Sales Technical Support

CHRISTOPHER DAVID TAKOCH 724-***-**** C Page *

*******@**********.*** Hermitage PA 16148

Summary and Skills

Skills: Design enterprise technical solutions to meet customer needs including Virtualization, Cloud Computing, Intelligent Data Management and Client Management. Manage customer relationships from the technical, sales and support side to become trusted advisor. Assist with enterprise project Management by engaging all of the right resources for a total project solution end to end along with http://peoplesearch.dell.com/pages/PeopleResults.aspx?k=%22Troubleshoot%20enterprise%20level%20equipment%22effective customer presentation skills. Management of 50 plus accounts and associated quota. Excellent presentation, public speaking, management, project management, professional and home office skills. Establishing myself as a trusted advisor within each specific role as necessary.

PROFESSIONAL EXPERIENCE

Path Master Inc. 2013 – Present

Sales Engineer

Technical sales role in the traffic industry with a territory coverage area of Western Pennsylvania and Eastern Ohio. Responsible for establishing relationships with Local, Regional and State government entities which include the Pennsylvania Department of Transportation (PennDOT), the Ohio Department of Transportation (ODOT) and Regional Planning Commissions. Assisting boroughs, townships, cities and municipalities in architecting a solution to hardware and software computerization of the traffic industry specific to signaled intersections, school and hospital zones.

Dell Inc. 2005 - 2013

Customer Solutions Engineer III - Large Enterprise Division (2010-2012)

A very senior role requiring significant diverse skills and experiences within Information Technology departments and Data Centers. This role strives to be a partner with the CTO/CIO, and is a subject matter expert at aligning IT to business needs. The Solutions Engineer is the lead architect for designing the exact right solution that will likely encompass all Dell lines of business as well as applications, middleware, and Dell partner products. Solutions geared around next generation data centers include Cloud Computing, Enterprise Server, Storage, Network and Client Virtualization.

Extensive sales/pre-sales technical support for Multiple Account Executives in Sales Territory.

Consitantly achieved 90% to 150 % attainment of quarterly technical goals set forth by management.

Consistantly achieved 90% to 125 % attainment of quarterly sales goals based on regional goals set forth by management.

Establish key relationships and become a trusted advisor within accounts.

Responsible for partner development and maintaining multi-vendor relationships in large-scale enterprise projects throughout the account base. Partner examples but not limited to are, VMware, Microsoft, Oracle, Cisco, etc.

Development and delivery of technical presentations for accounts Sr. management and staff.

Manage and participate in regional sales/technical road shows, events.

Dell Inc.

Systems Consultant III - Health Care and Life Sciences Division (2009)

Responsible for sales/Pre Sales Technical Support of all Dell Enterprise Products for HCLS Accounts in NY, PA, Ohio and WV, including all associated lines of business.

See Dell below for additional information.

Dell Inc.

Systems Consultant III - Global Accounts Division (2005-2009)

CHRISTOPHER DAVID TAKOCH Page 2

Responsible for sales and pre sales technical support of all Dell Enterprise Products for Global Accounts in Pittsburgh, PA including all associated lines of business. Responsible for maintaining and growing Dell market share within existing and new Global Accounts valued at $150-250M in yearly sales and services. Additional responsibilities include technical knowledge and presentations of Dell’s enterprise product portfolio including EMC, KACE, Dell, EqualLogic Storage, Compellent, Cisco, Dell PowerEdge Servers, Networking Hardware, Software, technology roadmaps, enterprise solutions, pricing, project management, services, consultation and relationship building.

HEWLETT PACKARD & COMPAQ COMPUTER CORPORATION 2000 – 2005

Enterprise Systems Group/Personal Systems Group

Solutions Architect – Pre Sales Systems Engineer, Advisor III

Responsible for sales pre sales technical support of all HP/Compaq Intel Products for Major Accounts in Pittsburgh, PA, Cleveland, OH. Responsible for maintaining and growing HP market share within existing and new major accounts valued at $100-150M in yearly sales and services. Additional responsibilities include technical presentations of products, technology roadmaps, enterprise solutions, pricing, project management, consultation and relationship building.

Extensive sales/pre-sales technical support for five Account Managers in Pittsburgh, PA, two Account Managers in Cleveland, OH, and two Account Managers in Tennessee.

Achieved 100 to 150 % attainment of quarterly technical goals set forth by management.

Achieved 90 to 125 % attainment of quarterly sales goals based on a regional goal set forth by management.

Manage and participate in regional sales/technical road shows.

Establish key relationships and become a trusted advisor to the customer.

Development and delivery of major account Sr. management, staff, technical presentations.

Continual self-training via Internet, books, magazines etc. and maintaining a home office.

Responsible for Enterprise Account Manager technical training through participation and presentations at the district sales meetings.Responsible for partner development and maintaining multi-vendor relationships in large-scale projects throughout the account base.

Additional Relavent Experience

AMERICAN STANDARD 1994 - 2000

Systems Administrator

INACOM/SEARS Business Center 1989 – 1993

Sr. Systems Engineer

EDUCATION

DEVRY INSTITUTE OF TECHNOLOGY, Columbus, OH

Faculty Assistant promoted to Faculty Associate Hired on basis of character evaluation, faculty recommendations, GPA, and knowledge of subject matter. Responsibilities included assisting professors in supervising and maintaining discipline of 120 plus students in both classroom and lab settings.

Honors

Achieved cumulative grade point 4.0/4.0 scale

Member of Presidential Honor Society; promoted to Faculty Associate

Associate Degree in Computer Electronics (90% plus program requirement complete)

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