IT Manager

WESLEY CORBIN

304-***-**** t *******@*****.***

INFORMATION TECHNOLOGY (IT) MANAGER

PROFESSIONAL SUMMARY

Technically-savvy and accomplished IT professional with more than 10 years of wide-ranging experience conducting management-like duties/responsibilities, and executing IT infrastructure needs such as server and server room maintenance, general desk-side support, remote support, and advanced troubleshooting and resolution. Proven ability to deliver strong results through effective organization, problem analysis, personal motivation and constant development. Great enthusiasm for new challenges. Dedicated and ethical work habit.

Work well individually and in team-oriented environments.

Easily communicate effectively with other employees as well as senior management.

AREAS OF STRENGTH

Leadership

Cohesive Team Building

Decision-Making

Roadmap Development

Best Practices

SOX Compliance

Telecommunications

Network Security

Training

NOTABLE ACCOMPLISHMENTS

U.S. SILICA:

Collaborated with IT Manager, Chief Information Officer (CIO), Chief Administrative Officer (CAO), and other key business stakeholders to select and deploy Software as a Service (SaaS) Mobile Device Management solution for all employees’ mobile devices; ensuring secure company information.

Turned around company’s ineffective use of Group Policy by collaborating with IT manager and CIO to gain approval for using Group Policy to control such items as updating releases and deploying software.

Played key roles as primary company technician and IT contact for Networked Security Camera/System installations; deploying two instances at different locations which allowed far-distance cameras to connect to the network.

Took ownership for updating and redeploying current versions of Kaspersky antivirus servers and applications to replace functional but neglected machines; restructuring master/slave server hierarchy to enable efficient management of policies and deployments.

PHOENIX MECANO, INC.:

Directed installation of uninterruptible power supply system by managing the project proposal, analyzing the budget, facilitating disaster recovery planning and upgrades, and overseeing extended unit maintenance.

Deployed Microsoft Dynamics CRM that directly integrated with Dynamics NAV ERP solution. Installed system (and its development environment), and its required connection applications and Microsoft SQL database; configuring and maintaining the link between CRM and ERP.

EDUCATION

TRIDENT UNIVERSITY, Cypress, CA

Master of Science, Business Administration for Management Information Technology (Project Management Emphasis), May 2015

WESLEY CORBIN Page 2 of 2

PROFESSIONAL EXPERIENCE

U.S. SILICA, Frederick, MD 2013 – 2015

System Administrator

Worked with infrastructure support team to sustain ongoing, robust system operations.

Executed/updated Active Directory (AD) policy changes; providing reports for SOX Audit compliance.

Guided and implemented server-level security policies, procedures and software for all networked machines. Managed full disk encryption, web security controls, and antiviral/firewall policies.

Configured desk and cell phones; maintaining ongoing support to ensure effective operations.

Provided maintenance, reporting, service assistance and training to IT service team.

Administered server-side applications and updates, pushes required updates out to client PCs.

Set up accounts/hardware for new employees, managed inventory and shipped various hardware.

Facilitated full administration of Office 365 Enterprise Licensing and Office 2010/2013 support.

PHOENIX MECANO, INC., Frederick, MD 2012 – 2013

System Administrator/Assistant to IT Manager

Determined system requirements/general operating standards; consulting with internal stakeholders.

Assisted all users in project creation, development, integration, validation and support: incorporating all business processes and functions from President/CEO office to planning, manufacturing, shipping and control.

Directed, developed, implemented, analyzed operation of all information and functional systems for the organization such as security and phone systems.

Collaborated with IT Manager to provide additional administrative support; performing the same tasks in tandem and assuming this role in their absence or as the workload/projects require.

Worked with external partners/vendors to support IT initiatives and projects; sustaining relationships.

WEST VIRGINIA UNIVERSITY (WVU), Morgantown, WV 2005 – 2012

E-Learning Applications Administrator/Professional Technologist II (2010 – 2012)

Administered WVU's online learning content system for about 40,000 users; working closely with faculty and other IT offices to develop and maintain the online learning environment for instructors.

Controlled online learning classroom applications such as Wimba, TurnItIn and iTunesU.

Monitored all Service Desk Express incidents from self-service customers and OIT Helpdesk.

Approved and managed all electronic Request System requests for the course management system.

Worked closely with Systems, LAN Services and DBAs to perform necessary maintenance upgrades.

Maintained and controlled all content on the department’s Microsoft SharePoint 2007 server. Solely developed the Wiki and Inventory management sites and pages.

Information Systems Technician (2007 – 2010)

OIT Student Worker (2005 – 2007)

Provided tier-I and tier-II support for more than 50,000 users to resolve complex/challenging technical problems arising in an IT Systems environment.

Assigned Incident Reports to other departments (as needed) for ensuring timely, effective resolutions.

Provided instruction for configuring students' internet access system and campus-wide wireless network, and support for GroupWise Email client such as creating/receiving mail, and setting up proxy and group accounts.

Instructed users on operating hardware and software aspects of both Microsoft and Apple computers.

Initiated resolution process for issues requiring added support such as hardware repair and web services.

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