Customer Office

Michelle Lawrence–Sappe’ ** Indian Field Drive, Hamburg, NJ 07419 / Phone: 862-***-****

Email: **************@*****.***

Education:

Bernard Baruch College New York, NY BA Corporate Communications December 2008

LaGuardia Community College New York AAS Business Administration December 2002

Technical Skills: SAP ERP, Remedy, Salesforce, Oracle JD Edwards Enterprise, Microsoft Business Solutions Axapta, Microsoft Outlook, Lotus Notes, QuickBooks, PeopleSoft, MSWord, Excel, PowerPoint, Access, Ceridian Payroll System, iEmployee Database, Adobe Acrobat, Foundation Software, MASS, NEIS, FINSYS, COOL, and other general office equipment.

Experience:

Johnson & Johnson New Brunswick, NJ

Tax Analyst – Contractor November 2015 – June 2016

Complete daily audits of employee tax records using SAP ADHOC reports for SOX compliance

Apply for business registrations for UI taxation rates

Update company status with states (Closures, M&A, Name Changes, etc.)

Adjust employee tax information

Verify/reconcile tax information for quarterly and year end filings

Research state tax penalties (dispute or process) based on findings

Actavis Plc Rockaway, NJ

Financial Analyst - Contractor February 2015 – July 2015

Reconciliation of complex data sets

Utilize SAP ERP for all data mining activities

Reconciliation of financial transactions from Revenue Management System at the account,

customer, and product levels

Audit of all financial transactions (Contracts, General Ledger, Accounts Receivable, Accounts

Payable) as it pertains to GP pricing

GP Pricing Calculations/Restatement for newly acquired companies

Responsible for importing, transforming, validating and modeling of large data sets

Barrett Paving Materials, Inc. Roseland, NJ

Payroll Administrator May 2013 – February 2015

Prepared Corporate payroll and oversaw payroll processing for 11 other regions in the U.S. using JDE Enterprise – weekly and monthly payrolls

Managed funding for all 401k, FSA, LTD, Life Insurance and other pensions for participants on a weekly and monthly basis

Reconciled payroll, 401k, LTD, etc. accounts

Authorized payments for all payroll taxes

Supervised the payroll tax administrator

Verified and distributed W-2s for all employees

Ensured authentication of all submissions, deletions, and reversals of ACH payroll activity

SPS Commerce, Inc. (Acquired Edifice) Parsippany, NJ

Account Analyst August 2012 – April 2013

Negotiated payment arrangements with customers to bring accounts current.

Resolved customer inquiries regarding account status through case and task management in Salesforce.

Interacted with account executives regarding all billing aspects for 600+ customers (contract review, pricing, payment agreements)

Processed customer credit as per SOX compliance

Managed customer account information

Edifice Information Management Systems, Inc. Parsippany, NJ

Accounting/Payroll Administrator January 2008 – July 2012

Applied cash receipts

Organized new customer accounts and managed financials for existing accounts

Provided QC for all customer billing accuracy

Collected revenue on outstanding account balances with 87% success rate

Verified monthly billing for 600+ customers

Initiated the migration of customer invoicing from paper to electronic billing which decreased the cost of office supplies, postage, and saved time. This also guaranteed the timely delivery of invoices.

Influenced existing customers to convert to ACH/Wire which decreased the outstanding A/R significantly

Resolved customer and account manager inquiries regarding account updates

General AR & AP functions

Reconciled Corporate credit account

Prepared expense reimbursements

Prepared annual 1099 statements for outside contractors

Authorized company purchases on credit card account

Processed manual checks and ACH/Wire payments for vendor invoices

Reconciled company merchant account monthly

Collaborated with all levels within the company regarding stage progression of new business

Prepared bi-weekly payroll and other deductions

Oversaw facility operations/maintenance

Prepared all documents for business registrations for new office locations in various states

Calculated 401K payment contributions/distributions monthly

Maintained confidential employee records (medical, disciplinary, etc.)

Coordinated office events

Coordinated new-hire orientation

Published company homepage weekly

Conveyed Accounting, HR and Payroll processes to new employees

Analyzed annual PTO analysis reports

Coordinated performance review schedules for department managers and VP of HR

Coordinated calendars for interview schedules

McKinsey and Company New York, NY

Time and Expense Auditor February 1998–September 2006

Audited consultant business expenses (staff of approximately 400)

Contributed to month end close

Calculated time and expense reimbursements, processed payroll deductions for staff's personal charges.

Set up direct deposit accounts for employees

Reconciled expense reimbursements upon request, processed time and expense adjustments for partners

Coordinated per diem rates with staffing coordinators

Assembled monthly work in progress reports for partners and senior management

Conducted new hire orientation regarding time and expense report submission processes.

Spearheaded project to decrease staff delinquent time and expense reports

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