Sales Customer Service

Nik Sreekanth

**** **** *** ** #*** Phone: 817-***-****

Seattle WA 98116 Email: ***************@*****.***

Business Development, Marketing & Sales Specialist

A multi-industry Marketing & Sales Specialist responsible for developing and executing forays into new business areas via relationship building and Internet marketing. Demonstrates a strong background in leveraging existing networks in order to subsequently discover and tactfully close new accounts. Extensive experience in customer service gained through working with both consumers and corporate clients. Established project management skills led to increasing responsibilities with subsequent success.

Areas of Expertise

Online Marketing Strategies

Networking/Relationship Building

Marketing Material Design

Interpersonal Communication

Critical Thinking

Leading Cross functional teams

Special Events/Promotions

Market Analysis& Reporting

Customer Relationship Management

Hospitality Management

Complex Problem Solving

Ability to Transform over Time

Persuasive Abilities

Willingness to Travel

Presentation Skills

New Software Aptitude

Active Listening

Understanding Customer Needs

Key Skills Assessment

Lead Generation – Assess, develop and implement strategic and tactical sales and marketing avenues to establish new relationships, facilities, events and corporate accounts.

Program development and Implementation – Discover, grow and execute group events and presentations including sales pitches, corporate meetings, seminars and employee extracurricular activities.

BUSINESS DEVELOPMENT FOCUS - Mature Business development Thinking, Proficiency in gathering and Analyzing First-person, Human Intelligence, Have the ability to Engage clients at any level, Use Information obtained in an opportunity identification and qualification process to make Intelligent decisions concerning viable business prospects, Serve as a catalyst for changing the way an organization conducts business.

Professional Experience

JET PARTS ENGINEERING, Seattle, WA 2015 – Present

Sales Associate

Managed the company’s principal domestic customer account as well as all international sales.

Established industry relationships to help improve and increase business by 15%

Developed sales and marketing strategies for the aerospace industry.

Assisted team with marketing and sales planning, specializing in presentable data to new customers.

Collaborated synergistically with Shipping, Accounting, Quality, Engineering, IT, and HR with process improvements

Supported IT in developing sales reports, Quantum software management, and customer databases.

Organized and lead weekly global sales meetings and events committee meetings.

NATIONSTAR/SOLUTIONSTAR MORTGAGE, Lewisville, TX 2012 – 2015

Document Quality Control Team, Closing Team Lead Specialist, Bankruptcy Closing Audit Specialist

Managed mortgage document processing between attorneys, trustees, clients and bankruptcy courts.

Trained and managed a Process Management Support team of 15 people overseas.

Designed new employee audit training.

Verified financial data and accounting histories for document filings.

BLUE CYPRESS HOTEL, Arlington, TX 2010 – 2012

Marketing Assistant, Front Desk Supervisor

Designed online marketing packages, increasing occupancy rate by 17% in one year.

Built relationships with local businesses to increase special event traffic by approximately 20%.

Executed search engine optimization based on customer feedback.

Additional professional experience includes software and electronics sales with profit/sales awards.

Education

Bachelor of Business Administration, Management with Marketing and Project Management Specializations,

University of Texas at Arlington, Arlington, TX

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