Customer Service Forklift Operator

Ejoyce Dixon

Tyler, TX *****

**********@*****.*** - 903-***-****

When it comes to being passionate, dedicated, and dependable like my previous employers would agree I am best fit for those quality's. I'm an undergrad student working on my criminal justice degree. The year of 2017 I hope to complete my schooling for my associated degree in the criminal justice field. Authorized to work in the US for any employer

WORK EXPERIENCE

Provider

Girling Health Care Inc - Tyler, TX - September 2015 to Present Responsibilities

•Conducted upkeep on housekeeping.

•provided interpersonal customer service with patient.

•Preformed bills, grocery shopping, and the essential of the patient needs. Accomplishments

The ability to make the patient happy, or smile is always the number one goal. Customer Pick Up Specialist

Nebraska Furniture Mart - The Colony, TX - November 2014 to September 2015

• Greeted customers promptly and professionally to best serve our customers.

• Confirmed that customer receives correct items on purchase online, or in store.

• Completed appropriately 10-20 calls within an hour to resolving customer complaints.

• Handled even exchange orders, different coding for products, and damage products.

• Attended required safety courses specific training on NFM Monthly goals, rules, and improvement on how the company can meet goals.

• Identify report, and take positive steps to correct, any safety/security, deficiency affecting NFM staff. Warehouse Worker

R.G Staffing - Lewisville, TX - December 2013 to June 2014

• Established over 300 scanned products into location before shift ended.

• Used proper safety measures to maintain a safe, and productive environment processing products into POS system.

• Trained new employee's on accurate scanning, how to receive product into inventory, locate, and place products into correct area. Provided information on daily task, company policy, and met goals. Customer Service Associate/Cashier

home depot - Tyler, TX - July 2013 to December 2013

•Provided fast, friendly customer service to best serve customer's on home improvement plans. Helped different departments meet met goals by end of shift such as lumber, gardening, hardware.

•Assisted customers by loading products in their vehicles, and maintained a clean store entrance. Attendant Care Provider

at home health care - Tyler, TX - July 2011 to December 2012

•Conducted upkeep on housekeeping.

•provided interpersonal customer service with patient.

•Preformed bills, grocery shopping, and the essential of the patient needs. Team Lead/Forklift Operator

goodwill industries - Tyler, TX - September 2006 to March 2011

•Assisted in the process of schedule's making for employee, and administered leadership role when supervisor was absent. Processing payments, in taking calls, taking messages to relay to my supervisor, and supervision over employee's duties to make sure done correctly.

•Learned company products, procedure, and had the ability to provide information on company polices when needed for customers service.

•Operated Fork Truck when needed to assist loading/unloading products from delivery trucks.

•Operated/ maintain hard work ethics in any outside weather condition. EDUCATION

undergrad in Criminal Justice

Tcc - Fort Worth, TX

2015 to 2019

High school or equivalent in basic

John Tyler High School - Tyler, TX

2002 to 2006

SKILLS

Forklift Operator (4 years), Customer Service Skills (2 years), Scheduling (2 years), Microsoft Word (10+ years), Microsoft Powerpoint (Less than 1 year), Warehouse (4 years), Leadership Skills (2 years) AWARDS

Employee of the month

June 2013

Home Depot give me employee of the month 3 times in a row during the six months I was there. Employee

October 2006

Employee of the month 2 times my first year at Good Will.

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