Customer Service Social Media
Resume:
HIGHLIGHTS
MIKE JONES
Marietta, GA ***** C: 404-***-**** *****************@*****.***
SUMMARY
Proven leadership abilities by professionally directing and producing 7 plays and curating 9 festivals which employed local artists, technicians, and teachers. Comfortable organizing and delegating projects. Designed and distributed posters, and promoted events via social media and in the community; worked as Social Media liaison for fringe theaters.
Microsoft Office Suite, some Photoshop,
Google Docs, Mac OS, TeamworkPM,
Zendesk, Salesforce, Dropbox, some Final Cut
Can type 80 WPM
EXPERIENCE
04/2015 to $VSSFOU Key Background Casting Assistant ABC Studios 䠉 Atlanta, GA
Cast background actors for various scenes during SeasonT 3 of Devious Maids, hand-built and maintained a filing system for submissions, organized/updated daily time lines, skins, and call grids for shoot dates, coordinated with several other departments and department heads to ensure that background would arrive "shoot- ready," and went above and beyond by working every weekend since obtaining this position.
01/2014 to 03/2015 Project Manager/Office Coordinator GILT Design Group 䠉 Los Angeles, CA
Primary liaison between clients, designers, and developers for GILT web design firm. Coordinated, delegated, and ensured timely completion of projects, maintained files and archives, developed marketing campaigns for email and social media, wrote copy for websites, blog posts, and social media, coordinated office and office rentals, and ensured that the client's needs were brought to fruition in the final product. 02/2014 to 03/2015 Social Media/Webmaster/Director Actors Improv Studio LA 䠉 Los Angeles, CA
Built social media (Twitter, Facebook) from the ground up with immediate result of increase in student enrollment.
Updated and maintained website, integrated SEO and bolstered search results. Designed product and store feature to website.
Developed, wrote, and directed commercials and special student interview segments.
Stage and Film Los Angeles, Seattle, Atlanta Tasked with the artistic and organizational management of a production.
Comfortable and skilled with leading large groups and settling on amicable compromises between parties for the good of the project. Excels in working under high pressure, close deadlines, skilled in shifting priorities, exceedingly flexible and skilled in improvisation of plans when needed. 01/2012 to 01/2013 Production Manager
Theater Schmeater 䠉 Seattle, WA
Served as primary representative of Theater Schmeater to multiple productions and their creative teams
Engaged in creative problem solving to work around budget restrictions Assisted in video production
Editing for multiple productions
Served as producer for multiple productions (allocating budgets, aiding in procurement of material/props, etc.)
Handled social media for the company through Facebook and Twitter, Produced and edited copy for marketing and social media
Wrote analytical script reviews and breakdowns
01/2010 to 01/2012 House Manager
ACT Theater 䠉 Seattle, WA
Served as the front line customer service rep for the theater. Responsibilities included ensuring that all of patrons needs are met and expectations are exceeded.
Tasked with ensuring the shows begin on time and run smoothly, maintaining nightly patron counts, scheduling shifts, ensuring the safety of both patrons and the venue. EDUCATION
SKILLS
REFERENCES
01/2009 to 01/2011 Teacher/Director/Educator
Stone Soup Theater
Worked both as teacher and director, staging plays with children ranging in age from 6 to 14.
Staged weekly performances of new scripts.
Worked to foster a positive learning environment that allows for children to experience theater and develop a desire to learn more about the arts. Taught classes on theory, practice, character, and performance. 2010 Bachelor of Arts : Drama/Photography
University of Washington 䠉 Seattle
8",
GPA: 3.57
Glenn Hughes Memorial Scholarship Recipient 2009/2010 Photoshop, budget creating, creative problem solving, client satisfaction, customer service, emailing filing, film/theatre, Mac OS, PC, director, marketing, Microsoft Office Suite, organizational, problem-solver, procurement, producing, safety, scheduling, script- reading, teaching, video production and editing, website design JD Lloyd
Theater Schmeater
********@*******.***
Sayeh Pezeshki
GILT Design Group
***************@*****.***
Doug Staley
Theater Schmeater
Ed Dougherty
Grinning Man Media Group
**************@*****.***
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