Customer Service Office

Janice lee

936-***-**** *********@*****.***

EXPERIENCE WITH OFFICE ASSISTANT, CUSTOMER SERVICE AND SATISFACTION

CULTURALLY DIVERSE INDIVIDUAL WITH EXCELLENT SKILLS IN ADAPTING TO PEOPLE FROM ALL BACKGROUNDS HIGHLY MOTIVATED AND ORGANIZED

Quality & Skills

Human Resources & Management

Exceptional Customer Service

Assist intercompany with problem areas

Education & Training

Account Management

Accounts Payables/Receivables

Proficient in Microsoft Office

Professional Experience

PRIVATE HOME HEALTH CARE Conroe, TX

In Home Caretaker, June 2015 to March 2016

Monitor patient condition by observing physical and mental condition, intake and output, and exercise.

Supports patient by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.

Assists patient by providing personal services, such as, bathing, dressing, and grooming.

Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.

Maintains a safe, secure, and healthy patient environment by following standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards.

Heavy communication with family members to discuss daily report.

REED’S PEST CONTROL Willis, TX

Office Manager, October 2013 – June 2015

Direct support for upper management and field technicians.

Create and maintain daily labor cards for reporting time.

Managed key accounts to include invoicing, accounts payable/receivables, sales and quotes.

Arranged meetings and events with clients and staff, including catering and transportation.

Answered phones and directed to appropriate personnel. Handled all daily office duties as assigned.

JANICE’S HOUSE CLEANING SERVICES Willis, TX

Owner, January 1993 – December 2015

Developed and built business from start up. Marketed business through social media.

Sold my business services to prospective clients through successful face to face interviews.

Prioritized tasks while maintaining attention to detail to complete negotiated services.

Handled all accounts payable/receivables, quotes and invoices and all other office duties.

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