THOMAS L. STOUT
*** ******* ***** ********, ** **475 Phone: 859-***-****
Mobile: 859-***-****
E-mail: **********@***.***
QUALIFICATIONS
A proven sales and marketing professional, with a successful track record encompassing:
Managed a national direct sales force
Bottom line oriented, full P&L responsibility and accountability
Developed and implemented marketing programs
Managed launch of new product lines
Record of achievement building customer base
Long range strategic planning and problem solving
Team builder and coach
Communication/ presentation skills
Sales forecasting, planning, and evaluation
Computer proficiency with standard business software, Internet operation
ACHIEVEMENTS
Hired as a Branch Manager to oversee the daily and yearly operations of the world’s oldest and largest pest and termite control company in the United States. Responsibilities included all sales and service of not only the existing customer base but new customers as well. Results: Increased sales and profits at 3 different offices over an 8 year period.
Hired as a national sales manager in a newly created position for the world’s largest manufacturer of high security electronic safe locks, with responsibility for a national sales team, 4 independent sales agencies and the customer service department. Results: Established regional sales territories throughout the U.S., realigned the customer base, reorganized the customer service department and posted three consecutive years of record sales.
As national sales director, was hired to rebuild and reorganize the sales and marketing efforts; prepare and maintain sales plans and forecasts; develop new marketing strategies. Results: In a 15 month period increased sales staff from 1 to 5 people; hired a marketing consultant and implemented national image campaign; met corporate sales plan of $5.1 million.
As national sales manager, took responsibility for improving return on investment and profitability in the national warehouse distributor division; implemented plans to control sales expenses and worked with the marketing and purchasing departments to lower packaging costs; motivated staff to achieve increased sales plan goals. Results: In a 4-year period, increased profitability by over 1000% to $3.2 million; improved ROI by 12%.
Called on a prospective major national account for over a year; dealt with customer’s concerns about securing a reliable supply chain in an explosive growth situation. Results: Secured corporate-wide 3-year private label contract worth $15 million.
As a private label sales manager, worked to restore a recently lost national sales account; presented new marketing program to product committee, demonstrated supply chain reliability. Results: Recovered account within one year.
THOMAS L. STOUT Page 2
EXPERIENCE 7/2015 - Present
INDEPENDENT SALES CONTRACTOR
Mitchell 1 Corporation
Hired as an Independent Sales Consultant to promote and sell automotive repair software.
This not only included the automotive and light duty truck market but also the heavy
Duty Class 4 to 8 vehicles markets as well. Customers and prospects included new and used
car dealerships, automotive and truck repair facilities, municipal governments, vocational
schools and others. Met monthly sales targets 6 out of 8 months.
BRANCH MANAGER 8/2006 – 5/2015
Terminix, International
Managed 3 different offices over a period of 8 years, ranging in size from 14 to 28 employees. Revenue range of $4 million to $16 million respectively and profits of $2 million to $7 million. Realigned customer service and delivery which improved efficiencies over almost 15% while improving customer NPS rankings by 13% in a 18 month period.
NATIONAL SALES MANAGER 5/2002-6/2006
Kaba Mas Corporation, Lexington, KY
Managed a team of 4 sales managers, 1 customer service manager and 3 customer service agents to sell high security electronic safe locks in North America to such customers as the U.S. Department of Defense, Diebold, Inc., NCR, Inc, Lockmasters, Clark Security Products, etc. Instrumental in launching 4 new electronic safe locking systems to the marketplace and achieving a sales growth of 20%.
NATIONAL SALES DIRECTOR 7/1998-3/2001
MacMillan Reference USA, Chek Chart Publications, Sunnyvale, California
Managed a team of 5 sales personnel and 1 marketing consultant to sell syndicated and private label specification publications and electronic database information to the largest automotive aftermarket companies in the U.S. and Canada (i.e.: Toyota, General Motors, Ford, Pennzoil-Quaker State, Goodyear, Firestone, Valvoline, etc.). Developed and implemented a sales planning and forecasting structure. Organized and achieved a new marketing and image campaign.
NATIONAL SALES MANAGER – Warehouse Distributor Division 3/1983-5/1998
The Valvoline Company, Lexington, Kentucky
Managed a team of 6 sales representatives and support staff conducting sales of branded and private label automotive lubricants and chemicals to the largest automotive parts groups in the U.S. and Canada (i.e.: CARQUEST, Big A, Auto Value, etc.). Increased sales from $22 to $62 million. Responsible for sales forecasting and planning, P&L accountability, and marketing program development.
MANAGER, PRIVATE LABEL SALES
The Valvoline Company, Lexington, Kentucky
Responsible for the largest private label motor oil and automotive chemical sales and marketing program in the U.S., including project start-ups, label and carton development, logistics, and customer relations issues. Developed major new accounts including Toyota NA, Textron Industries, Chrysler, Mercury Marine, K-Mart, Pep Boys, Advance Auto Parts, Northern Automotive, Trak Auto, etc. Increased national sales from $20 to $60 million; improved profit margin from $200,000 to $5 million. Developed a corporate-wide policy and procedures manual for private label sales.
MARKETING ANALYST
The Valvoline Company, Lexington, Kentucky
Managed national marketing and sales program for Valvoline’s largest customer, NAPA
Auto Parts; responsible for new product budgeting and implementation; customized software program to be utilized in costing, pricing, and financial analysis.
PURCHASING AGENT
Ball Memorial Hospital, Muncie, Indiana
Member of purchasing team for a 650-bed regional medical center, responsible for maintaining an inventory of over 4,500 pharmaceutical and patient care medical items from over 125 suppliers. Assisted with annual budget development. A full-time student position.
EDUCATION
B. S. in Business Administration with a concentration in Finance, Ball State University, Muncie, Indiana
Morris-Spier “Managing for Excellence” course, Lexington, Kentucky
American Management Association, Chicago, Illinois:
“Private Label Sales in a Branded Marketplace,”
“Managers’ Negotiative Selling Skills,”
“Finance and Accounting for the Non-Financial Manager,”
Professional Selling Skills (levels I, II, and III), Lexington, Kentucky