Customer Service Data Entry

Melissa D. Huntington

** *. ****** ******, ****** City, KS 66102 Phone: 913-***-****

************@*****.***

SUMMARY

Motivated, hardworking, and detail-oriented, professional. Excellent leadership and customer service background. Seeking, a stable position, that will allow me to utilize my excellent problem solving, retention, and implementation skills with an organization that will allow me to grow in my professional career.

PROFESSIONAL EXPERIENCE

Pro Circuit, Inc. Kansas City, Missouri 2014-2016

Accounting Assistant

Administrative duties included answer phones, greet and announce visitors, sign for packages, distribute mail, order office supplies weekly, enter new work orders into the system each Monday for payroll as well as time and material billing, and update the job list on a weekly basis.

Process accounts payable invoices including coded for general ledger and job cost, entered into the system, distributed for approval and conducted a second review. Reviewed monthly statements and followed up on any area of concern.

Weekly job cost journal entries for material adjustments. Monthly journal entries for bank and car loans. Process payroll on a weekly basis including data entry, knowledge of wage rates on prevailing wage jobs as well as any special rules that applied, and calculating retro pays.

Process time and material invoices on a weekly basis including the material adjustments, printed job cost reports, matched invoices to the work order to ensure all materials for a job are billed, knowledge of bill rates (regular and special), data entry, distributed for approval and posted into the system.

Mosaic Kansas City, Kansas 2012-2014

Accounting Specialist

Process accounts payable invoices and company credit cards including coded and entered into the system. Trained to be business manager’s back up which included entering all data for billing, uploaded information into the company’s system, generated invoices, billing through the KMAP system and processed deposits.

Responsible for managing the finances for twenty clients that the agency acts as representative payee for. Duties include set and managed budgets. Did a daily analysis of bank balances, tracked expenses, processed weekly spending requests, managed cash on hand ledgers for the day service as well as residential service, and conducted client finance reviews monthly.

Responsible for running the front desk. Duties include answered phones, issued company credit cards, keys to company vehicles as well as gas cards for the vehicles. Responsible for placing monthly supply orders for administration as well as occupancy supplies for the in house cleaning crew.

The Dream Works, Inc Kansas City, Kansas 2008-2011

Care Provider

Bathed and assisted patients to get dressed. Served and collected food trays and feeds patients requiring help. Transported patients, using wheelchair or wheeled cart, or assisted patients to walk.

Draped patients for examinations and treatments, and remained with patients, performing such duties as holding instruments and adjusting lights. Turned and repositioned bedfast patients, alone or with assistance, to prevent bedsores.

Changed bed linens, ran errands, directed visitors, and answered telephone. Took and recorded temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output, as directed. Cleaned, sterilized, stored, prepared, and issued dressing packs, treatment trays, and other supplies. Dusted and cleaned patients' rooms.

Synergy Staffing Overland Park, Kansas 2006

Accounttemps Overland Park, Kansas 2002

Accounting Solutions Overland Park, Kansas 2002

Carstar Overland Park, Kansas 2003-2004

Accounts Payable Clerk

Compiled and sorted documents, such as invoices and checks, substantiating business transactions. Verified and posted details of business transactions, such as funds received and disbursed, and totaled accounts, using calculator or computer.

Typed vouchers, invoices, checks, account statements, reports, and other records, using a computer. Reconciled bank statements.

Processed franchise fees and rebates for over two hundred franchises in the US and Canada. Responsible for managing finances for five business groups.

Prepared reports including conclusions and recommendations for solution of administrative problems as well as sales reports. Issued and interpreted operating policies. Reviewed and answered correspondence.

EDUCATION

Emporia State University Emporia, Kansas 2002

Trident Technical College Charleston, South Carolina 1995

R.B. Stall High School Charleston, South Carolina 1990

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