Executive Administrative Assistant

Daisy Chentes-Hernandez

**** ** ***** ******* ***** Lakes, FL 33014.786-***-**** EM: *******@*******.***

Summary

Highly motivated self-starter, knowledgeable, extremely organized/detailed-oriented, excellent communication and negotiation skills, proven management/leadership ability with over ten years of experienced proficient executive administrative skills and professional etiquette.

Professional Experience

12/2014-09/2015 FOH, INC. Miami, FL

Executive/Personal Assistant

Reported directly to the President & CEO, the Senior Executive and the V.P. of Operations

Coordinated all travel arrangements and itineraries for company-wide executives, both Domestic and International markets (this included but not limited to the purchase of airline tickets, preparing/obtaining proper visas, airport transfers, hotel accommodations, etc.)

Planned and organized all arrangements for Domestic and International (daily, weekly, monthly and annual) meetings, briefings, training seminars, and executive conference calls

Maintained client relationships and follow-up

Prepared expense reports (corporate and personal)

Managed all calendars/agendas

Maintained and managed personal vehicles (i.e. oil change, tire rotation, fill gas tanks, registration renewal, etc.)

Transported Executives' children (to/from school, sports activities/practices, doctor/dentist appointments, etc.)

Screened all calls, emails, and executive correspondence

Preserved the highest level of confidentiality

1/2013-Present Independent Contractor Miami, FL

Cosmetics Industry Luxury Brand Promotions, Sales& Consulting

9/2012-12/2012 Carnival Corporation & PLC Miami, FL

Admin Assistant (Global Port & Destination Development Group) – Contract Position

Reported directly to the Director of Strategic Planning and the Director of Port Operations

Coordinated all travel arrangements/logistics and itineraries; both Domestic and International markets

Maintained confidential client relationships and follow-up

Prepared expense reports

Managed high-volume executive calendars/agendas

Reserved and scheduled all Conference Room appointments

Screened all calls, emails, and executive correspondence

Preserved the highest level of confidentiality

Daisy Chentes-Hernandez

1/2012-7/2012 Systemax, North America Technology Group Miami, FL

Executive Administrative Assistant

Reported directly to the CEO, CIO, CMO, Executive V.P. of Finance, Executive V.P. of Marketing, Executive V.P. of Merchandising, Executive V.P. of Strategy, Executive V.P. of Retail, and the Executive V.P. of H.R.

Coordinated all travel arrangements and itineraries for company-wide executives for both Domestic and International markets

Planned and organized all arrangements for Domestic and International (daily, weekly, monthly and annual) meetings, briefings, training seminars, and executive conference calls

Maintained confidential client relationships and follow-up

Prepared executive expense reports

Managed high-volume calendars/agendas

Reserved and scheduled all Executive Conference Room appointments

Screened all calls, emails, and executive correspondence

Preserved the highest level of confidentiality

4/2006-12/2011 Seaboard Marine, LTD Miami, FL

Executive Administrative Assistant

Reported directly to the President & CEO, Executive V.P. of Operations, the Senior Executive V.P. of Finance, and the Public Relations Senior Executive V.P.

Coordinated all travel arrangements and itineraries for company-wide executives for both Domestic and International markets

Planned and organized all arrangements for Domestic and International (daily and annual) meetings, briefings, training seminars, and executive conference calls

Generated daily Vessel Line-Up reports, weekly Warehouse Activity reports, and bi-monthly Sailing Schedules

Comprised all Appropriations Requests for confidential company acquisitions, investments, and/or disposals

Maintained client relationships and follow-up

Prepared executives expense reports

Managed all executive calendars/agendas

Organized and maintained the Main Conference Room schedule/calendar

Screened all calls, emails, and executive correspondence

Preserved the highest level of confidentiality

6/2003-3/2006 Global Resource Partners, Inc. Miami, FL

Recruiting Specialist

Reported directly to the CEO and the CFO

Established initial contact with potential hiring corporations

Screened all prospective candidates

Conducted initial interviews for all potential candidates

Performed background searches, reference checks, and processed drug-test screenings

Cultivated and maintained excellent customer relations

Daisy Chentes-Hernandez

2/2002-6/2003 Global Resource Partners, Inc (cont'd) Miami, FL

Executive Administrative Assistant

Coordinated all travel arrangements and itineraries for CEO and CFO

Scheduled appointments and initial interviews for Recruiting Specialists

Prepared a weekly re-cap reports consisting of all screenings, interviews, and new hires

Conducted follow-up surveys with hiring corporations/firms regarding job performance of new-hires placed

Scheduled all corporate meetings

Managed executive calendars/agendas

Performed weekly bank deposits, purchased office supplies, reviewed/renewed company contracts

Screened/distributed all executive correspondence, email and telephone calls

Updated all files and electronic records

1993 -1996 La Prairie, Switzerland (Cosmetics) Miami, FL

Independent Consultant/ Promotional Specialist

Reported directly to the Regional Sales Manager

Participated in numerous high-profile spa/beauty events held across South Florida

Spearheaded various “Master-Class” events (where new products were introduced and application demonstrations and training were provided) held on-location for Coral Reef Estates, Florida Keys, Deering Estates Country Club, South Miami, and the Coral Gables Women’s Chamber of Commerce

Worked directly with the public providing detailed product knowledge and usage instruction

Conducted skin analysis and determined customized treatment regimens for clients

Directly contributed to overall sales volume increases

Achieved luxury brand awareness and market penetration through aggressive promoting

1991 - 1993 Faccia Bella! Promotional Models, Inc. Miami, FL

Owner-Partner/Florida-based Talent and Modeling Acquisitions Company (special events and luxury brand promotions)

Recruited all talent

Interviewed, hired/contracted, and managed a team of twenty-five employees/contractors for various local high-profile events consisting of, but not limited to; Miami Home Improvement Show, Miami Boat and Brokerage Show, and the Miami Auto Show, etc.

Coordinated promotional support for numerous luxury brand fragrance and cosmetic lines

Provided assistance with launches of new product lines for various luxury brands

1989-1991 The Golden Nugget Hotel and Casino Las Vegas, NV

Private Arrangements Supervisor (a prestigious and coveted appointment-only position)

Marketing / Sales

Directly reported to Mr. Steve Wynn (Hotel/Casino President and Owner)

Worked directly with clients

Established and maintained excellent client relationships

Managed clients hotel/casino activity

Compiled and tabulated client data

Directly responsible for client compensation

Arranged all clients special requests (i.e. catering, transportation, reservations for tours, restaurants, shows, and, surrounding area hotels’ special events such as championship fights, celebrity tennis and golf matches, even ‘Cinco de Mayo’ festivities, etc.)

Coordinated wedding receptions, family reunions, anniversaries

Daisy Chentes-Hernandez

1989-1991 The Golden Nugget Hotel and Casino (cont'd) Las Vegas, NV

Supervised daily operations of staff / department assistants

Front Desk / Reservations and Cashier

Directly reported to the front desk manager

Established and maintained excellent client relationships

Ensured all clients reservations, requests and/or needs were met

Managed and balanced a $100,000.00 daily cash drawer

1986–1989 Caesar’s Palace Hotel Casino/Caesar’s World Industries Las Vegas, NV

International Casino Host Middle East Division (Marketing and Sales)

Directly reported to the hotel and casino COO

Established and maintained excellent client relationships

Directly responsible for client quality and damage control

Assessed accurate and adequate client compensation (comp allowances)

Quantitatively analyzed generated reports to establish clients PA (playing average/ gambling rate)

Ensured clients pre/during/post requests were executed

Prepared all travel arrangements and itineraries

Evaluated and authorized clients Casino Credit Line, (Money Markers), Up to $10,000,000.00

Assistant Bell Captain / Concierge

Directly reported to the hotel General Manager and the Head Bell Captain

Monitored guest luggage

Assured proper distribution

Managed the dispatch of 35 bellmen

Assisted and coordinated group tour luggage distribution and pick-up

Prepared excursions and sight-seeing tours (i.e. the Grand Canyon ground tours with / without white water rafting, air-only tours, strictly fly-overs Red Rock Canyon, Disneyland, Lake Mead / Hoover Dam, Mount Charleston, Downtown, and the famous Las Vegas Strip)

1981 Miss Nevada Teen Las Vegas, NV

1980 - 1988 Socorro Casting & Entertainment Las Vegas, NV

“Vega$”-TV Show, starring Robert Urich; “Fever Pitch”-Movie, starring Ryan O’Neil;“Rocky IV”-Movie, starring Sylvester Stallone;“Starman”- Movie, starring Jeff Bridges; “Heat” Movie, starring Burt Reynolds;“Rain Man”-Movie, starring Tom Cruise; “Above the Law”-Movie, starring Steven Seagal

Casting Assistant/Consultant

Established initial contact with prospective talent

Screened and Conducted interviews

Performed background searches and reference checks

Assisted with new project acquisitions

Cultivated and maintained excellent relationships

Daisy Chentes-Hernandez

Education and Special Skills

1981-1983 University of Nevada, Las Vegas

Attended two years at the University and completed general requirements

Exceptional public relations / public speaking skills

Exemplary customer service skills

Proficient internet research skills

Excellent Microsoft Office skills (Word, Outlook, Excel & PowerPoint)

Extensive luxury brand training, demonstrating, and selling skills

Professional phone etiquette

Tri-lingual; English, Spanish, and some French

Contact this candidate