JOSHUA CARTER

Oak Grove, KY *****

256-***-****

acu5jl@r.postjobfree.com

PROFESSIONAL SUMMARY

Information Technology Professional and Military Veteran with a Secret Security Clearance and 10+ years of proven ability to be a corporate steward interacting and collaborating with multiple levels of management and diverse cultural audiences. Consistently achieved exceptional and measurable results, while in dynamic and fast-paced environment in a military and civilian capacity. Possess a comprehensive background in communication, quality Assurance and information technology derived from conducting domestic and global operations in Afghanistan. Managed risk upon multiple lines to protect assets, property, and equipment valued over $1M, while meeting the expectations of senior leadership. Possess extensive knowledge in providing communication support for satellite devices, satellite communication equipment, and automated telecommunications computer systems to include local area networks, wide area networks, and routers. Recipient of multiple awards for outstanding performance and professionalism in the United States Army. Career supported by specialized military training and certifications.

Cross Functional Leadership

Qualitative Assurance

Data Analysis

Information Technology

Training and Development

Policy Implementation

Technical Assistance

Organization/Communication

Microsoft Office Suite

PROFESSIONAL EXPERIENCE

UNITED STATES ARMY – Various Locations 2012 – Present Signal Support Systems Specialist

Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations valued over $1M for 300 end users. Performed data backups and disaster recovery operations. Supervised work order ticketing system and resolved all work orders.

Planned, coordinated, and implemented network security measures to protect data, software, and hardware

Analyzed systems performance, recorded information and generated reports that identified issues and assisted programmers and systems analysts to test and debug new programs

Configured, monitored, and maintained email applications or virus protection software

Designed, configured, and tested computer hardware, networking software and operating system software

Monitored network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future

HONDA MANUFACTURING– Talladega, AL 2004 – 2012

Manufacturing Associate

Performed minor repairs and servicing on tools, machines and equipment. Read, interpreted and assembled parts according to blueprints and build sheets.

Handled assembly line work to ensure quality requirements are met and tasks were completed correctly

Maintained a clean safe work environment by using uniforms and safety equipment

Collaborated with team and external departments to implement best practices in manufacturing processes

Conducted 100+ inspections of parts, components, materials and equipment CERTIFICATIONS

A+ CE Certification

Network+ CE Certification

Security+ CE Certification

MTA Certification

TECHNICAL SKILLS

Software: Microsoft Office (2003, 2007, 2010, 2013), Access, Word, Excel, PowerPoint Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 8, 10 Servers: Microsoft Windows Server 2008, 2012

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