GINA SMITH

*** ***** *** *****

Savannah, GA ****6

912-***-**** (home) 912-***-****(cell)

acu5o2@r.postjobfree.com

Dear Sir or Madam:

Enclosed please find a current resume in support of my application for a position with your company. After a 2-year hiatus to care for my family, I am looking for a career change and am interested in obtaining a position in the Information Technology or Management arena. Being a highly motivated self-starter, I am not afraid of hard work, and will work hard to succeed.

I am a pleasant, reliable, easy-going individual who is willing to learn new methods and who has several years’ experience as an office manager, bookkeeper and customer service representative. My attributes and strengths include the following:

Outstanding communication and problem solving skills

Creative and resourceful in generating new ideas

Extremely well organized following through to the last detail

Take creative approach to all assignments with innovative results

Proficient with MS Word, Excel, Publisher, Windows, Adobe Photoshop, Illustrator, and QuickBooks

Experienced in data entry and accounting

Ability to consistently meet deadlines with successful results with high quality work.

Self-starter with ability to work independently within various environments and adapt to changing situations

Effective management and leadership skills - Able to train, develop and motivate a team of employees

I look with great anticipation to my future with you and I would appreciate the opportunity to discuss my qualifications. A personal interview will allow me more latitude to discuss in detail and answer any questions you may have. References will be provided upon request. If you feel that this position could benefit from my qualifications and skills, please contact me at 912-***-**** (H) or 912-***-**** (C). Sincerely,

Gina R Smith

Enclosure: Resume

GS

GINA

SMITH

132 Mills Run Drive

Savannah, GA 31326

912-***-**** (H) or 912-***-****

GS

CAREER GOALS: Resourceful and imaginative individual seeks position in Information Technology offering growth opportunity while utilizing my planning, organizational and follow- through skills.

PROFILE: Superior telephone and customer relation skills, conscientious and self-motivated. Dedicated to performing every task above and beyond what might be normally expected; Learns quickly and then works well with minimal supervision; Possess professional demeanor, able to determine customers’ needs and make viable suggestions; Maintains clear goal perspectives.

QUALIFICATIONS

Effective and creative manager, trainer and motivator with strong communication skills. Excellent organizational, planning and problem solving abilities.

Knowledgeable, hard-working professional dedicated to customer relations and service.

Ability to increase revenue.

Ability to consistently meet deadlines with successful results and high quality work.

PROFESSIONAL EXPERIENCE

2013-Present Saint Leo University – Savannah Center Adjunct Instructor- Business Department

Human Resource Management

Business, Government, Society

Introduction to Management

Introduction to Computers

International Business

2002 – Present Auto Source

General Manager

Supervise up to 10 employees including training, supervising and disciplinary actions

Process customer files

Responsible for purchasing and clerical duties

Responsible for payroll and accounting activities

Process paperwork for tags and title

Responsible for materials handling/ordering supplies and equipment

Prepared/typed letters and other correspondence, statements and other paperwork using various office equipment

GINA

SMITH

132 Mills Run Drive

Savannah, GA 31326

912-***-**** (H) or 912-***-****

GS

2001 - 2002 Barnett Finance Company

Buyer

Ran credit reports and made credit decisions

Customer Service - Always priority

Booked out automobiles

2000 - 2001 Auto Max Kia

Finance Manager

Contracted customers and collected stipulations for files

Copied and packaged deals for finance companies

Prepared daily reports for dealer principles weekly

Processed customer files for automobile purchases 1998 – 2000 Credit Cars/Cash Car Rentals

Collections/Rental Manager

Responsible for collections and achieving collection goals

Managed 3 employees

Maintained a fleet of 300 cars

Responsible for checking in/out customers

Processed payroll

Responsible for accounts payable/receivable

1997 – 1998 IJH Wachovia

Receptionist/Wire Operator

Processed buy/sell/option tickets for stock purchases

Printed/distributed daily trade reports

Printed and signed daily pay-out checks

Made daily deposits

1995 – 1997 Weston

Front Desk Manager/Night Auditor

Processed weekly schedules

Responsible for managing a crew of 6

Checked in guests

Processed payments

Balanced accounts daily

Enter daily sales in corporate system

Made reservations

Processed wake-up calls

1993 – 1995 Econolodge

Front Desk Manager/Night Auditor

See above

1991 – 1993 Budgetel

GINA

SMITH

132 Mills Run Drive

Savannah, GA 31326

912-***-**** (H) or 912-***-****

GS

Front Desk Clerk/Night Auditor

See above

Education

Bachelor of Business Administration, Savannah State University, Savannah, Georgia, conferred May 12, 2007

Major: COMPUTER INFORMATION SYSTEMS with a concentration in Systems Analyst.

Master’s in Business Administration, Savannah State University, Savannah, Georgia, conferred May 9, 2009

Concentration: INFORMATION SECURITY, FINANCIAL STATEMENT INTERPERTATION

Doctorate of Business Administration, Argosy University, Atlanta Georgia, To be conferred September 2016

Concentration: Accounting

Related courses: Visual Basics, Java Script, Systems Analyst, Web Development and Publishing, Security and Assurance, Data Base (2 semesters), Supply Chain Management, Strategic Management, and more technology courses. GPA: Major 3.4; overall 2.5 (based on a 4.0 scale). Honors: Spanish Award (top 10% of junior/senior class). Society of Information Technology Professionals National Team 2005-2006.

Communication Developed effective communication skills while working with customer with credit Skills problems; learned the value of empathic listening and seeing from the other person’s perspective-skills relevant to quality employee training and effective customer service. Developed effective interpersonal skills through continuous interactions with customers and supervision of 13 employees. Wrote memos, letters, business reports, and presentations in technology courses.

Management Elected to take four management courses in addition to the two required for computer Proficiency majors. Most recently studied operations and finance. Applied these skills to automobile sales, while working for Auto Source. Designed the Standard Operation Procedures Manual for AutoMax Kia.

Organizations Zeta Phi Beta Sorority, Inc. Alpha Theta Zeta Chapter, President National Council of Negro Women

Association of University Women

Savannah Development and Economic Board

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