Information Technology Microsoft Office
Resume:
JOSHUA CARTER
Oak Grove, KY *****
******.*.********@*****.***
PROFESSIONAL SUMMARY
Information Technology Professional and Military Veteran with a Secret Security Clearance and 10+ years of proven ability to be a corporate steward interacting and collaborating with multiple levels of management and diverse cultural audiences. Consistently achieved exceptional and measurable results, while in dynamic and fast-paced environment in a military and civilian capacity. Possess a comprehensive background in communication, quality Assurance and information technology derived from conducting domestic and global operations in Afghanistan. Managed risk upon multiple lines to protect assets, property, and equipment valued over $1M, while meeting the expectations of senior leadership. Possess extensive knowledge in providing communication support for satellite devices, satellite communication equipment, and automated telecommunications computer systems to include local area networks, wide area networks, and routers. Recipient of multiple awards for outstanding performance and professionalism in the United States Army. Career supported by specialized military training and certifications.
Cross Functional Leadership
Qualitative Assurance
Data Analysis
Information Technology
Training and Development
Policy Implementation
Technical Assistance
Organization/Communication
Microsoft Office Suite
PROFESSIONAL EXPERIENCE
UNITED STATES ARMY – Various Locations 2012 – Present Signal Support Systems Specialist
Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations valued over $1M for 300 end users. Performed data backups and disaster recovery operations. Supervised work order ticketing system and resolved all work orders.
Planned, coordinated, and implemented network security measures to protect data, software, and hardware
Analyzed systems performance, recorded information and generated reports that identified issues and assisted programmers and systems analysts to test and debug new programs
Configured, monitored, and maintained email applications or virus protection software
Designed, configured, and tested computer hardware, networking software and operating system software
Monitored network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future
HONDA MANUFACTURING– Talladega, AL 2004 – 2012
Manufacturing Associate
Performed minor repairs and servicing on tools, machines and equipment. Read, interpreted and assembled parts according to blueprints and build sheets.
Handled assembly line work to ensure quality requirements are met and tasks were completed correctly
Maintained a clean safe work environment by using uniforms and safety equipment
Collaborated with team and external departments to implement best practices in manufacturing processes
Conducted 100+ inspections of parts, components, materials and equipment CERTIFICATIONS
A+ CE Certification
Network+ CE Certification
Security+ CE Certification
MTA Certification
TECHNICAL SKILLS
Software: Microsoft Office (2003, 2007, 2010, 2013), Access, Word, Excel, PowerPoint Operating Systems: Mac / Microsoft Windows (95, 98, XP, Vista), Windows 8, 10 Servers: Microsoft Windows Server 2008, 2012
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