Packaging Project Manager

k r i s t i nebu r ban@y ahoo . c om [ *** ] *** . 4431

Kristine Urban Linked In Profile

Kristine Urban

Professional Experience

Associate Packaging Manager - Bed Bath & Beyond, Union NJ – June 2015 - Present

• Prioritize and manage multiple, complex packaging projects simultaneously within an established time frame and budget

• Communicate with buyers and product development on timeline, budgets, margins, and job requisition details for large seasonal campaigns

• Review all production proofs from product vendors and packaging suppliers for compliancy

• Update, create and launch packaging specs for various departments

• Maintain and execute brand production and photography style guides

• Conduct annual BBB packaging standard meetings with buyers, reviewing standards, process, and branding

• Coordinate and launch new packaging creative design that includes insert development and vinyl bag development

• Ensure all new and current packaging suppliers meet BBB requirements and are approved for brand specific production

• Maintain strong working relationships with key internal and external stakeholders

• Work with BBB subsidiary’s on private label packaging layouts

• Conduct packaging debrief meeting with each buying group once a year in stores to review current private label and vendor packaging, suggesting improvements for each Internal Sales Support Operations Mgr World Wide Packaging, Florham Park, NJ – February 2015 - June 2015

• Served as a working manager within the Project Manager/ CSR department by maintaining an active sales person account base supporting three different sales representatives across the US

• Was responsible to thoroughly understand and communicate customer service and project management position requirements to appropriate team members and stay abreast of changes as they occurred.

• Assisted the VP of Global Sales with aspects of the customer service and project manager roles related to system needs and requirements to best support internal operations

• Was responsible for creating and maintaining a department manual to ensure that all members within were operating in a “like” manner, taking best practices from the team and integrating into our standard operation procedures.

• On-boarded and trained new department members as needed

• Was the advocate for the team and shared ideas and improvement to management

• Assisted sales team members with maintaining the CRM database for all active projects and customers

• Recognized areas of weakness and implemented monthly trainings to strengthen individual team member’s abilities; encouraged everyone’s personal development in an effort to continue contributing to the overall health and growth of the organization.

• Worked collaboratively across all internal and external departments to establish and follow best practices to WWP operations, thereby creating a more proficient workflow that resulted in a greater reduction of errors.

• Created an multi-department training manual providing a ‘how-to’ for all areas of sales support

• Identified key areas for improvement within the team and coordinated monthly training classes to continually develop the talent within the department in order to ensure adequate support was being given to our sales team

• Project Manager – World Wide Packaging, Florham Park, NJ – Sept 2014 – Jan 2015

• Managed the transition of over 200 tubes from competitors to WWP

• Established and maintained item specifications for all skus that have been awarded

• Handled all sample requests to the factory and sample submissions to the customer

• Submitted rangeboards and PPS for color matching approvals to clients

• Communicated customer approval status and feedback to the factory and requested resubmissions as necessary

• Participated in weekly conference calls with the customer to track progress and follow-ups on submission feedback and outstanding items

• Partook in weekly calls with our manufacturing facilities to ensure we are maintaining a smooth flow of samples and/or resubmissions

• Worked with purchasing department to update them on confirmed item specs to ensure accurate quoting and pricing file for the client

• Turnkey Product Manager –World Wide Packaging, Florham Park, NJ – May 2011 – September 2014

• Managed the customer support side of all of WWP’s turnkey division development

• Worked collaboratively with VP of Operations and Director of Product Development to manage customer’s product and sampling needs, expectations, and demands

• Supported other sales team members seeking turnkey opportunities with their regular customers

• Processed and fulfilled sample requests for components, formula requests, and secondary packaging

• Tracked and followed up on submissions with the customer

• Received, processed, and tracked customer orders, releases, and revisions from order placement to delivery

• Worked with purchasing department to receive customer quotes and maintain individual customer item pricing files

• Maintained pre-production and running production samples

• Addressed and resolved any quality issues

• Procured and ordered chemicals as needed and requested by our factory

• Account Manager - Geka Manufacturing, Edison, NJ - September 2008 – May 2011

• Managed multiple Fortune 500 company accounts within cosmetics industry such as P&G, Avon, Mary Kay, Benefit, and Revlon

• Received customer purchase orders and created sales and purchase orders to distribute to vendors and manufacturing locations world wide

• Planned materials and production at three U.S. locations and collaborated with internal planning team to prioritize production and factories in Europe and Asia

• Communicated daily with shipping departments at each of our production locations to ensure orders were being shipped as planned

• Tracked and followed customer delivery schedules and forecasts; compared actual vs forecast to predict future demand planning trends

• Participated in weekly calls with key accounts to ensure timely delivery of shipping releases and status of active projects in development Programming and Software Skills

Microsoft Office Suites Programs, AS400, SAP, Adobe Suites programs Education

Montclair State University

References

Furnished upon request

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