Customer Service Data Entry
Resume:
Stacia *** Bergeron Loop
Carencro LA *****
Cell: 337-***-****
*********@*****.***
Objective
To build a career that offers challenge and growth with opportunities to enrich my knowledge and skills while contributing my best to the organization I work for.
Experience
Professional Outsource Services
August 2009 – Present Office Assistant Lafayette, LA
Receptionist
Filing
Order supplies for office
Monthly reports for accounting
Town Hall Events for Clifton
Pulling time for employees for payroll
Figure out time for payroll
Answer phones
Spreadsheets for man hours for monthly reports
Run reports for billing
Open mail and match statements with invoices
Paying Bills
Reconcile bank statements
Accounts Payable
Accounts Receivable
Southwest A/C
November 2007 - August 2008
Bookkeeper
Carencro, LA
Invoice Jobs
Post Payments
Accounts Receivable
Accounts Payable
Schedule Appointments for customers
Dispatch service calls to installers
Receptionist
Filing
Warranty Claims
Take care of permit applications for different parishes
Schedule installs
Dispatching service calls to installers
Taking service calls from customers
Data entry of customer information from dealers and customers
Inventory Recording (checking inventory and checking out inventory)
Cingular Wireless
September 2003 - November 2007
Customer Service Representative-Key Accounts
Lafayette, LA
Helping businesses with their cellular accounts
Activate and Disconnect cellular phones
Place orders for cellular phones
Work with corporate accounts
Single Point of Contact
SBC/BellSouth/American Red Cross Team
Monthly Reports for Charges/Billing
Process Orders for SBC/American Red Cross
Southwest A/C and Sheet Metal
January 2001 - September 2003
Receptionist
Lafayette, LA
Receptionist
Filing
Warranty Claims
Take care of permit applications for different parishes
Schedule installs
Dispatching service calls to installers
Taking service calls from customers
Data entry of customer information from dealers and customers
Some Accts Payable/Accts Receivable
Some Bookkeeping
Inventory Recording (checking inventory and checking out inventory)
Lafayette Bureau of Credit Control
July 1999 - September 2000
Collector
Lafayette, LA
Skip Tracing
Collecting Past Due Accounts
Working Credit Bureaus
Accounts form $1.99 and up
Republic Finance
February 1998 - March 1999
Customer Service Representative
Lafayette, LA
Skip Tracing
Filing
Collection
Customer credit checks
Gave ratings on accounts
Data entry for customer loans
Receptionist
End of month reports
Transfer car titles with the Department of Motor Vehicles
Receive payments on customer accounts
Break down folders
Purchase dealer contracts
Maintain and order supplies
Michael’s Arts and Crafts
November 1995 - February 1998
Assistant Bookkeeper/ Cashier
Lafayette, LA
Daily reports
Shipping and Handling
Payroll
Accounts Receiving/Accounts Payable
Cashier/Stocker
Education
Louisiana Regional College-Lafayette Campus
Other
Lafayette, LA
Courses Taken
Accounting I & II
Business Math
Business English
Computer Literacy
10-Key touch
Behavioral Science-Human Relations
Payroll Accounting
Clubs
Phi Beta Lambda-Division of Future Business Leaders of America
Northside High School
May 1995
Lafayette, LA
Clubs
Future Business Leaders of America
Future Teachers of America
Year Book
Computer Science
Skills
General Office Duties
daily correspondence
10-key
phone etiquette
some bookkeeping
Software
Windows 98
Word Perfect
Access
Quick Books Pro
Outlook Express
Microsoft Word
Microsoft Excel
Internet
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