Assistant Medical,CNA

Heather Adams

Certified Nursing Assistant,Medical Receptionist also housekeeping

experience..eager,outgoing,fast learner,detail oriented

Johnson City, TN

************@*****.*** - 423-***-**** 423-***-**** or 741-4238

I have been CNA certified since 1998.I have experience working with elderly,adolescents,children&infant/

toddlers. Also experience with mentally&physically challenged individuals.I take great pride in my job&the

care I provide to my clients.I treat,respect&care for them the way I would want my own family cared for or

even myself. I am a dedicated,trustworthy,loyal hard worker.I also have 6+yrs medical receptionist exp & 4yrs

housekeeping exp where I had my own private cleaning business which I can provide excellent references

for each job.

Authorized to work in the US for any employer

WORK EXPERIENCE

Private Caregiver/ CNA

private pay 612 Matson Rd - Jonesborough, TN - January 2012 to August 2015

Responsibilities

Cared for individual with several medical conditions including below the knee amputee&assisted with activities

of daily living in their home. I performed transfers(with&without hoyer lift),meal prep,bathing/grooming,assisted

to appts,assisted with physical therapy exercises,monitored vital signs&blood sugar,maintained proper

documentation on pt,housework, errands as needed&provided companionship.

Accomplishments

I was able to help the individual remain in her own home where she was comfortable&at peace during her last

couple of years. It brought great joy knowing I was able to give her that satisfaction.

Skills Used

I performed my trained skills as a certified nursing assistant. I have been certified since 1998.

CNA/Caregiver

ProCare Home Health - Johnson City, TN - May 2013 to November 2013

Responsibilities

I cared for individuals in their homes including elderly&children. I provided assistance

with ADL's,transfers&walking,meal prep,monitored vitals,performed housework&ran errands as

needed,maintained proper documentation &provided companionship.

Accomplishments

Helped the individual be able to remain in their own home while getting the care&assistance they needed.

Skills Used

I used the skills of a trained &certified nurses assistant including monitoring vitals,assistance with

transfers,walking&positioning, companionship &proper documentation.

Housekeeper

self employed Dustbunnies Cleaning - Erwin, TN - March 2008 to November 2011

Responsibilities

I cleaned,sanitized & organized residential homes.

Accomplishments

Provided the satisfaction of coming home to a clean&sanitized home so the individuals could attend to their

family or other matters without having to worry about housework.

Skills Used

Excellent cleaning&organizational skills&time management.

Receptionist

Appalachian Orthopaedics - Johnson City, TN - November 2006 to December 2007

Responsibilities

Maintained &entered patient data&insurance information,collected copays&payments,scheduling of

appointments,maintained charts&prepared them for upcoming appointments.Also cross trained&assisted with

switchboard.

Accomplishments

Provided fast,friendly&efficient assistance to patients as in getting them through the check-in process,helping

with insurance matters&scheduling upcoming appointments.

Skills Used

I provided fast,friendly&efficient patient data entry&assistance.

Receptionist/Secretary

Medical Care Clinic - January 2004 to August 2006

Responsibilities

Basic secretarial duties,scheduling of follow up appointments,diagnostic tests&precerts,insurance

verification,answered multi-line phone,collected copays&payments,maintained charts,balanced log sheets for

the day&prepared daily deposits, assisted with triage of patients as needed.

Accomplishments

Provided fast,friendly&efficient assistance to patients.

Skills Used

Used basic secretarial duties,worked well in fast paced&multitasking environment,used good filing

&organizational skills,handled confidential information&followed HIPPA guidelines.

EDUCATION

David Crockett High School - Jonesborough, TN

1993 to 1995

Happy Valley High School - Elizabethton, TN

1991 to 1993

SKILLS

2yrs medical terminology, fast learner,work well with little to no supervision, experience with Insurance

verification, retaining referrals&precerts,scheduling diagnostic test,etc. I have worked with many Medical

computer programs.. Athena,Med link just to name a couple. At JC Eye Clinic I was in charge of handling all

workers compensation claims (10+ years)

CERTIFICATIONS

Certified Nursing Assistant

March 1998 to Present

CNA certification does not expire as long as I notify the TN Nursing Registry of hours worked in a qualifying

place of employment every 2 years.

ADDITIONAL INFORMATION

I also use to volunteer with Unicoi Volunteer Fire Dept with the ladies auxillary unit for 6 years.

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