Supply Chain Manager

Dorinda A. Clark

*** ********* **** 205-***-**** (cell)

Ashville, AL 35953 *******.*******@*****.***

Summary:

Fifteen plus years of experience in purchasing and supply chain in the federal government, private and public sectors including:

Contracting Officer with Department of Treasury

Contract requirements, request for proposals

Vendor relations, procurement, records retention and metrics tracking

SAP (implementation) and IFS ERP Systems: receiving, stocking, returns, inventory, cycle counts, shipping

Served as Safety Committee Chair for distribution center with 600+ employees operating 3 shifts

2015 Presidential Volunteer Service Award Recipient - Silver

Experience:

McKesson Corporation Birmingham, AL

Supply Chain Manager September 2008 to April 2016

oImproved hardware margin from -7.12% for FY09 to +16.30% in FY10; FY11 19.61% and FY12 29.3%

oSuper User for SAP during Business Reengineering Project

oNegotiated with third-party vendor and mitigated hardware performance issue impacting 1K+ customer-installed devices; stabilizing customer satisfaction and saving to the business unit of $95,297

oImproved accuracy and tracking of solution hardware delivery and reduced time to customer by 15%

oImplemented system process for all hardware ordering, proactively receive shipping/tracking information

oNegotiated reseller agreements for hardware and service vendors

oForecasted and reported monthly, quarterly and yearly hardware revenue to Executive Management

oDeveloped multi-departmental relationship to ensure hardware availability

oAssumed limited responsibilities for facility management (space surveys, UPS replacement, Copier/Fax), HR (I-9, OSHA, e-Verify), and Accounts Payable (coding invoices, invoice resolution)

oReduced FTE count by 2 by assuming responsibilities for Add-On Sales including software, maintenance, services and hardware; Improved turnaround time from 5 to 2 days

oAssumed responsibilities for overseeing $10.9M in Third Party contracts in FY12

oManage remote office employees (Permanent and Contractors)

Emageon Inc. Birmingham, AL

Supply Chain Manager July 2004 to August 2008

oManaged 3rd party vendor relationships including, but not limited to: negotiations, requests for proposals, purchasing, service/support, receiving, shipping, asset/installed base database maintenance, and daily functions related to IFS (ERP tool)

oIncreased purchases from 2004 to 2005 by 103.6% from $19m to $39m without additional FTE.

oManaged an increase of 356.5% in shipping quantities from 2004 to 2005

oProvided requirements for customized Supply Chain CRM to ensure long term hardware life cycle management

oChampioned Supply Chain database conversion by providing requirements and defining process improvements for 200+ customers from Microsoft Access to Magic CRM tool

oReviewed and approved customer contract opportunities, with a specific focus on solution configuration and third party purchasing costs

oMaintain/track Supply Chain quality measures/metrics via weekly, monthly and quarterly

oOversaw service invoicing set-up and maintenance for over 400 customers.

oDefined and managed a Change Control Process for maintenance and rollout of ongoing changes to quoting tool

oManaged remote employees responsible for service and maintenance contracting

oDeveloped electronic quoting process for internal requests and request for proposals

oMentored Supply Chain Specialists to self-sufficiency in three months

oSuccessfully acquired industry knowledge within 4 months of hire date expanding responsibilities to include Supply Chain

oManaged and executed purchasing functions (e.g., supplier negotiations, purchase order creation) for the delivery of customized customer solutions and other general business requests

oRepresented supply chain in CFRB (Cross-functional Review Board) – for review of new customer contract opportunities, with a specific focus on solution configuration and third party purchasing costs

oCross-trained staff on revenue and rebate reporting: Oracle and IBM Sales Reporting

AdvancePCS, a Caremark Company Birmingham, AL

Receiving/Inventory (Materials Management) Supervisor July 2000 to July 2004

oResponsible for developing and training employees involved in physical inventories. Increased count accuracy 3.67% from 88.9% to 92.6%. Improvement warranted moving from quarterly inventory to semi-annual

oImplemented new guidelines for 3-way match process. Improved match rate 8% from 85.6% to 92.5%

oCreated weighted guidelines for quality and productivity for employees

oConverted home grown MMS solution to SAP (system was live within 9 months of project start date)

oEstablished guidelines for maximizing efficiencies in TAT for orders in Inventory/Purchasing

oResponsible for receiving and stocking up to $131 million dollars of controlled inventory

oEstablished successful daily work plan to allow ownership at the non-exempt employee level

oDeveloped and implemented plan for weekly employee feedback. FY2003 productivity rates increased by 26% while Quality improved by 21.4%

oDeveloped cross-department training guidelines for all Materials employees

oSupervised up to 32 employees in three different areas, working on 3 different shifts - Purchasing, Inventory and Receiving

oServed as Safety Committee Member and Chairperson for facility

oAPICS Member

Volunteer:

Assistant Director, G.R.A.C.E. Animal Foundation, 501(c)3 organization

Education:

Strayer University Birmingham, AL

Master of Business Administration

University of Alabama at Birmingham Birmingham, AL

Bachelor of Science, Industrial Distribution

Sigma Delta Honor Society

Bevill State Junior College Fayette, AL

Associate of Arts, Liberal Arts

Athletic Scholarship

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