Customer Service Sales

Kulbir Singh Lidder

** ********* ********, ********, ******** R3Y 0B2

Cell: 204-***-**** Email: ************@*****.***

Objective: A consummate professional committed to work, learn, and contribute to a progressive and dynamic environment, applying refined skills in support of corporate strategies.

Summary of Competencies:

Multilingual - English, Hindi and Punajbi.

Highly developed organizational and leadership skills.

Proficient use of Microsoft Office Suite 10.

Competent use of Lotus Notes.

Collaborate with colleagues to reach specified organizational goals.

Participate in team initiatives.

Able to work a variety of jobs including Clerical, Sales, Cashier, etc.

Energetic, hard working, willing to learn new skills, responsible, learn and adapt quickly.

Self-motivated, will take initiative, reliable, punctual and hard working, professional appearance.

Able to work well under pressure and meet deadlines, reliable, quick to learn, friendly, honest, polite and friendly nature, exemplary interpersonal skills, reliable and cooperative.

Ability to work on a flexible schedule according to requirements, trustworthy and dependable.

Relevant Employment:

2014 to 2016 Sales Associate at Goyal Telecom (Moga, Punjab) India.

Duties Include:

Selling cell phones and accessories.

Managing Stock in the store.

Selling new lines to new and returning customers.

Leasing cell phones.

Handling repairs and replacements.

2011 to 2014 Passenger Baggage Services Agent at London Heathrow Airport Terminal 4, United Kingdom

Duties include:

VIP baggage handling at departures and landing

Clearing conveyor belts

Installing barriers

Tagging luggage

Reporting down lost or damaged luggage

Changing damaged bags or suitcases

2010 to 2012 Plumber at B & H Real Estate, Hounslow Middlesex, United Kingdom

Duties Include:

Installing radiators and boilers

Installing wooden floors

Installing cabinets, kitchen cabinets, installing new bathrooms

Tiling and installation of bath tubs and Jacuzzi baths

Paint jobs

2005 to 2010 Cashier at Jujhar Constructions & Travels, (Ludhiana, Punjab) India.

Duties Include:

Collecting cash and cheques

Booking buses for tours and parties

Preparing staff rosters

Customer service

Handling complaints, inspecting buses for repairs and services.

Relevant Education:

2011 to 2014

West London College, London, United Kingdom

Diploma in Hotel Management 1Year

Advanced Diploma in Hotel Management 1Year

Modules include: Food and Hygiene, Hospitality, Global Tourism Industry, Business Computing, Facilities & Acc. Operations, Intro to Business Operations, Sales & Marketing, Hospitality Finance, and Front Office Operations.

2002 to 2004

D. N. Model Sr. Sec. School, Punjab (India)

Commerce, 12th Standard, Equivalent to High School

Percentage Scored: 52%

Modules include: English, Punjabi, Economics, Physical Education, Business Studies and Accountancy

2001 to 2002

Sacred Heart School, Punjab (India)

10th Standard, Equivalent to Secondary School

Percentage scored: 50%

Modules include: English, Hindi, History Civics and Geography, Mathematics, Physics, Chemistry, Biology and Computer Science.

Valid clean Class 5 Driving License

References Available Upon Request

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