Insurance Administrative Assistant
Resume:
Rosiland Stone
***** ********** ****, ***** ***** IL 60429
Cell: 708-***-****
**************@*****.***
Professional Summary
Self motivated professional with over 12 years medical experience looking to support the growth and profitability of an organization that provides challenges, encourages advancement and rewards achievement with the opportunity to utilize my experience in medical billing.
Skill Highlights
Medical Manager, Epic Fusion, Ecare, Anzio, Cerner, Instamed, Impower, Availity Passport, Mychart, and Primes
Work Experience
NORTHWESTERN MEDICINE, CHICAGO, IL September 2014 to Current
FINANCIAL ASSESSOR SBO PATIENT ACCOUNTING-SELF PAY
Initiate financial options available to patients; pay at time of service discounts, payment plans, and/or financial assistance.
Post patient payments; apply adjustments and copayments; rebill insurance when necessary by correcting diagnosis or procedure codes when appropriate.
Identify patterns and billing problems causing inappropriate patient due balances.
Answer telephone inquiries made by external and internal customers.
NORTHWESTERN MEMORIAL PHYSICANS GROUP, CHICAGO, IL September 2011 to September 2014
REGISTRATION/BILLING CLERK
Answer phones in a courteous and professional manner from patients seeking billing and insurance inquiries; note information in billing system and refer account to appropriate person to resolve if necessary.
Enter demographic and insurance information into practice management system, timely and accurately.
Processed patient and insurance refunds.
Worked claim edit reports from clearing house.
Contacted BlueCrossBlueShield of Illinois and United Health Care to confirm patient payments
CHARGE CAPTURE/BILLING COORDINATOR May 2008 to September 2011
Enter charges, payments into practice management system.
Review hcfa form batches from sites; verify that batches are complete and balanced. Ensure that insurance is attached. Resolve missing documentation or out of balance batches.
Verified and corrected diagnosis codes and procedure codes using current ICD-9-CM AND HCPS books.
INSURANCE ENTRY COORDINATOR August 2005 to May 2008
Confirm coverage and eligibility status using a variety of insurance programs or by contacting insurance companies.
Processed missing labs.
Contact patients with incomplete demographics and insurance information to obtain updated information.
Contacted BlueCrossBlueShield of Illinois and United Health Care to confirm patient payments
BILLING ADMINISTRATIVE ASSISTANT February 2004-August 2005
Log and scan incoming lockbox payment batches; balance with bank deposits; prepare for posting.
Sort, scan and index incoming correspondence, log and prepare for processing.
Maintain unprocessed inventories of unworked payments and correspondence.
Maintain processed inventories of worked payments and correspondence.
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