Sales Manager
Resume:
Mark E. Jaffee
Elgin, South Carolina 29045
Cell: 803-***-**** E-mail: **********@*****.***
SUMMARY OF QUALIFICATIONS:
Successful owner and operator of 3 profitable restaurants, bars and catering businesses for 13 years
Demonstrated ability to transfer those skills learned independently towards managing operations within a larger corporate environment
Able to adapt to an ever changing social media market to successfully grow market share
Proactive leader with excellent employee relations skills dealing with many diverse experience levels
Excels at budgeting and managing expenses to maximize profits
PROFESSIONAL EXPERIENCE:
September 2014 – Current
Merchants Food Service, District Sales Representative
Develop a sales territory to exceed sales and profitability goals
Achieved over 1.75 Million in sales in the first year
Awarded the Bronze Medallion Award
On pace to increase sales 12.8% in second year
Promote the company in civic and social organizations
Work closely with government, schools and health care facilities
Responsible for maintain all accounts receivable
Responsible for promoting new products and reporting sales growth to help maintain inventory
June 2014 – September 2014
Buffalo Wild Wings, General Manager Training Store
Direct all sales and financial operations of a 3.5 million dollar a year restaurant.
Responsible for outside sales and catering.
Responsible for community relations for the restaurant.
Involved with all aspects of vendor relations for the region.
Financial Champion of the region – responsible for rollup of all stores P&L’s.
Responsible for all developing all managers in the training store.
September 2012 – June 2014
Buffalo Wild Wings, Operations Manager Training Store
Oversee the day to day operations of 3.5 million dollar a year restaurant.
Responsible for training new managers hired by Buffalo Wild Wings.
Responsible for making sure that all customers had a fantastic guest experience.
Handled purchasing and inventory control.
Responsible for profit and loss reporting.
Responsible for controlling operating expenses.
While I have been at the restaurant there has been a growth of 5.6 percent same store sales over the period even with six new restaurants opening within a quarter mile.
September 1999 - February 2012
Dr. Rocco’s Tropical Bar and Grill, Owner / Operator
Started and successfully built a new concept in Columbia, South Carolina.
Managed 25 employees with exceptionally low turnover.
Ordered and controlled inventory to maintain a 21.2% cost ratio.
September 2000 - June 2010
Chubby’ Grill and Spirits, Owner / Operator
Turned a distressed business into a profitable operation.
Reduced food costs by over 14% by implementing strict inventory and portion control.
February 2003 - September 2005
Nacho Mama’s Mexican Restaurant and Cantina, Owner / Operator
Acquired an existing location and implemented a successful concept to sell it for 150% profit.
June 1997 - September 1999
Speedy Cash Loans, State Director
Managed 5 stores across South Carolina with 20 employees.
Created a budget and strategy to increase sales in existing stores and expand new stores.
Led the state to double digit growth in the existing stores and outpaced the company in new store growth.
March 1994 –April 1997
Rent to Own, District Manager
Controlled 6 stores with over 40 employees.
Responsible for hiring and training store managers.
Established employee development programs.
Instituted new collection techniques to decrease past due amounts by 13.7 percent.
October 1992 –March 1994
Rent to Own, Store Manager
Responsible for maintaining and exceeding store goals and credit percentages.
Trained staff in sales and collection techniques.
Responsible for inventory control and store maintenance.
September 1989 – August 1992
Virginia Merchandising Corporation, Merchandise Buyer
Responsible for analyzing and selecting over 5,000 items of merchandise from small electronics to housewares.
Formulated a buying plan and budget as well as developed shelf placement strategies.
Negotiated favorable pricing and payment terms with vendors.
Education
B.S., Hotel, Restaurant and Tourism Management, University of South Carolina, 1989
Membership
Five Points Association, 2000 – 2011
South Carolina Hospitality Association, 2000- 2011
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