Customer Service Medical

Farrah S Maroufi, Pharm.D

***, ***** **** **, ***** Falls, VA -22066

************@*******.***

Contact: 703-***-****

PROFILE SUMMARY

Accomplished clinical pharmacist with broad experience spanning clinical pharmacology, medical collaboration and pharmacy management. Skilled in retail, hospital and specialty pharmacy operations. Extensive knowledge of pharmacovigilance principle and their applications. Recognized for customer service, drug consults and clinical judgments. Articulate communicator who collaborates effectively with medical staff, students, colleagues and patients.

EXPERIENCE

Clinical Pharmacist O&O Alpan Infusion pharmacy/Research center

04/2015- Present

Interpreted, evaluated and prepared physicians prescription orders

compounded and dispensed infusion medications to home patients

Maintained hygiene of the compounding room and related equipment

Discussed with doctors about best drug therapies for patients

Responsible for storage, compounding, and disposal of study and infusion drug products.

Counseled nurses and patients on appropriate use of investigational drugs and calculation of dose and infusion rate for drugs.

Attended and participated in sponsor investigator/ coordinator meetings.

Skilled in preparing infusion medications for biological medications

Skilled in sterile compounding, antibiotics dosing and IV admixture.

Handled stock of the pharmacy department

Supervised pharmacy technicians while compounding, packaging and labeling

Director of Pharmacy Woodland Inc. long term care/ Rehab center

04/2014 – 06/2015

plan, organize, direct, and control the operation of the pharmacy department effectively and delegates responsibilities to appropriate personnel

Managed and maintained closed hospital medication formulary

Strategic planning of annual budgets based on current costs

Managed personnel through recruiting, hiring, training and developing talented team members Created a positive working environment by providing feedback, coaching, managing performance and recognition of pharmacy staff

Efficiently assisted in the day-to-day pharmacy operations when needed

Developed and maintained relationships with other departmental leaders to promote effective drug therapy

Remains current with laws governing pharmacy and ensures policies, standards, and practice within the designated clinical divisions are in compliance and consistent with the goals of the organization

Clinical pharmacist Mental Health Inpatient Pharmacy

7/2012 – 12/2013

Adjusted medication doses based on patient-specific parameters

Researched information for P&T Committee formulary addition

Provided medication information for nursing staff in critical care areas

Records patients' drug therapies in computers and monitors negative drug interactions

Delivered MTM program, to analyze patient medication profile, identify and resolve therapy change, drug-disease, drug-drug interaction in lieu with physician and third party to ensure safety and cost effectiveness of drug therapy.

Provided discharge counseling

Clinical Pharmacist South side Hospital

9/2009 - 6/2012

Maintained and stocked pharmacy products and checked their expiry dates

Dispenses medications according to the inpatient physicians' orders and outpatient physician's prescriptions

Monitors pre-packaging and labeling of medications in unit dose quantities for the patients

Prepared and supervised of all sterile IV drug products or solution

Assist in maintaining a continuous level of readiness for inspection by external groups

provided pharmacotherapy consultations as requested in practice area; prepared drug monographs, and other information as needed for the Pharmacy & Therapeutics Committee

Attended hospital committee meetings and provide education to nurses and other staff as needed

Participate in the ongoing review of the drug formulary; participate in performance improvement activities and assist in the dispensing

Head Pharmacist Fairfax County Health Department

6/2008 - 9/2009

Communicated effectively with supervisors to initiate new process for increasing productivity while maintaining a satisfied workforce.

Supervised staff, county projects, and staff education concerning DREs and HIPAA

Ordered and maintained Drugs for communicable diseases and Vaccines for county vaccination programs.

Participated in various Fairfax county health department meetings

Trained and participated as member of emergency preparedness program

Pharmacist in Charge Giant Food and Drug

1/2000 - 5/2008

Recruited, trained, coached and motivated pharmacy technicians to ensure high levels of customer service and safety

Proactively performed multiple pharmaceutical functions, such as filling prescriptions, counseling patients, maintaining paperwork, and ensuring customer satisfaction through monitoring operational workflow and to prevent errors.

Coordinated activities associated with purchasing of pharmaceutical drugs; organized and returned all outdated and/or recalled medications while monitoring and maintaining inventory.

Held responsibility for quality assurance, security of controlled substance, and disposal of hazardous waste drugs, as well as all aspects of adherence to licensure requirements.

Actively participate in Company program to drive business growth; implement proactive marketing strategies to expand customer base, increased volume

KEY CAREER QUALIFICATIONS

•Delivered pharmaceutical services including all aspects of dispensing prescriptions, medical supplies, inventory management, and ensured proper control and dispensing of narcotics.

•Collaborated with other health care professionals to plan, monitor, review dug therapy.

•Supervised and managed personal through recruiting, hiring, and developing talented team members.

•Worked at Hospitals and clinic dispensing prescriptions, serving as a medical team consultant and participated in research and development of biological drugs for rare disease.

•Provided specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation and high blood pressure.

•Communicate with management, vendors, and regulatory boards to resolve clinical and administrative activities associated with the practice of pharmacy.

EDUCATION

Doctorate of Pharmacy; Howard University

Certifications: Immunization Delivery and CPR

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