Customer Service Administrative Assistant
Resume:
Karen Harper
**** *. **** ** *. Wichita, KS *****
**********@*****.***
Objective
To obtain a challenging position and increase my knowledge within a company that demands high standards and encourages growth and motivation. I have a positive attitude with a strong work ethic. I am very dependable and would be a great addition to any team. I am looking for a new & exciting challenge. Professional Experience
Textron Aviation Wichita, Kansas (27 years)
Formally Raytheon Aircraft Company, Hawker Beechcraft Corporation & Beechcraft Corporation Executive Administrative Assistant – May 2014 thru March 2016
Provide support to Senior Vice President of Special Mission Aircraft and a team of 85+ direct and contract employees.
Assist in many company confidential programs
Issue check requests in “Ariba” system for contract requirements up to $2.5 million dollars
Paid Technical Service Providers via “Ariba” (check request payment system)
Book and coordinate travel arrangements for the entire team which included airfare, hotel & car rental. Work & submit expense reports
Responsible for ordering supplies, employee assets (computer, phone, etc) and/or software required
Official Notary Public
Schedule meetings and maintain calendars for multiple Vice Presidents, and maintain multi-line phone system
Greet all visitors to facility / Customer Service
Ran Denied Parties Screening on all visitors (required for badging and shipping tickets)
Create shipping tickets for international shipments & ship packages daily (both domestic & international).
Submit maintenance tickets for facility
Complete labor transfers and ran labor reports
Maintain department organizational and facility seating chart
Safety & Evacuation Coordinator for facility
Sr. Administrative Assistant/Executive Assistant – Engineering August 2008 thru May 2014
Support Vice Presidents of Special Mission Aircraft, multiple directors and a team of 75+ employees.
(October 2010 to Present
Support Chief Engineer for Hawker Beechcraft Company and a team of 150+ employees.
(July 2008 thru October 2010
Assist in many company confidential programs
Emergency Evacuation Coordinator
Designated Export Control Coordinator
FMO (Functional Manager/Owners)
Submit maintenance tickets for facility
Assigned Safety Representative
SWEAP Administrator – Processed and submitted documents to the government website.
General administrative skills: typing, phone messaging, calendar organization, timekeeping, supply ordering, travel bookings and expense reports, network gatekeeper for computer drives, organization charts, process move orders & asset ordering for incoming employees to the department or company, ship packages both domestic and internationally
Professional Experience (Continued)
Technical Assistant for Engineering – August 2007 thru August 2008
Assist and support engineers, create and status spreadsheets, pivot tables to compile data, and helped route to release 2-D Catia drawings
Run daily status meetings and provide minutes and action items to team Security ID Section – August 2007 thru Sept 1997
Badge all employees and non-employee personnel to facility
Provide entrance control and ran denied parties screening on all visitors to the facility
Verifiy citizenship on all employees and non-employees
Issue and control badge swipe access around campus / maintain all reserved parking
Coordinate with export control on immigration guidelines and assure proper documentation Site Security Officer – September 1997 thru April 1990
Patrol campus for security violations and fire or safety hazards
Secure buildings on campus
Act as dispatcher, take incoming calls, and dispatch officers to alarms and emergency situations Utility Worker – April 1990 thru April 1989
Prepare sheet-metal parts for cleaning and treatment
Mask aircraft and scrub parts in preparation for cleaning and painting S&S Painting Inc.
Bookkeeper – Sept 2013 to Present
Create job invoices, pay bills, pay employees and subcontractors as well as keep accounts balanced using Quickbooks/Intuit
Provide and keep general liability insurance documentation up to date and provide to builders
Run backups on all data and submit data to accountant for quarterly reports and tax purposes Computer Skills
Microsoft Office: Access, Excel, Outlook, PowerPoint, Project, SharePoint and Word Database Management software: Ariba, PeopleSoft and SAP Bookkeeping software: Quickbooks/Intuit
Others: Adobe PRO and Vizio
Strengths
Customer Service Positive attitude Team player Energetic Excellent interpersonal skills Quick learner Dedicated Trustworthy Dependable Multi-tasking Education and Certification
Circle High School Graduate – 1987 Kansas Notary Public since July 2009
Contact this candidate