BRANDON MAYO
***** ***** ***** *****, #*** ● Glen Allen, VA 23060 ● 804-***-**** ● ****************@***.***
PROJECT COORDINATOR SALES MANAGER
Resourceful and dynamic Management Professional with 15 years of experience in providing highly organized and detail oriented support to the management while credited with combining sales, marketing and business development with project management expertise. Proactive and resourceful problem solver with extraordinary follow through from start to implementation. Excellent interpersonal and communication skills to foster meaningful relationships with clients, staff, and authorities, also ability to assess needs, evaluate and solve problems: attention to detail. Capability to utilize logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, while offering highest levels of support to internal and external contacts.
KEY STRENGTHS
Office Management ● Sales & Marketing ● Territory Management ● Staff Development
Customer Services ● Project Management ● Business Operations ● Documentation
Financial Strategies ● Team Management ● Process Improvement
Time Management ● Interactive Communication
Relationship Building
PROFESSIONAL EXPERIENCE
JUSTICE & SUSTAINABILITY ASSOCIATES MAR 2015 – PRESENT
PROJECT COORDINATOR
Collect, compile and retain all project information encompassing schedules, timelines, data requests, assignments/tasks, and project meetings by utilising project tracking and scheduling tools. Join mandatory client meetings and synchronize the activities of logistics for meetings both internally and externally. Ascertain the preparation of all equipment, food, name tags, etc. before the commencement of the meeting. Proactively take comprehensive notes/minutes during project meetings and disseminate meeting notes to the appropriate parties within 24hours.
Key Achievements:
Apprised and well-versed team about project status and issues which may influence client relations.
Reinforced documents control, database management, project activities and team communications.
Led and amended project schedules according to the specified direction while sustained project documentation containing logs and schedules in a well-organized way.
Diligently functioned in concert with the members of the project team in order to comprehend along with expedited in tracking all work, tasks and project assignments.
Established and published a strong communication to project team members/shareholders as well as formulated, structured and conferred the project status and reports.
CAPITAL ONE OCT 2014 – MAR 2015
CUSTOMER SERVICE COORDINATOR
Delivered excellent service to customers, attended team meetings and demonstrated effective call and time management.
Key Achievements:
Achieved all regulatory requirements which included the timely claim submission deadlines.
Familiarized with changes, developments and enhancements for systems, processes and guidelines.
Restructured all account information and accomplished the accurate documentation.
DIRECT GENERAL INSURANCE, RICHMOND, VA 2006 – OCT 2014
Mid-sized insurance company providing various insurance products and services targeted to consumers.
OFFICE SALES MANAGER
Directed daily operations and sales by spearheading $500K in annual revenue and a portfolio consisting of 400 clients.
Key Achievements:
Continually exceeded monthly budget of $40K, resulting in market share growth of 3% annually.
Executed national and local marketing strategy to grow market share in specific segments.
Coached and motivated sales team to develop and achieve professional goals and ensured superior execution at retail and to identify sales opportunities in the marketplace.
Monitored, led, and documented territory performance centered on the successful achievement of company goals. Administered all profit and loss for business and control of business procurements.
Determined and enforced SOPs to facilitate work efficiencies and improve work flow.
A.J. WRIGHT, RICHMOND, VA 2003 – 2006
Retail store specializing in affordable clothing for consumers.
SALES REPRESENTATIVE/CASH OFFICER
Responsible for balancing the registers and preparing the bank deposits exceeding $35K daily.
Key Achievements:
Implemented and recommended financial strategies to meet the customers’ needs.
Built and maintained relationships to generate new business as well as continue existing business.
Employed sales audit procedures and evaluated audit points.
Sustained cash office security by equipping POS change bags and tracking petty cash.
FIRST UNION NATIONAL BANK, RICHMOND, VA 1997 – 1998
First Union National Bank is now known as Wells Fargo.
ITEM PROCESSOR
Ensured accurate and efficient processing of transactions through the bank’s check image system, including amount entry, rejects repair and balancing.
Key Achievements:
Endorsed a working knowledge of the bank’s check image system, banking regulations regarding processing of checks, as well as bank policies and procedures related to transaction processing.
Collaborated with bankers from outside Department with questions about processed transactions.
EDUCATION
strayer University
B.A. Business Administration, 3.8 GPA, 2012
devry University
A.A. Telecommunications Management 2001