Customer Service Sales Representative

Lilly-Maria Sosic

**** ******* **

South Euclid OH 44121-2552

P. 216-***-****

Email: *************@*****.***

Objective: To obtain a Sales Representative position in a people oriented organization with a challenging environment, to achieve corporate goals that will allow me to fully utilize my outstanding customer service, secretarial skills and experience of working in a specialized industry.

Employment History: Gregory Alonso Inc.-Brunschwig & Fils Beachwood OH 44122

Senior Sales Executive

July 1999-Present

Respond to a high volume of telephone calls

Greet and assist clients

Create and maintain client list

Established the administrative work procedures for daily tasks, maintained office schedule and events

Resolve customer service issues effectively

Process orders, invoice payments and receive money for open orders

Prepared and organized paperwork and other materials needed for meetings

Maintain enthusiastic relationship with clients

Education: Notre Dame College of Ohio, South Euclid OH

BFA

Highlights of Qualifications:

Dynamic and outgoing, excellent organizational skills. Professional verbal/written communication skills.

Proven ability to understand and follow complex instructions to successful conclusions.

Quick learner of new software applications.

In depth knowledge of Microsoft Word, Excel and Intranet. Word processing.

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