Kwame Adansi

**** **** ******

M*N *W*

Toronto, ON

acu6jd@r.postjobfree.com

647-***-****

OBJECTIVE

To secure a position, where I can utilize my skills and knowledge while contributing to the productivity of the organization.

SUMMARY OF SKILLS

BA in Information Technology from York University

Creator and cofounder of Tradishin.ca, e-commerce site

Knowledge of TCP/IP, routing, DHCP, VLANS and DNS

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Proficient in the use of Microsoft Office Suite, Internet and Email

Keep up to date with computer system developments

Knowledge of System Development Life Cycles

Webmaster for Tradishin.ca

Implementing and modifying computerized systems

Experience with device Staging and QA testing

Excellent computer skills for research, reporting and communication

Hands on experience dealing with customers via phone and email

Excellent customer service skills

Knowledge of HP Quality Center

Ability to work under pressure

Experienced with Online and Mobile experiences

Strong work ethic and self motivated individual

Ability to work alone, lead and coordinate projects

INFORMATION TECHNOLOGY BACKGROUND

Application Packages: iWork; MS Office Suite (Word, PowerPoint, Excel, Access), Acrobat Professional, Photoshop, Adobe Reader, SharePoint, Visio

Email client: (Mac OS x) Mail, Microsoft Outlook

Operating Systems: Linux, Windows (XP, Vista, Windows 7), Mac OS .iOS, Android OS

Databases: Microsoft Access, SQL, DTMS

Web Authoring: Internet Explorer, Firefox, Safari, Google Chrome, Rockmelt.

Multimedia: QuickTime, Windows Media, Flash, iLife, Audacity, Skype, iChat, Flash Media, Lync

Languages: Java, HTML,CSS

Editors / IDE: Eclipse, Nedit.

WORK EXPERIENCE

Geek Squad Product Tester

GEEK SQUAD CITY 2014 - Present

Inspect, test, or measure materials, products, installations, or work for conformance to specifications.

Test performance of electrical, electronic, mechanical, or integrated systems or equipment.

Hands on experience with Android, Web OS, and iOS operating system.

Working with Windows 8, windows 7, Linux and Mac OS x.

Testing several refurbished hardware and software

Analyzing information and evaluating results to choose the best solution and solve problems.

Meeting goals and daily quotas for each task daily.

Formatting electronic devices to rid them of personal information.

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Supply quality control data necessary for regulatory submissions.

Investigate or report questionable test results.

Perform visual inspections of finished products.

Experienced in using DTMS database system .

Ability to work independently without supervision and spearhead projects

Quality Assurance Tester / Staging

T.E.S (For the ROGERS NHL app on Samsung Galaxy S5 and Galaxy Tab) 2014

Monitored bug resolution efforts and tracked successes

Working hands on with Andriod OS

Followed Test plans and procedures from lead

Ensured the ROGERS NHL app met functional requirements for both Galaxy tabs and phones.

Created and maintained database of known reoccurring defects and reported to the lead.

Identified and solved issues with program functions, output, online screen, or content

Ensured app was able to work online per device

Reviewed software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risk

Cofounder and Web Master for Tradishin.ca 2014

TRADISHIN

Design, build, or maintain web site, using authoring or scripting languages, content creation tools, management tools, and digital media.

Perform or direct web site updates.

Write, design, or edit web page content, or direct others producing content.

Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.

Back up files from web sites to local directories for instant recovery in case of problems.

Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.

Evaluate code to ensure that it is valid, is properly structured, meets industry standards and is compatible with browsers, devices, or operating systems.

Maintain understanding of current web technologies or programming practices through continuing education, reading, or par

ticipation in professional conferences, workshops, or groups.

Analyze user needs to determine technical requirements.

Develop or validate test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.

Computer Support Technician

SWIFT INTERNET SOLUTIONS 2008 – 2009

Installed and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications

Network troubleshooting and fixing, worked with Microsoft based Computers

Carried out maintenance on printers and workstations

Answered students and staffs inquiries regarding computer software and hardware operation to resolve problems

Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support

Carried out retail and customer service tasks.

EDUCATION

York University, Toronto, Ontario

BA. (Information Technology) Completed (2014)

CERTIFICATIONS

NIIT Information Technology Certificate 2009

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