Information Technology
Resume:
Kwame Adansi
Toronto, ON
***********@*****.***
OBJECTIVE
To secure a position, where I can utilize my skills and knowledge while contributing to the productivity of the organization.
SUMMARY OF SKILLS
BA in Information Technology from York University
Creator and cofounder of Tradishin.ca, e-commerce site
Knowledge of TCP/IP, routing, DHCP, VLANS and DNS
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Proficient in the use of Microsoft Office Suite, Internet and Email
Keep up to date with computer system developments
Knowledge of System Development Life Cycles
Webmaster for Tradishin.ca
Implementing and modifying computerized systems
Experience with device Staging and QA testing
Excellent computer skills for research, reporting and communication
Hands on experience dealing with customers via phone and email
Excellent customer service skills
Knowledge of HP Quality Center
Ability to work under pressure
Experienced with Online and Mobile experiences
Strong work ethic and self motivated individual
Ability to work alone, lead and coordinate projects
INFORMATION TECHNOLOGY BACKGROUND
Application Packages: iWork; MS Office Suite (Word, PowerPoint, Excel, Access), Acrobat Professional, Photoshop, Adobe Reader, SharePoint, Visio
Email client: (Mac OS x) Mail, Microsoft Outlook
Operating Systems: Linux, Windows (XP, Vista, Windows 7), Mac OS .iOS, Android OS
Databases: Microsoft Access, SQL, DTMS
Web Authoring: Internet Explorer, Firefox, Safari, Google Chrome, Rockmelt.
Multimedia: QuickTime, Windows Media, Flash, iLife, Audacity, Skype, iChat, Flash Media, Lync
Languages: Java, HTML,CSS
Editors / IDE: Eclipse, Nedit.
WORK EXPERIENCE
Geek Squad Product Tester
GEEK SQUAD CITY 2014 - Present
Inspect, test, or measure materials, products, installations, or work for conformance to specifications.
Test performance of electrical, electronic, mechanical, or integrated systems or equipment.
Hands on experience with Android, Web OS, and iOS operating system.
Working with Windows 8, windows 7, Linux and Mac OS x.
Testing several refurbished hardware and software
Analyzing information and evaluating results to choose the best solution and solve problems.
Meeting goals and daily quotas for each task daily.
Formatting electronic devices to rid them of personal information.
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Supply quality control data necessary for regulatory submissions.
Investigate or report questionable test results.
Perform visual inspections of finished products.
Experienced in using DTMS database system .
Ability to work independently without supervision and spearhead projects
Quality Assurance Tester / Staging
T.E.S (For the ROGERS NHL app on Samsung Galaxy S5 and Galaxy Tab) 2014
Monitored bug resolution efforts and tracked successes
Working hands on with Andriod OS
Followed Test plans and procedures from lead
Ensured the ROGERS NHL app met functional requirements for both Galaxy tabs and phones.
Created and maintained database of known reoccurring defects and reported to the lead.
Identified and solved issues with program functions, output, online screen, or content
Ensured app was able to work online per device
Reviewed software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risk
Cofounder and Web Master for Tradishin.ca 2014
TRADISHIN
Design, build, or maintain web site, using authoring or scripting languages, content creation tools, management tools, and digital media.
Perform or direct web site updates.
Write, design, or edit web page content, or direct others producing content.
Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, or choose solutions.
Back up files from web sites to local directories for instant recovery in case of problems.
Identify problems uncovered by testing or customer feedback, and correct problems or refer problems to appropriate personnel for correction.
Evaluate code to ensure that it is valid, is properly structured, meets industry standards and is compatible with browsers, devices, or operating systems.
Maintain understanding of current web technologies or programming practices through continuing education, reading, or par
ticipation in professional conferences, workshops, or groups.
Analyze user needs to determine technical requirements.
Develop or validate test routines and schedules to ensure that test cases mimic external interfaces and address all browser and device types.
Computer Support Technician
SWIFT INTERNET SOLUTIONS 2008 – 2009
Installed and perform minor repairs to hardware, software, and peripheral equipment, following design or installation specifications
Network troubleshooting and fixing, worked with Microsoft based Computers
Carried out maintenance on printers and workstations
Answered students and staffs inquiries regarding computer software and hardware operation to resolve problems
Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support
Carried out retail and customer service tasks.
EDUCATION
York University, Toronto, Ontario
BA. (Information Technology) Completed (2014)
CERTIFICATIONS
NIIT Information Technology Certificate 2009
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