Manager Life Insurance

Mobile. No. 882-***-****

pranabeshbiswas*@gmail.c

om

Pranabesh Biswas

Objective To seek a challenging job in the Operations department

heading the back office work. To work with honesty,

sincerity as per the policy of the organization and

instructions of the seniors.

Employment History

15th Mar 2013 Up to date - Reliance Life

Insurance Co. Ltd. Raipur

CUSTOMER CARE EXECUTIVE (BRANCH OPERATIONS)

JOB PROFILE

. New Business -

1. Responsible for basic underwriting of New business as per supporting

documents provided and as per the U/W guideline/AML/KYC.

2. Complete tracking of New Business, renewal premiums and CFR closure for

getting faster issuance

. Policy Servicing -

1. Recording of the Customers requests, queries and complaints in CRM

system of the company ensuring faster solutions and customer satisfaction.

2. Responsible for settlement of full / partial surrender of the policies &

death claims.

. Finance -

1. Responsible for all the finance related issues like customer refunds,

Advisor commission payouts, Top ups of the premiums, fund switches and

premium redirection.

2. Responsible for timely banking (Cash/Cheque deposition )

. Agency Recruitment -

1. Responsible for entry of the new ARF into the system ensuring error less

recruitment and no post recruitment queries.

2. Compliance of procedures for advisor licensing.

. Audit / Compliances -

1. Responsible for the maintenance of records as per audit guidelines and

updating various

Trackers like Branch MIS, Cheque bounce trackers, ARF tracker, PIS

[Cash & Cheques] and maintaining all registers such

as employee movement, fake note, file index, stock books of IT

consumables and stationary.

UNIT MANAGER (SALES)

15thJul 2012 to 26th March 2013 ICICI Prudential Life Insurance Co.

Ltd.

JOB PROFILE

. Handled Team of 15 advisors.

. Scrutinizes all proposal form for logins given by the advisor to handover

to branch operations for logins.

. Ensuring to solve the customers problems.

. Providing product training to team members timely.

BRANCH MANAGER INFINITY REALCON LTD.

JOB PROFILE

. Handled Team of all over Chhattisgarh Region.

. Business development activity timely and created new advisors.

. Product training to team members and Handling branch management and

operations.

SUMMER INTERNSHIP PROGRAM

. Organization : IDBI Bank Ltd, Raipur

. Duration : 23rd May 2011 to 22nd July 2011

ORGANIZATIONAL PROJECT:

. Organization : Fire Arcor Infrastructure Pvt. Ltd, Nagpur.

. Duration : 5th January 2011 to 5th February 2011

achievements

. Successfully organized trade fair in Chandrapur (MH).

insudtrial visits

. Bhilai Steel Plant, Bhilai(CG)

. Raipur Dugdha Sahkari Samiti, Kumhari Distt Durg(CG)

. My FM 94.3, Raipur

. Refined Oil Production Plant IB Group, Rajnandgaon(CG)

Extra carricular activities

. Organized inter college culture fest "Le Magnus Lehar 2011" at Campus

. Awarded 1st position in drawing competition.

. I got awarded in Cricket in state level competition.

educational qualifications

. PGDM/MBA (finance) from ICFAI University in 2012.

. B.Com from Behrampur University in 2010.

. PGDCA from AISECT Bhopal in 2010.

. HSC from Council of Higher Secondary Education, Bhuvneshwar in 2007.

. SSC from Orissa Board of Secondary Education in 2005.

Computers MS Office, Tally9 with application software LIFEASIA.

Knowledge

Personal Date of Birth - 11.07.1988

details Marital status - Single

Hobbies - Drawing and Playing Cricket.

Languages known - English, Hindi, Bengali & Oriya

Present Address : Santoshi Nagar, Bengalipara, above Neha

Beauti Parlor Post:- Tikrapara Raipur (CG) - 492001

DECLARATION:

I hereby declare that the above-mentioned information is correct up to my

knowledge and I bear the responsibility for the correctness of the above-

mentioned particulars.

Place - Raipur

Pranabesh Biswas

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