Medical Assistant Customer Service

TANAE FREEMAN

**** ******* ***** ***. *** • Riverdale, GA 30274

Home 267-***-****

************@*****.***

Outgoing Energetic Medical Assistant Seeking a position where I can utilize my skills and my education give excellent healthcare to children and families.

•Vital Signs

•Medical Terminology

•Medical Software

•Phlebotomy

•Administrative Duties

•Microsoft Word and Excel

•Clinical Skills

•Malpractice Awareness

•Microsoft Office

•Billing and Insurance Authorizations

•Patient Assessment

•Injections

•Urinalysis

•EKG and Lab Procedures

Educational Qualifications & Externship

Harris school of Business Upper Darby, PA Campus 04/2014-02/2015

Medical Assistant Diploma

Jacksonville State University, Jacksonville AL 09/2006-Present

Nursing

Academy Park High School, Sharon Hill PA 06/2006

Academic Diploma

Certifications

CPR & AED Certified

American Heart Association

01/2016

Standard First Aid

American Red Cross

01/2016

HIPAA Compliance

OSHA Compliance

American Medical Technologies-Registered Medical Assistant

Pending

09/2014

09/2014

Professional Experience

THE GODDARD SCHOOL SANDY SPRINGS, GA 2015-PRESENT

INFANT TEACHER ASST.

Meet the individual needs of the children.

Parent communication.

Developing lesson plans

Interacting with the children to support play, exploration, and learning.

Presenting expectations that are appropriate to the child’s age and development level.

AMERICAN AIRLINES Atlanta, Ga 2011 2015

CSA

•Assist passengers with check-in procedures.

•Ticket sales and processes ticket change, creates and books reservations.

•Logs in tickets and completes sales reports.

•Ensures FAA, Company and airports regulations are followed.

•Facilitates the passenger boarding process.

•As directed, implements standard procedures during overbooked, irregular fights and denied boarding situations.

•Performs other related duties as directed.

TD BANK Upper Darby, PA 2009 2011

Bank Teller

•Processes customer transactions face-to-face for variety of routine to more complex financial transaction including but not limited to check cashing, withdrawals, and deposits.

•Responsible for balancing cash drawers and assists customers with basic product information.

•Responsibility to assist in exceeding service goals by minimizing customer wait times and accurately and efficiently processing costumer transactions while providing legendary customer service in addition to recognizing referral opportunities.

MACY'S Springfield, PA 2007 - 2009

Sales Associate

•Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into area.

•Handle all return courteously and professionally.

•Determine customer needs based on personal features and other customer prefernce related factors.

•Demonstrate knowledge of store products and service to build sales and minimize returns.

•Maintain a professional attitude with sincerity and enthusiasm reflecting Macy's commitment to our customers.

•Assist customers in all aspects of service fulfillment, and have the ability to qualify customer needs, figure out what's right for them, and then check them out.

Professional Development

Volunteer Work

•Autism Awareness Walk 2008

•March of Dimes 2003

•Advanced Urgent Care Nov 2014 – Jan 2015

Medical Assistant (Externship)

• Demonstrated highest level of professionalism and communication with patients and staff during admission

• Performed selected nursing and administrative duties

• Prepared patients for examination and treatment; recorded patient histories as well as vital signs

• Prepared exam and treatment rooms with necessary instruments

• Administered injections and applied dressings per physician

• Phlebotomy

• Exam room replenishment at close of business

• Assisted provider in preparing for minor surgeries and exams

• Assisted with scheduling of tests and treatments

• Ordered and maintained clinical and office supplies/equipment

• Maintained patient files and records

Contact this candidate