Sales Management

*Core Competencies*

Coaching & Development, Strategic Workforce Planning, Performance Management

Analyze & Process Implementation, Improve KPI Inefficiencies in business Trends

Direct & Improve Operational Strategies, Ensure Business Growth & Increase Profitability

Education: Northwestern State University- 2010, Master of Business Administration concentration Human Resource

The University of Texas "The Red McCombs School of Business" Business Administration

***EMPLOYMENT PROFILE***

Medical-Dental.CO DFW, TX Operations Director 02/01/2014 - Present

Area field operation management of 12 Medical-Acute/Wellness Clinic & General Dentistry, monitor productivity performance reports, profit margins, operation procedures. Provide effective leadership to all operation functions. Develop strategic implementation measurements to benchmark & enhance operation infrastructure & service quality.

Provide on-going coaching & feedback, implement new methods, activities & evaluate bench-marking process for areas of opportunities. Prepare monthly production reports, create action plans to achieve proficiency in service expectations.

Direct sales campaign, manage staffing, training, employee performance evaluations, budgeting, promotion advertisements, marketing analyses, pricing, purchasing, inventory control and monitor financials.

Lake Texoma Dental Care & Wellness- Denison, TX Project Manager 01/10/2013- 01/03/2014 contract

Implement strategic facility change to increase productivity and employee satisfaction. Monitored performance reports, sales, profit margin, operation procedures. Prepare & presented treatment plan & financial options for patient’s, coordinate meetings, employee training, staffing and production events. Created & designed promotional marketing to maximize profit sales & exceed objective goal. Directed business operation to achieve and surpass business goals and objectives.

Successful Billing Medical Claims from Dental office. “Oral surgery, Implants, DNA device.”

Implement Standard Operation Procedures & Guidelines

Designed & Created Local Branding & Advertising Strategic Action Plan

AAFES-Exchange- Dallas, TX Area Human Resource Manager – 09/2011- 01/1//2013 contract

Human capital management and work force management for over 7 locations 361units with 2,100 plus associates and managers. Plan, direct, supervise and coordinate facilities work activates. Identified and redesigned the leadership training program to develop and enhance supervisors & management skill set. Advised and consulted management on various HR functions. Restructured the recruiting process and enhanced the orientation & training program, to maximize employee performance. Responsibilities also included; work force planning, employee & union labor relations, analyzing personnel cost & policy development

Talent Management, Performance Management, Area Recruiting & Staffing.

Union Relations, Benefits/Compensation, Organizational Development.

Dental & Dentures- Dallas, TX Dental Facility Director- 08/2009-08/2011 New opportunity

Managed 3 dental offices, supervised 20 dental assistance and 9 dentists- Provided on-site management services to 3 dental clinics. Each practice produced 2.1 million in revenue. Implementation of management procedures, patient’s treatment plans & monthly production reports. Responsibilities also included management of all financial transactions, staff training, production events & hiring. Controlled budget expense, also developed business plan and sales strategy for the multiple units to ensure attainment of company sales goals and profitability.

Analyze & Process New Implementation Plan to Improve Business Trends.

Monitored Performance Reports, Sales, Profit Margin, Operation Procedures.

HEB Grocery Austin-TX Store Director 06/2007-07/2009 Relocation/New opportunity

Operation management of large unit with over 320 employees, 122,000 square foot unit with $2.3 million on hand inventory & weekly sales averaging $1.2 million & annual sales of 62million Oversaw sales projections, store goals, financial, budgeting, event planning, forecasting, payroll and store devised sales. Implement strategic facility change to increase productivity and employee satisfaction. Coordinated inventory control audits, loss prevention initiatives and merchandising (Plan-o-Grams) designed attractive merchandise presentation & developed an impact strategic marketing plan that maximized profit sales which helped exceed objective goal.

Restructured Store Inventory Process & Coordinated Shrink Implementations.

Analyzed Production & Work Flow Productivity Reports to Increase Sales Inefficiency.

Certifications: Six Sigma, Eagle Soft, Dentrix, QSI, PER, KPI, People Soft, Track Pro, Kenexa, Kronos & Oracle

Skills: Microsoft (Word, Excel, Access, Spreadsheet, Outlook, PowerPoint & Quick books) Adobe Photoshop

Thank you,

In any organization, the need for dedicated professionals capable of adding value to the company is always in demand. I am a seasoned professional with strengths in; Multiple Unit Management, Business Development, Project Management & Operation Management. I have professional experience in managing projects, overseeing total operations and driving operational strategies to improve operational inefficiency while increasing business growth and profitability. Reputation for exceptional leadership abilities, with a commitment to the highest standards of performance, combined with proven capabilities in improving and implementing process improvements, with measurable results to achieve company goals and objectives. I am confident that my qualifications, advanced education and management credentials can be vital added asset. I can be reached @ 214-***-**** please let me know what date and time works best for you

Best Regards,

Albury

Key Strengths:

Operations Project Management Client Relations Account Management Corporate Development

Business Development Quality Management Sales/Account Executive Process Improvements Budget Management Financial Forecasting Leadership Skills Personnel Management Performance Reviews Recruiting/Staffing Human Resources Training & Development Performance Reviews Coaching/Mentoring Workforce Planning Analytical Problem Solving Organizational Skills Communication Skills Interpersonal Skills Self-Starter Training & Development Policies & Procedures Yellow Belt Problem Solving Self-Starter

Six Sigma Eagle Soft Dentrix QSI People Soft TrackPro Kronos

Oracle MS Office QuickBooks Adobe Photoshop

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