Phon Wick, RN

**** ******* ****

Glasgow, Kentucky 42141

937-***-**** Cell

Experience:

Hospice of the Miami Valley, Xenia, Ohio

Community Educator (08-2012 to 03-2016)

I developed loyal relationships with professionals in my community through hardwork and

integrity. I successfully grew a new territory. Exceeded my sales goals month over month. I

worked with a great team to bring exceptional hospice care to patients of all walks of

life. Presented and created educational programs (many with ceus) for a diverse community, para

professionals, and professionals. I was routinely privileged to meet with patients and their loved

ones to educate and assist them with their decisions.

Lamplight Inn of Dayton, Dayton, Ohio

Director of Nursing (11-2010 to 07-2012)

I was responsible for all healthcare in 180 bed facility. Memory care unit included

tailored Dementia programming, High acuity unit required excellent assessments, care

planning, and maintaining the highest standards of care. I collaborated with patients,

families, physicians and third party providers to maximize the well being of every

patient. I was hand chosen by owners to assist in set up of other facilities and training of

other directors of nursing. Manage approximately 60 staff including hiring, performance

reviews, education, and scheduling. Earned a perfect Ohio Board of Health survey after

13 months in position. Census growth of 60%.

Odyssey Healthcare, Dayton, Ohio

Community Education Representative CER (12-2008 to 11-2010)

As CER, I successfully educated, networked and marketed to the Dayton community

about hospice benefits, regulations and eligibility. Regularly interacted with facility staff,

family members and patients, physicians and other health care professionals. Responsible

for managing a multi-county territory and obtaining referrals, with emphasis being placed

on earlier admission so that families and patients may obtain their maximum hospice

benefit. Created and presented Continuing Education Units (CEUs) hospital staff, skilled

nursing facility staff and other health care professionals. In 2010 my territory brought in

60 -80% of monthly agency census. Awarded Highest Growth in Region 2009 and

Employee of the Month, July, 2010.

SouthernCare Hospice, Moraine, Ohio

Admission Coordinator (08-2004 to 07-2007 and 05-2008 to 12-2008)

I was responsible for coordinating and completing patient admission process, from

assessment of appropriateness per Medicare guidelines to start of care. Position involved

marketing and community relations responsibilities, including networking with skilled

nursing facilities, health care facilities, hospitals and physician groups. I promoted and

presented various CEU seminars to healthcare professionals at hospitals, healthcare

facilities, and other community agencies. Our community relations team focus was to

provide excellent customer service which led to widespread territory development and an

increased census. The growth from 2004 to 2007 was 90%.

Trusted Health Care, Inc., Centerville, Ohio

Office Manager (08-2007 to 05-2008)

Managed a staff of professional and para-professionals, including recruiting, hiring, training and

terminating responsibilities. Conducted extensive physician recruitment activities. Worked closely

with physicians. Performed marketing and community relations activities with successful growth of

practice.

Caldwell House, Troy, Ohio

Health Care Coordinator (09-1998 to 01-01 and 01-02 to 08-2004)

Managed 50 patient assisted living building. Oversaw all patient care. Performed patient

assessments. Set up policies and procedures, including development of training manuals for all

corporate owned assisted living facilities in a four county area. Trained incoming staff. Received

deficiency free survey status for 4 years. Performed marketing activities at physician practices and

hospitals. Building was always at full capacity with a waiting list throughout my employment.

Heartland of Urbana, Urbana, Ohio

Administrative Director of Nursing (01-2001 to 01-2002)

Oversaw clinical care in 99 bed skilled nursing facility. Responsible for supervising all nursing

staff. Implemented policies and procedures.

Harborside Healthcare of Troy, Troy, Ohio

Unit Manager/ Supervisor/ MDS coord./ Primary Nursing (09-1994 to 01-1999)

Worked various nursing and nursing managerial positions. Was responsible for corporate

implementation of Alzheimer/dementia training for professionals and para-professionals within the

State of Ohio. Developed and managed first JCHAO approved corporate Alzheimer/dementia unit

with full programming.

Veterans Administration Hospital, Dayton, Ohio

Unit Nurse (1997)

Education:

Associates of Applied Science

Registered Nurse since 1994

3 years completed toward undergraduate.

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