Sales Customer Service
Resume:
Tony Rodriguez
Kentwood, MI 49508
********@*****.***
Professional Summary
- Possessing exceptional leadership skills, provide superior customer service and problem solving
- Posses very good communication and interpersonal skills
- Excellent track record of achievement in building and retaining customer relationships
- Efficient working with a CRM and the daily task needed to maintain a great customer experience
- Able to achieve higher responsible positions to generate a higher revenue for the organization Work Experience
Harvey Lexus (February 2016 - present)
New/ Used car sales
Keller Ford (January 2016 - February 2016)
New/ Used car sales
Grand GMC Lowell, MI (August 2014 - December 2015) Car sales, Finance, bought inventory.
Fox Motors LLC (April 2008 - August 2014)
Sales
Responsible for highlighting features, gathering information, inspecting automobiles, comparing and contrasting competitive models and demonstrates vehicle operations. Building rapport, following the 10 step process, negotiating price with management staff, daily and monthly goal setting, being able to be part of a team with fellow sales people and different departments to ensure customers are taken care of.
Motor Mall of Grand Rapids (May 2004 - March 2008)
Sales Manager, Finance Manager, Sales
I learned a whole lot about finding the right vehicle for the right person. Learning the importance of "stips" and making sure it is funded was important.
Ryans's Family Steakhouse (1996 - 2004)
General Manager
Highly-experienced and participative Restaurant Management professional. I was involved in all aspects of the operation. Building and budgeting profit and loss statements to being held ultimately responsible for sales, food cost, labor and crew retention. Building the right management team led to us being a management training store with numerous recognition from our corporate office.
Education
BS in Hospitality & Tourism Management (1994)
Texas A&M
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