Customer Service Manager

Stephanie Bradfield

*** ******* *’Neal Road

Franklin, GA 30217

470-***-**** Cell

423-***-**** Work

Objective: To obtain a position where my previous work experience can be of benefit to my employer and there is opportunity for advancement.

Dedicated, Dependable and Hard Working: I am the Manager as well as a team player, flexible, high integrity, physically active in whatever I do with a positive attitude.

Work History:

2015-Present - QSI Arkansas, Missouri, Louisiana

Area HR Manager for Midwest South Area- responsible for 10 plants in the Midwest South Area, (Missouri, Arkansas and Louisiana), travel to all 10 plants conduct audits, check on team members, responsible for 3 HR Representatives that work under me, close relationship with Plant Managers, SSOP clerk, and other plant staff, coordinate trainings and events, monitor recruiting as needed, all the related HR responsibilities

2015-2016 - QSI Carrollton, GA

Sanitation Site Supervisor – supervise employees with Trident Seafood’s maintaining the sanitation responsibilities.

2010-2015 - Unemployed

2007-2010 - Walmart Carrollton, GA

Customer Service Manager – Scheduling, cashier, merchandising, stocking, balance money drawers, retailing, customer service, returns/exchanges and retail reports.

2006-2008 - Serendipity Salon/Spa Villa Rica, GA

Massage Therapist – assisting clients with muscular tissue areas, customer service, billing, file medical records, full body massages, foot massages, aromatherapy, waxing, styling and skin care.

2001-2006 - City of Franklin Franklin, GA

Deputy Clerk/Probation Officer – customer service, clerical duties, typing, switchboard, administrative paperwork, court administrator, accident reports and filing assistant to Judge and Police Chief.

1996-2001 - Twin Cedars Youth Services LaGrange, GA

Office Manager – typing, filing, handle phone calls, assistant to Director of Services, customer and client assistance, youth groups, administrative paperwork, scheduling and planning events for camps.

Skills: 4 years – Massage Therapy Experience: Certified Massage Therapist

10 + Years – Office Administration Experience: Type 65-75 WPM, Switchboard experience, data entry, customer service, management

Education: 2007 - Georgia Medial Institute

1993 - Kerr Business College

1992 - Heard County High School

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