Ashley Kinchen Atkinson

***** ****** **. 225-***-****

Denham Springs, LA 70726 acu79a@r.postjobfree.com

Target Job: Administrative Assistant

My goal is to secure a challenging position where I can effectively contribute my skills that offer professional growth and leadership. To be an active employee who contributes to the Mission, Vision, and Values of the company, and to interact on a professional level with other employees. I am self - motivated and have excellent communication, analytical, and organizational skills and I am proficient in Microsoft Office.

Leadership Experience

•Ensures compliance with policies and procedures, ethical practices, and the guidelines of government and accrediting organizations.

•Provide management with support necessary to ensure that proposal and project requirements are successfully researched and deadlines are met.

•Responsible for assisting operations management teams with presentations, reports and ensuring client data is confidential.

•Ability to clearly communicate and advise managers and other personnel regarding Standard Operating Procedures.

•Ability to coordinate various activities and efforts to ensure timely deliverables and processing.

•Good problem solving skills and ability to recommend and assist with implementation of solutions.

•Ability to organize and coordinate various responsibilities for a portfolio of projects and a multitude of documents.

•Ability to operate under multiple schedules and deadlines with a sense of urgency.

•Ability to coach and develop others in a very competitive and fast paced environment.

•Demonstrates and ties professional cohesiveness with all departments ensuring a superb experience for all customers.

•Responsible for driving results, profitability and volume by anticipating customer needs, making outbound sales calls to secure appointments and attending community events.

•Responsible for creating and maintaining good working relationships with students, faculty and staff, vendors, commercial businesses and volunteer agencies.

•Responsible for training branch staff during mergers to ensure the transition was positive.

•Contacts outside agencies such as Social Security Administration, Veteran’s Administration, Department of Education, loan guarantor agencies, etc. regarding students’ eligibility for assistance.

•Maintains current knowledge of Federal laws, acts, and/or regulations.

•Conducts financial aid information sessions and assists students with completion of applications.

Management Experience

•Responsible for interviewing candidates for current job openings, providing the necessary training in order to ensure the employee is successful, completing quarterly and annual performance reviews and documenting corrective action up to and including termination.

•Responsible for scheduling and updating calendars in order to meet the customer’s needs.

•Responsible for generating growth in balances through the sale, marketing, promotion and referral of products utilizing a proactive and disciplined approach.

•Compiled, analyzed and reported weekly, monthly, quarterly and annual budget statistics

•Conduct outside sales efforts commensurate with market opportunity to generate new business partnerships, while also maintaining and expanding existing consumer and business banking relationships.

•Analyzed loan applications of different applicants and explained to customers the different types of loans and credit options that are available, as well as the terms of those services.

•Sold and marketed mortgage and loan products, including qualifying complementary service packages and insurance policies and products.

• Completed and analyzed internal and external financial reports and maintained the financial tracking system.

• Ensures compliance with applicable Company policies and procedures, laws and regulations.

• Initiates telephone calls, composes letters, and collects information regarding delinquent accounts.

• Applies and maintains a broad knowledge of principles, practices, procedures and governmental regulations as it pertains to the field of specialty.

• Actively generates referral business to help maintain Company goals and participates in special recruiting promotional activities.

• Responsible for profit and loss management which included paying close attention to detail when reviewing reports.

• Responsible for completing internal audits and maintaining an operationally efficient and compliant branch.

EDUCATION

Bachelor of Science, Project Management & Administration

ITT Technical Institute, Baton Rouge, LA (4.0 GPA: Valedictorian)

Associate of Science, Business Administration

Baton Rouge Community College, Baton Rouge, LA

EMPLOYMENT

01/2016-Present Virginia College, Student Finance

01/2014- 01/2016 ITT Technical Institute, Financial Aid Coordinator

07/2012 -01/2014 ITT Technical Institute, Admissions Representative

07/2006-05/2011 Regions Bank, Branch Sales Manager

09/1996-06/2006 Chase Bank, Branch Manager

REFERENCES

Available Upon Request

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