition) June 2003 – August 2006

Deputy Division Chief, C4ISR Future Capabilities Division – Washington, D.C

Briefed senior defense department and congressional staff members and convinced them to continue their support to modernization the U.S. Air Force fleet

Advocated and secured $155 million Service Early Warning Command and Control platform cockpit and navigation upgrade program, ensured air traffic management well into the 21st century

Won $17 million for the Service’s Airborne Command Post modernization from corporate headquarters increasing communication capabilities 100 times for critical command and control mission

Convinced 26 nations to consolidate an European radar projects into a single development program ($6 billion); streamlined management structure, saved 10% in costs, and 2 years of schedule

Office of Global Air Traffic Management August 2001 – June 2003

Program Manager – Washington D.C.

Deployed 15 new ATC automation systems to Army, Navy, and Air Force airfields on schedule preserving control of DoD airspace

Delivered over 127 Voice Communication Switching Systems to 83 military airfields on schedule improved inter/intra aircraft communications

Cut DoD costs by $1.5M; realigned excess voice switching systems parts between FAA and DoD users

Air Force Security Assistance Office September 1998 – July 2001

Division Chief/Program Manager – Dayton, OH

Delivered over 24,000 assets worth $450 million to the Australian F-111 Excess Defense Article Program; found supply sources, improved customer satisfaction by 50 percent

Convinced Pacific and Latin American regional customers to use Air Force material warehouse to fill their critical supply shortages saved users over $1.0 million to fulfill other operational needs

Moved $6.2 million dollars of assets in support of the drug war in the Latin American region

Acquired over 3,000 non-standard parts worth $10 million; improved logistics readiness for allied air forces and bolstered customers confidence in US products

ROBERT W. MILLER, PG. 3

Space and Missile Test and Evaluation Office September 1995 – August 1998

Mission Director – Albuquerque, NM

Directed planning, preparations, launch and flight operations for R&D satellites valued over $1.32 billion

De-orbited satellite safely eased international fears of on-orbit collision with U.S. Space Shuttle

Created operations concepts; saved customers over $2.0M by finding the best flight approaches for experimental imagery, communications, sensor, and weather observation satellites

Managed a $50M contract for on-orbit satellite and sub-orbital test and evaluation support providing improvements in imagery, communication, sensor, and weather observation

62d Airlift Wing June 1992 – August 1995

Maintenance Officer – Tacoma, WA

Led unit that amassed over 20,000 accident free flying hours and maintained a 92 percent launch reliability rate sustained mission excellence

Led 70 maintainers and launched 361 sorties, transported 8,200 tons of cargo and maintained 100 percent launch rate during United States and Egyptian airlift operational exercise

Supervised installation of critical station keeping equipment for over water formation on 22 cargo aircraft in less than 30 days; corrected operational deficiency

Designed internal training program; produced more proficient technicians; increased unit training by 10 percent in 60 days

Training Systems Program Office October 1984 – May 1992

Program Manager – Dayton, OH

Successfully delivered five $60 million real-time navigation and targeting simulator systems on-schedule concurrently with the weapon system

Successfully delivered eight multi-configuration flight simulators on-schedule

CERTIFICATIONS

Advanced Program Manager’s Course – Defense Management College – Fort Belvoir, VA

Acquisition Professional Development Program Level II – Test & Evaluation – Department of Defense

Acquisition Professional Development Program Level III – Program Management – Department of Defense

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