Management Data

Name: MANZOOR AHMED

Mailing Address: **** ANAQUITAS CREEK CT. RICHMOND, TX 77407

Tel: 281-***-**** / 832-***-****

Email: *********@*****.***

Energetic and passionate IT professional with decades of extensive, cross domain experience. A proven history of accomplishments in delivering timely, innovative, cutting-edge and stable industrial grade solutions to a variety of problems and situations in IT, data/telecom, and embedded systems.

Education and Training:

•MIT, Cambridge, Advances in Imaging: Emerging Devices and Visual Mining.

•MIT, Cambridge, Parallel & Distributed Multiprocessing Technology & Dynamic Data Flow.

•2600Hz, CA Building Scalable, Distributed, Cloud-based Open Source, VoIP Platform.

•Computer Simulation of Marketing Strategy, Ecole Superieure de Commerce de Paris

•Mathematical Programming & Simulation, Institute of Business Administration, Dhaka Univ.

•ISO 9000, implementation, audit and certification.

•Workshop on Team Building and Team Playing, Comverse Management Training.

•Network Management Workshop, IEEE Communications Society.

•Software Project Management Workshop, IEEE.

•University of Dhaka, BD - BSc.

Technical Skill Summary:

•Extensive experience in developing full stack, full cycle, N-tiered systems with SQL and No-SQL backend, mobile / web apps, websites, middleware and software as a service, from feasibility, specification, design, coding, testing, to documentation and deployment.

•Developed embedded systems, IoT devices and sensor network gateways using cooperative and preemptive multithreaded / multitasking OS / RTOS using GNU and proprietary tool chains.

•Develop stand alone and N Tier GUI applications, Windows Services, DLLs, automation tools using VB6, VB.NET, C/C++, C#, PowerShell scripts and Microsoft .Net framework.

•Built IoT devices and embedded remote sensor hubs connecting with Google and Azure Cloud services using messaging protocols like AMQP, MQTT and, XMP over BLE & Wi-Fi

•Skilled in writing automation tools and scripts to support development productivity.

•Develop web apps and websites using HTML5, ASP, Node.JS, PHP and AngularJS.

•Develop in C and assembly SDKs, API, DLLs, TSRs, port redirectors and filter drivers.

•Integrate 3rd party, open source technologies such as XML, JSON data sources, Messaging protocols XMPP, MQTT, AMQP and RabbitMQ, Pub/Sub broker / queue and creating consuming REST API.

•Profiling, low-level Debugging and testing skills using GNU and Visual Studio debugger.

•Develop wide range of applications, from accounting systems to instrumentation, control, telecommunications, data communication, wireless, environmental and life sciences.

•Build Linux / Windows server hardware from motherboard, CPU and cooling system to configuring RAID drives, Network, Graphics & GPU board setup and OS installation.

•Embedded system design, including working with 6051, x86, ARM microprocessor and microcontrollers using GNU tool chains, and in the use of circuit level test tools such as oscilloscopes, logic analyzers, signal generators, spectrum analyzers, multi-meters etc.

•Team player with excellent interpersonal, analytical, presentation skills and highly scalable in managing multiple assignments at a time.

Coded Applications and Enterprise Solutions in several programming languages including:

•C/C++, C#, BASIC / VB (with OOP), Lisp, Prolog.

•Assembly language for 8051, 6809, 68k, ARM and Intel / AMD x86 32 / 64 bit systems.

•Javascript, Python, PHP, Perl, ASP, ColdFusion, SQL, NoSQL, .NET, RAD & CASE tools.

Integrated, Tested, and designed Data - Telecommunication Networking systems using:

•TCP/IP application layer protocol and services (ARP, DNS, DHCP, BOOTP, HTTP, SMTP, FTP, MQTT, TELNET, POP3, IMAP, SNMP agent and trap with standard/proprietary MIBs)

•ATM switches, Voice over Frame Relay (VoFR), T1 and Fractional T1 routers, CSU / DSU, base-band / ISDN modems, time division / statistical multiplexers and protocol converters.

•TelecomVoIP protocols ( SIP, H323 ) and MPLS, TDMA, CDMA, GSM, LTE networks.

•SWIFT and X.25 protocol and links for electronic banking data exchange.

Software Development experience includes:

•Desktop GUI / Enterprise stand-alone / client-server application integrating with MS SQL / MySQL, SQLite, Access database backend, No-SQL, Big-Data and Cloud data sources.

•APIs, Device Drivers, TSRs, COM, ActiveX, DLL, DDE client / server and class wrappe

•Web Portals, Interfaces and ecommerce websites using HTML, XML, CGI, DHTML, JavaScript, HTML5, ASP,.NET, PHP, ColdFusion and other server side markup languages.

•Computer Telephony Integration (CTI) platforms including Soft Switch, PBX, IVR, ACD, VoIP (SIP, H323), Auto-attendant, Unified Messaging, Call Accounting and Billing systems.

•Embedded, web enabled device server for rack and equipment closet monitoring.

•Maintenance Management client server application with MySQL backend and integrated web portal for ticketing, tracking support request, scheduling work orders, and job assignments to field technicians. Application also included real time job status dashboard.

•Voice / data communication, conversion and monitoring applications.

•Embedded systems in Windows CE with .NET Compact Framework, Linux, DOS & RTOS.

•Embedded, GPIO, Active Directory/LDAP, SNMP and Sensor Array using RTOS / Linux.

•Writing Requirement, User documents, RFP, RFQ, RFI and Scope of work documents.

•Accounting system including GL / AP / AR modules for Windows environment and IBM midrange S/36 and AS/400 midrange environment using PDM, SEU, DFU and S/36 Basic.

•Microsoft Projects for resource scheduling and subcontractor project management.

•Developing, deploying applications/services on private / public Cloud ( EC2, Google, Azure )

Hardware installation, maintenance and support capabilities include;

•Building high-end multi-processor Windows, Linux, MAC servers, including installation, repair and replacement of internal and external components motherboards, processors, memory, network interfaces, multimedia cards, modems, hard drives, floppy drives, CD/DVD, SCSI, RAID drives.

•Planning, ordering, supervising all support and maintenance work on systems starting from midrange systems (IBM, NT, UNIX) to servers, desktop and embedded devices and PBXs.

•Configuring Windows Server 2012, as Storage Server, Domain Controller including Active Directory Domain Services, group policy, LDAP, Kerberos/NTLM authentication

•Plan and setup of LAN, WAN, VPN, router and gateways including cable layout, network security, Disaster recovery and Continuity, need assessment and RFQ / RFP generation.

•Configuring, installing IBM S/36, AS/400 system SNA / SDLC controllers and 5250 devices.

AUG. 2008 - FEB, 2016 Landmark Industries. IT Director

•Managed IT infrastructure including building and configuring Windows Server 2008 / 2012, managed routers, switches, gateways, firewalls, UPS es, NAS devices and other IT assets.

•Developed applications for productivity, network monitoring, data capture and conversion.

•Built an N-tiered maintenance management, ticketing and work scheduling system with a SQL backend, status dashboard and a web portal for client access, ticketing & monitoring.

•Developed Price-book, a client server based, retail price management system including the store backend application to access SQL data and convert to XML for POS consumption.

•Maintained, upgraded and converted critical legacy applications and systems.

•Planned and managed disaster recovery, business continuity and backup strategies.

JUN 2002 - OCT 2005 Tele-Data Soft Inc. Development Consultant and Software developer

•HIPAA compliant Home Health Care Management, Billing and Document Management applications including logging of health-care provider visits via an IVR into MySQL database.

•CTI / IVR based Time-Clock application with daily attendance report, timesheet and payroll.

•WYSIWYG Web page designer with built in HTML,CSS and Image editor.

•Wireless enabled, web interfaced embedded sensor hub for monitoring vitals signs, including pulse / O2 meter, blood pressure, lungs throughput and weight for use in postoperative patient care.

•Embedded Environment Monitoring Server using implementing a sensor hub supporting RS-232C/485/422, SPI, I2C, GPIO, Ethernet, RIP, NAT, RDP and SIP protocol.

•Embedded Web Enabled device for out of band monitoring and rebooting / restarting of remote device, server and application including functions such as heartbeat monitoring.

•Developed SDK, API, DLL, ActiveX, COM TSR, port redirector and Windows filter drivers.

•USB server and clients including USB to TTL/Serial/Parallel converter and USB HID driver.

•Embedded system interface hardware modules for GPS, I2C, SPI, RS-232/244/485, USB, GPIO and other synchronous / asynchronous and high-speed serial links.

2000 Mar to Aug 2001: Comverse Network Systems, R&D. Lead Technical Architect

•Architected carrier-grade (Class 4/5) switching, unified messaging, billing VoIP gateway and VoiceXML server platform and other intelligent network (IN) sub systems.

•Worked with marketing to transform client requirements and conceptual models into plans, processes and solutions, from providing hardware, software and integration specification, to pilot implementations for telephone companies’ customers.

•Architected the protocol layers for integrating interlinking sub-systems including Speech Recognition, SS7 (ISUP), Soft Switch, SMS, WAP, Location Based Service for Mobile Users, Text to Speech ( TTS ) converter and CDR / Billing server and its C callable SQL stored program wrapper APIs.

•Provided design decision, requirement analysis and scoping of various communication protocol layers and API's necessary to integrate different subsystem and modules.

•Designed Gateway and Proxy Servers to integrate Voice Portals with WAP, SMS modules

1996 to 1999: Beximco Group. Executive Director

•Managing the day to day operation and maintenance of group’s total LAN/WAN, Windows NT4 Servers, Windows XP, IBM 5250 workstations, and PABX network infrastructures.

•Led the steering committee of IT managers to strategize and implement enterprise wide IP addressing and domain naming standard and PBX extension numbering scheme.

•Developed group’s Disaster Management, Recovery and Business Continuity Plan that included widely distributed departmental and cross country installations of Frame Relay, VSAT connected networks, IBM mini AS/400 and MITEL PBX installations.

•Directed the design and implementation of Group’s various Web sites. Set up Group’s first in-house NT 4 / 2000 Windows Servers, including configuring the DNS, proxies, remote access dial-in services (RAS), DHCP, various routers and NAT gateways and firewalls.

•Conceived, developed a range of communication and telephony products that attracted media attention at various international tradeshows. Trained and supervised testers, field engineers and other technical / non-technical staff. Managed the product’s total life cycle.

•Supervised installation of VSAT links, IP over Frame Relay Link deployment, point to point microwave and DSL link setup and network of Mitel SX2000 redundant processor PBXs.

Additional Details:

•Citizen of United States of America

•Willing to Relocate / Travel

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