Customer Service Home Health
Resume:
Yvette Cutler
Maple Heights, Ohio 44137
************@*****.***
Objective
Highly skillfull and result-oriented professional with an ambition for effectively managing the company’s needs. Capable of working under pressures and learning new and challenging things. A worker who is willing to go the extra mile to assure satisfaction.
Education
Tri C Cleveland, Ohio
Pass Program 2004 to 2007
Warrensville Heights High School Warrensville Hts, Ohio
General Studies 2004 to 2007
Work History
Stride Tool Glenwillow, Ohio
Position: Assembly/Inspection 2013 to Present
Sanding
Bagging/Packing
Knob Twisters
Rod Twisters/Cutting
Punch Press
Labeling
Printing
Imani Home Health Care Cleveland, Ohio
Position: Home Health Aide 2013 to 2013
Checking patients' pulse rate, temperature, and respiration rate
Maintaining records of patient care, condition, progress, or problems
Assisting with simple prescribed exercises
Assisting with medications administration
Changing simple dressings
Assisting with house cleaning
Preparation of meals and assisting with feeding
Meets deadlines with accuracy in high volume work environment.
Priority Home Health Cleveland, Ohio
Position: Home Health Aide 2012 to 2013
Checking patients' pulse rate, temperature, and respiration rate
Maintaining records of patient care, condition, progress, or problems
Assisting with simple prescribed exercises
Assisting with medications administration
Changing simple dressings
Preparation of meals and assisting with feeding
Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert.
Changed bed linens, washed and ironed patients' laundry, and cleaned patients' quarters.
Provided patients with help moving in and out of beds, baths, wheelchairs or automobiles, and with dressing and grooming.
Global Technical Recruiters Cleveland, Ohio
Position: Assembly & Visual Inspection 2011-2013
Assembled fabricated parts to relatively small or light subassemblies and complete units.
Tested and calibrated parts and mechanisms to meet tolerances and product specifications
Used hand tools and small power tools to assemble units
Examine manufactured parts to ensure parts meet customer standards through visual and/or functional inspection.
Tag, isolate, and document non-conforming parts.
Count, tag, and document conforming parts in specified totes.
Maintain a clean, organized and safe work environment.
Crestwood Management Beachwood, Ohio
Position: Customer Service Representative 2007-2011
Determined requirements by working with customers.
Answered inquiries by clarifying desired information; researching, locating, and providing information.
Resolved problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems
Fulfilled requests by clarifying desired information; completing transactions; forwarding requests.
Maintained call center database by entering information.
Answered inbound/outbound calls and responded to emails.
Followed up customer calls where necessary.
Copying, Faxing, Scanning, Printing, Labeling
Handled insurance and patient verification.
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