Steve Bithell
***** ******** **** *****, *****, UT 84092 801-***-**** ************@*****.***
SUMMARY
Accomplished Sales Management professional with over 17 years of success driven comprehensive
experience. Goal-oriented multi-award winner with a career record of surpassing organizational and client expectations. Proven ability to lead sales teams to reach and surpass goals, and increase
profitability.
EXPERIENCE
Market Manager 2009 - 2016
Captive Field Agent 2005 - 2009
Humana, Inc., Sandy, Utah
•As Market Manager, maintained a proven track record in building and leading insurance sales teams in Medicare and individual healthcare sales. Responsibilities include hiring, initial and on-going training, ensuring appropriate sales results, and management of overall performance.
Excellence in improving productivity and developing new sales methodology.
•Consistently lead team to top performance awards in the market. Awarded Top Regional
Manager on multiple occasions. Regularly chosen for pilot projects due to vision and excellence. Asked to correct area with lower production due to previous record and awards.
•Chosen to represent Group Medicare product. Responsible for on-going education, enrollment, and continued support.
•Built relationships with network providers for managed care products.
•Trained agent groups in individual major medical products with additional top level sales
experience.
•High-level involvement in building Medicare Advantage product for Utah and Idaho.
Thorough understanding of Medicare landscape, product design, compliance and policies.
Successfully helped transform Fee For Service model to Managed Care model.
•As Captive Field Agent, regularly presented individually and to large groups of Medicare
Recipients as the chosen group presenter. Consistently awarded as top performer in region across all product lines. Chosen on multiple occasions to represent the region to Regional Vice President and Chief Information Officer.
•Highest sales closing ratio for multiple months in 2006, ’07 and ’08. Lead all Medicare
Advantage Sales in the market for 2007 AEP.
•Awarded Top Performer in 2008 with additional Presidents Club awards in 2007 and 2008.
Sales Representative 2004 - 2005
A-Plus Benefits, Lindon, Utah
•Generated sales from wide-range of companies from start-up to large corporations. Coordinated and implemented group health benefits, prescription plans, workers compensation policies, payroll, and human resource functions.
•Reached 140% of quota in 6 months and 80% of annual quota in the first quarter of 2005.
Steve Bithell Page 2
Contract Sales 2002 - 2004
i4 Solutions, Woods Cross, Utah
•Technology, software, websites and web marketing sales. Regularly exceeded goals and rose to the top of the company in sales and revenue generation.
•Consistent sales leader for group for over 6 months of initial contract, including first month of contract.
•Extended contract multiple times.
Technical Recruiter 1999 - 2002
Prince Perelson and Assoc., Salt Lake City, Utah
•Recruitment Service sales in a Business-to-Business environment. Successfully created client pool from the ground up with start-up to Fortune 500 companies. Consistently identified, contacted and negotiated contracts with clients including initiation and organization of sales meetings.
CERTIFICATIONS
Licensed Insurance Agent 2005 - present
Life and Health – Resident State of Utah, Non-Resident State of Idaho
EDUCATION
University of Utah, Salt Lake City, Utah 1995 - 1998
B.S. in Communications
Minor in Business
Academic Honors, 3.5 Cumulative GPA
Top 15% of all Juniors and Seniors Nationwide (over 260 schools)
Member: National Golden Key Honor Society with Graduate Recognition
Plans to complete advanced degree
INTERESTS
Hobbies and interests include running, biking, hiking, and outdoor activities.
Finisher in several Half Marathons.
Finisher Sprint Triathlon.
Enjoy time with wife and three children.
Volunteer work includes LDS Mission, church, and youth group leadership.