Customer Service Loan Processor

Martin E. Quinn

Chicago, IL.

***********@*********.***

(773) 410- 4255

Summary of Qualifications

An experienced Credit Collections Professional with experience in collecting data, submitting customer documentation and meeting required submission deadlines for legal processing reporting.

Professional Experience

Credit Analysis

Skillfully analyzed customer accounts, analyzed financial reports, examined appraisals, and reviewed legal documentation to facilitate appropriate action on behalf of client

•Analyzed customer’s financial status and credit to determine feasibility for loan approval. Proficient in knowledge and implementation of all loan program guidelines

Collections

Proficient customer service and telephonic skills for resolving delinquent student loans

Key negotiator to provide options and benefits to consumers

Proven skip tracer to obtain current location information and telephone numbers for reaching consumers

Direct cold calling expertise

Presented a monthly report to the loan committee and management with explanation of actions on non–performing assets

Built and grew client relations and demonstrated revenue generating results in managing consumer crisis/dispute resolution planning

Martin E. Quinn

Chicago, IL.

***********@*********.***

(773) 410- 4255

Employment Summary:

Collections Representative, Enterprise Recovery Systems, 10/2011- 1/25/2016

Loan Processor, Wintrust Mortgage Corporation, Chicago, IL, 2005- 2010

Loan Processor, GSF Financial Mortgages, Schaumburg, IL, 2003 – 2005

Credit Loan Processor, First American Bank, 1998 – 2003

Mortgage Representative, Old Kent Bank, Elmhurst, IL, 1989 - 1998

Technology Summary:

Proficient use of MS Office Suite, Outlook, Loan and Credit applications, Registered Notary Public

Sports Officiating Interests:

IHSA Girls Softball Umpire

IHSA Basketball Official

Contact this candidate