Kevin D. Jackson
Township of Washington, NJ *****
***********@*****.***
Highly Qualified Senior Systems Engineer: Technically sophisticated information technology professional with demonstrated success in systems/network administration, engineering and data communications. Proven expertise and strong ability to increase reliability, maximize productivity, and introduce system efficiencies.
Areas of expertise include:
Network Architecture
Technology Deployment
Security Administration
Diagnosis, Repair, and Troubleshooting
Configuration and Implementation
Integration, Installation, and Support
System Analysis
Design Solutions
Problem Resolution
Resource Management
Strategic and Tactical Planning
Customer Service
TECHNICAL PROFICIENCIES
Operation Systems:
Microsoft Windows Server 2003 – 2012, Red Hat Linux
Networking:
Local Area Network (LAN)
Software:
BES 5.0, BES10, Exchange 2010, Exchange 2013, Microsoft Office 365, SQL AirWatch, VMware vSphere 6, Oracle Virtual Box, Hyper-V, Azure, Citrix, TrendMicro
Hardware/Systems:
CISCO Routers, Hubs, Switches, Firewalls, CISCO UCS
Tools:
Active Directory, PowerShell, Symantec Enterprise Vault 11
PROFESSIONAL EXPERIENCE
SJ Authentications, 6 Passaic Street, Hackensack, NJ
Information Technology Consultant (October 2015 – Present)
Recommend technology strategies by researching and studying organizational goals
Build, design and administer the company Web site
Build, design and maintain the Office Network and Mobile environment
Architected Install and designed Closed Circuit Television video network
Develop and implement new administrative systems, such as records management
Maintain the condition of the office and arrange for necessary repairs
Thomson Reuters\IBM (Thomson Reuters Account), 930 Sylvan Avenue, 1st Floor, Englewood Cliffs, NJ
Senior Systems Engineer (February 2015 – September 2015)
Member of a Global Team that supported, administered, architected and designed the Exchange and Mobile Handheld environment
Reconfigured BES10 High Availability running on VMware 6 to reflect the declining client access licenses, and provided a cost saving to Thomson Reuters
Member of a Global committee that implemented IT Operations monitoring, controls and processes
Migrated users from Exchange 2010 to an Office 365 Hybrid Environment
Administered and defined polices for the Mobile environment using AirWatch and BES10
Lead Engineer for Mergers, Acquisitions and Divestitures, on-boarded clients using PowerShell Scripting
Supported Symantec Enterprise Vault and worked with the Legal Team to coordinate Legal Hold Journal Achieving processes
Responsible for creating best practices documentation for the Global Support Team and provide knowledge transfer for ticket resolution to maintain the service level agreements
Thomson Reuters, 195 Broadway, New York, NY
Senior Systems Engineer (January 2010 – January 2015)
Managed Cisco 3500/6500 series switches and routers for the Montvale, NJ campus
Integrated Acquisitions objects in Active Directory and used PowerShell Scripting to onboard users
Configured Group Policy Objects to create a secure Windows Infrastructure
Administered DNS, DHC and WINS
Manage Exchange 2010 Environment with over 60,000 Employees in more than 100 countries
Supported, administered and architected the Exchange and Mobile Handheld environment
Documented and created mobile test plans and Prof of Concepts environments
Installed, maintained, secured and administered Windows 2008 and 2012 Servers
Migrated 30 thousand mailboxes from Exchange 2003 to Exchange 2010 globally
Migrated 20 thousand users globally from BES 5 to BES 10 on to a VMware 5 environment globally
Lead Engineer for Mobility environment and T4 Support Administrator for Research In Motion
Thomson Corporation, 5 Paragon Drive, Montvale, NJ
Systems Engineer (March 1997 – December 2009)
Secured, patched and maintained 100 systems globally
Recommend, evaluated and purchased IT assets
Installed servers and network cable in the Data Center and branch offices
Implemented a shutdown script to turn off all the servers in the Data Center
Implemented Microsoft SMS to create and deploy application for the business
Supported Microsoft SCOM and configured it to monitor the environment proactively
Lead Engineer on the Mergers, Acquisitions and Divestitures team. Configured trust and migrated Acquisition into Active Directory infrastructure. Traveled on site to ensure a smooth transition
Supported, administered and architected the Exchange and Mobile Handheld environment
Increased efficiency by implementing Patchlink and automating monthly patching
Lead Engineer for Exchange 2010 consolidation project resulting in a major cost savings
EDUCATION
Bachelor of Science in Business Management with Information Systems Concentration, Fairleigh Dickinson University, Teaneck, NJ