Mark E. Jaffee

*** ***** ****

Elgin, South Carolina 29045

Cell: 803-***-**** E-mail: acu5o8@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

Successful owner and operator of 3 profitable restaurants, bars and catering businesses for 13 years

Demonstrated ability to transfer those skills learned independently towards managing operations within a larger corporate environment

Able to adapt to an ever changing social media market to successfully grow market share

Proactive leader with excellent employee relations skills dealing with many diverse experience levels

Excels at budgeting and managing expenses to maximize profits

PROFESSIONAL EXPERIENCE:

September 2014 – Current

Merchants Food Service, District Sales Representative

Develop a sales territory to exceed sales and profitability goals

Achieved over 1.75 Million in sales in the first year

Awarded the Bronze Medallion Award

On pace to increase sales 12.8% in second year

Promote the company in civic and social organizations

Work closely with government, schools and health care facilities

Responsible for maintain all accounts receivable

Responsible for promoting new products and reporting sales growth to help maintain inventory

June 2014 – September 2014

Buffalo Wild Wings, General Manager Training Store

Direct all sales and financial operations of a 3.5 million dollar a year restaurant.

Responsible for outside sales and catering.

Responsible for community relations for the restaurant.

Involved with all aspects of vendor relations for the region.

Financial Champion of the region – responsible for rollup of all stores P&L’s.

Responsible for all developing all managers in the training store.

September 2012 – June 2014

Buffalo Wild Wings, Operations Manager Training Store

Oversee the day to day operations of 3.5 million dollar a year restaurant.

Responsible for training new managers hired by Buffalo Wild Wings.

Responsible for making sure that all customers had a fantastic guest experience.

Handled purchasing and inventory control.

Responsible for profit and loss reporting.

Responsible for controlling operating expenses.

While I have been at the restaurant there has been a growth of 5.6 percent same store sales over the period even with six new restaurants opening within a quarter mile.

September 1999 - February 2012

Dr. Rocco’s Tropical Bar and Grill, Owner / Operator

Started and successfully built a new concept in Columbia, South Carolina.

Managed 25 employees with exceptionally low turnover.

Ordered and controlled inventory to maintain a 21.2% cost ratio.

September 2000 - June 2010

Chubby’ Grill and Spirits, Owner / Operator

Turned a distressed business into a profitable operation.

Reduced food costs by over 14% by implementing strict inventory and portion control.

February 2003 - September 2005

Nacho Mama’s Mexican Restaurant and Cantina, Owner / Operator

Acquired an existing location and implemented a successful concept to sell it for 150% profit.

June 1997 - September 1999

Speedy Cash Loans, State Director

Managed 5 stores across South Carolina with 20 employees.

Created a budget and strategy to increase sales in existing stores and expand new stores.

Led the state to double digit growth in the existing stores and outpaced the company in new store growth.

March 1994 –April 1997

Rent to Own, District Manager

Controlled 6 stores with over 40 employees.

Responsible for hiring and training store managers.

Established employee development programs.

Instituted new collection techniques to decrease past due amounts by 13.7 percent.

October 1992 –March 1994

Rent to Own, Store Manager

Responsible for maintaining and exceeding store goals and credit percentages.

Trained staff in sales and collection techniques.

Responsible for inventory control and store maintenance.

September 1989 – August 1992

Virginia Merchandising Corporation, Merchandise Buyer

Responsible for analyzing and selecting over 5,000 items of merchandise from small electronics to housewares.

Formulated a buying plan and budget as well as developed shelf placement strategies.

Negotiated favorable pricing and payment terms with vendors.

Education

B.S., Hotel, Restaurant and Tourism Management, University of South Carolina, 1989

Membership

Five Points Association, 2000 – 2011

South Carolina Hospitality Association, 2000- 2011

Contact this candidate