Medical Office

Amy Hatfield

Medical Office Supervisor/Patient Coordinator/Medical Records

Richlands, NC 28574

***************@*****.*** - 910-***-****

Motivated and reliable Medical Office Administration professional with over 9 years' experience providing outstanding staff service. Able to relate easily to clients, staff, and colleagues. Seeking role of increased responsibility and room for advancement. Authorized to work in the US for any employer

WORK EXPERIENCE

Executive Assistant

Quicker Care Clinic - Jacksonville, NC - May 2015 to March 2016

Responsibilities

•Answer and transfer calls

•Schedule/reschedule and cancel appointments for patients

•Send and receive faxes

•Register and check in patients

•Collect payments from patients

•Open/close office

•Scheduled referral appointments and notified patients

•Print/file insurance

•Apply patient/some insurance payments to patient accounts

•Triage patients

•Immunizations and injections

•Collect specimens and run required tests

•Called in prescriptions

•EKG

•venipuncture

•Demonstrated an understanding and compassion when dealing with people

•Communicated with Physicians’ Offices

•Balanced out payments

•Trained new employees

Accomplishments

After being employed less than 6 months, I was promoted to Management Staff.

Front Office Supervisor

Penslow Medical Center - Holly Ridge, NC - November 2012 to May 2015

•Print and fax/mail Medical Records

•Collection calls

•Answer and transfer calls

•Schedule/reschedule and cancel appointments for patients

•Send and receive faxes

•Register and check in patients

•Collect payments from patients

•Open/close office

•Balance out charges/payments

•Scheduled referral appointments and notified patients

•Print/file insurance

•Apply patient/some insurance payments to patient accounts

•Triage patients

•Immunizations and injections

•Collect specimens and run required tests

•Called in prescriptions

•EKG

•venipuncture

Accomplishments

After only being an employee for six months I was promoted to Front Office Supervisor.

Patient Coordinator/Medical Records

Coastal Diagnostic Imaging - May 2008 to July 2010

•Register and check in patients

•Answer and transfer calls

•Send and receive faxes

•Schedule and cancel appointments for patients

•Demonstrated an understanding and compassion when dealing with people

•Communicated with Physicians’ Offices

•Balanced out payments

•Prepared, filed, and delivered Medical Records

•Made copies of films and burnt disks

•Trained new employees

Medical Assistant/Referral Clerk

Penslow Medical Center - August 2006 to May 2008

•Took vitals

•Triaged patients

•Immunizations and Injections

•Collected specimens and ran required test

•Called in prescriptions

•Scheduled referral appointments and notified patients

•Assisted with minor surgeries

•Checked patients in and out

•Balanced out payments and charges

EDUCATION

Medical Office Administration

Coastal Carolina Community College

2010 to 2013

Richlands High School

May 1995

ADDITIONAL INFORMATION

Reference available upon request.

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