Edgar Ortiz
Ennis, TX *****
**********@*****.***
Objective: Obtain a position in a professional environment where my skills and education are utilized to their fullest and benefit the organization. I am eager to hold a position in which the main focus is management for a growing, energized organization/company. Professionally, my objective is to be part of a team who are passionate about what they do, eager to grow, develop and make a difference.
Education:
Angelo State University, San Angelo, Texas
Bachelor of Liberal Arts in Spanish, May 2016
Professional Experience:
Kelly Moore Paint: (San Angelo, Texas)
September 2015- May 2016
Internal Sales Representative
Understand customer needs and requirements
Ability to multi-task, prioritize, and manage time effectively
Handle inbound calls and provide callers with product and service information
Developed strong relationship with customers and coworkers
Worked closely with internal and external management
H.E.B: (San Angelo, Texas)
January 2013- September 2015
Cashier
Maintain industry requirements
Interact with customers on a daily
Lone Star Moving: (San Angelo, Texas)
June 2011-January 2013
Collection/Booking Agent
Drove sales revenue that exceeded $13,000K in sales on a weekly basis.
Worked with team members to drive growth against larger competitors
Supported and empowered my sales team. I provided support and mentoring to new sales personnel and built a strong, successful team.
Lead, motivated and retained the team
Developed strategic relationships with customers
Wally’s Party Factory: (San Angelo, Texas)
September 2008- June 2011
Party Specialist/ Shift Manager (shift manager reports to an upper manager, but oversees lower level staff as well. Making sure that all employees show up for work, all assigned tasks are completed, customers are happy, and all business runs smoothly)
Reconcile daily accounts exceeding $1300.00 daily. Insured night deposit completed.
Trained 18 new employees on how to work with customers, provided consultation and support to new employees. Responsible for opening and closing store and assisting the manager as needed.
Organize special events for parties ranging from 10 to 100 people.
Work in a fast-paced environment, insuring customer satisfaction. Provided advice and consultation to customers and sales personnel.