Cecilia Tuazon Rivera

**** *** ****** ******, ** V3W 0E5

TEL. # 587-***-****/587-***-****

E-MAIL : acu78e@r.postjobfree.com

Human Resources;

Greetings! I would like to apply for the position of Administrator assistant/receptionist in your centre. My family just moved here in Surrey, this 1st of June, then I found this ad thru online. I took a chance to submit my resume for I am looking forward to be a part of a well establish and prestigious institution as yours.

I had experienced working with popular medical/dental establishment in Calgary, Alberta for the past 3 years as medical/ dental administrator & coordinator, and 16 years as a dentist in Saudi Arabia & Philippines, thus, proven my capabilities to social, health and client/ patient/customer services.

My passion in human resources are my major motivation to continue this profession, for this reason, I continue to take up Medical Office Administration Diploma Course in CDI- College, Alberta to be able to contribute a more productive service, support and administrative awareness. With my experience, dedication, and learned skills; I would be a good candidate for the position, Administrator assistant/receptionist, especially to the institution as fulfilling and rewarding as yours.

I also believe in a saying that “excellence is not only a skill, but an attitude”.

Thank you for your time. I am looking forward for your kind reply.

Best Regards,

Cecilia T. Rivera

7297 138 Street Surrey, BC V3W 0E5

Mobile #:587- 968- 0440/ 587-***-****

Email: acu78e@r.postjobfree.com

Objective

Seeking a profession in Administrator Assistant/ Receptionist.

Education

Medical Office Administration Diploma 2013-2014

CDI College- Business, Technology & Health, Calgary,

Doctorate of Dental Medicine 1988-1995

Centro Escolar University, Manila, Philippines

Licenses

CANADA – CPR Certification (Canadian Red Cross) - November 1, 2013 to November 1, 2016

CANADA – Microsoft Office PowerPoint Certification Specialist - August 23, 2013

SAUDI ARABIA – (Dentist) Saudi Council for Health Specialties-02-RD-3041- April 2003 to 2015

SAUDI ARABIA – (Dentist) Ministry of Health in Kingdom of Saudi Arabia- April 2003 to 2015

PHILIPPINES – (Dentist) Professional Regulatory Commission- 0036500 - July 1996 to 2015

Professional Experience

(Dentist -Health Worker) 1996- April, 2013

Reval Advanced Dental Clinic, Saudi Arabia/King Khaled International Airport Hospital, Saudi Arabia/ Joman Ortho- Dental Clinic, Saudi Arabia/ Ruken Al- Elaj Dental Clinic, Saudi Arabia/ Rivera- Tuazon Dental Clinic, Philippines

Client Care Coordinator June 15, 2015-April30, 2016

Para Med- Calgary

2611 37 Ave NE, Calgary

Tel # 403-***-****

Medical Assistant/ Administrator/Receptionist May 19, 2014- June 30, 2015

Northland Medical Clinic

Crow child Trail, NW Calgary

Sadia Tariq (Manager) Tel# 403-***-****

Dental Receptionist/ Treatment Coordinator May 20, 2014-June 30, 2014

Bright Smile Glenmore Dental Centre

D174-1600 90 Avenue 14th Street SW

Calgary, AB, Tel# 403-***-****

Summary of Skills

Health Worker (Medical Receptionist & Dentist) with broad experiences in establishing a medical clinic, dental clinic, laboratory facility and medical administration.

Booking, scheduling, organizing client’s care needs, reporting updates and status of client.

Accurately collected and recorded patient medical and dental histories.

Thoroughly gathered and recorded medical and dental histories and vital signs of patients.

Expertly arranged patients’ charts and processed billing and payments through insurance, AHS & electronic payment.

Expertly managed difficult or emotional patient situations and responded promptly to patient’s needs.

Call patient for recall appointment and remainders given by the physician and superiors.

Experience in scanning and linking faxes to Electronic Medical Record of the patient.

Appointment scheduling proficiency using Wolf/Dentrix/Goldcare application and other medical/dental program.

Able to faxed prescription or medical/legal documents to desired pharmacy, specialist, diagnostic center, referral clinic or any medical department.

Health professional with vast knowledge of clinical procedures, medical office administration (Wolf), dental office administration (Dentrix),Gold Care Application, computer skills (Microsoft Certification), medical and dental terminology, and related medical laboratory works such as urine culture, pregnancy test, physical assessment, vision test and dental laboratory, referrals, appointment triage, etc.

Patient/ Client educator & motivator

Skills in Microsoft Word, PowerPoint, Outlook, Excel and Access

Knowledgeable in Medical & Dental terminology

Certification in Microsoft PowerPoint Specialist.

Certified in Basic life support (Canadian Red Cross)

Effective communicator in addressing patients’ needs using telecommunication or any internet application.

Infection Control competency

Urgent health/ triage awareness

Skills in Medical Transcription, Dental Procedure Planner

Properly sterilized medical and dental equipment and examination rooms in accordance with infection control policies.

Effectively operated x-ray machines and developed x-rays (Apical/ Bitewings/ Cephalometric & Panoramic).

Performed laboratory and radiographic support functions such as preparing materials and models.

Educated patient about hygiene and prevention of medical and dental diseases

Accomplishments

Licensed Dentist (General/ Orthodontics) for 12 yrs. in Saudi Arabia/7 yrs. in Philippines

Licensee Professional Certificate of Saudi Council for Health Specialties, Licensee Dentist recognize by Ministry of Health in Saudi Arabia and Licensee Dentist of Professional Regulatory Commission of the Philippines.

Student of the Month ( January 2014) CDI College, Calgary Campus

Microsoft Specialist Certification- Power Point (August 23, 2013)

Established our own dental clinic, Rivera-Tuazon Dental Clinic, in Caloocan Philippines from July 1996 to June 2001

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