Manager Customer
Resume:
PROFESSIONAL SUMMARY:
I would be a great canted because I am a hard worker with expertise in delivering amazing services and resolving customer complaints.
I am professionally skilled in training staff, self-motivated with exceptional communication skills. I am eager to learn new things and like challenges. My willingness to learn and over achieve is something to set me aside from the rest, I am wiling to keep trying until everything is done to perfection. REFRENCES:
Brittney LaVigne 615-***-****
Manager at Little Miracles Child Care
Candace Pendergast 615-***-****
Babysat her 5 kids for 3 years.
Douglas Forté 615-***-****
Supervisor at Nissan.
Lemonte Craighead 615-***-****
Supervisor at Nissan.
Matt Millican 615-***-****
Manager at Cheddars in Smyrna.
KATELIN BAKER
1315 EAST CASTLE STREET, MURFREESBORO, TN 37130 (C) 615-***-**** EXPERIENCE:
Cashier/ Manager
Captian Video and Tanning (Jimmy Allen) Smyrna, TN 05/2010 to 09/2012
• Answered calls daily by addressing customer inquiries, solving problems and providing new product information.
• Greeted customers entering the store to ascertain what each customer wanted or needed.
• Described product to customers and accurately explained details and care of merchandise.
• Earned management trust by serving as key holder, responsibly opening and closing store.
• Politely assisted customers in person and via telephone.
• Provided an elevated customer experience to generate a loyal clientèle.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• including store window presentation.
• Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
• Organized store merchandise racks by size, style and color to promote visually appealing
environment.
Waitress/ Bartender
Cheddars Casual Café (Matt Millican/ Lisa Young) Smyrna, TN/ Clarksville, TN
01/2012 to 07/2014
• Wash bar glasses.
• Take to-go orders.
• Make drinks for everyone in the restaurant.
• Take orders for those who sat at the bar.
• Cut all the fruit for the bar.
• Prep the bar before and after my shift.
• Not only sale the food and drinks but the business name as well.
• Multi-tasking (obviously).
• Handle customer complaints and make them still want to come back again.
• Recommended alternative items if product was out of stock.
• Taking on multiple tables at a time.
• Dedicated to continuously improving sales abilities and product knowledge.
• Built long-term customer relationships and advised customers on purchases and promotions.
• Maintained cleanliness and presentation of stock room and production floor.
• Provided an elevated customer experience to generate a loyal clientèle. Tec/ Offline (supervised)
Nissan (Douglas Forté/ Lemonté Craighead) Smyrna, TN 07/2014 to 05/2015
• Assembled parts as required.
• Maintained necessary level of communications between shifts.
• Responsible for achieving production requirements.
• Trained staff of 10 direct labor employees to perform assembly and manufacture of product.
• Made sure that products were produced on time and are of good quality.
• Tested products or subassemblies for functionality or quality.
• Swept floors and stored equipment at the end of each shift.
• Loaded and unloaded ship cargo.
• Attached identifying tags to containers.
• Operated PC and RF-based computer systems with a high level of accuracy.
• Cleaned and maintained the warehouse in compliance with OSHA safety standards.
• Reported all equipment failures and malfunctions to supervisor. Receptionist/ Photographer
City Auto (Stacey Carter) Murfreesboro,TN
03/2015 to 06/2015
• Reason for leaving: Not a sufficient pay stub.
• Greeted customers entering the store to ascertain what each customer wanted or needed.
• Described product to customers and accurately explained details and care of merchandise.
• Politely assisted customers in person and via telephone.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Provided an elevated customer experience to generate a loyal clientèle.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Took pictures of all the vehicles on the lot and posted them online with a detailed description of the vehicle.
• Maintained cleanliness and presentation of stock room and production floor.
• Directed calls to appropriate individuals and departments. Technician
Amazon Lebanon, TN
01/2015 to 02/2016
• Scan items and count them as I go.
• Make sure the floor is clean.
• Deal with hazmat materials.
• Carry objects over 50 lbs.
• Attached identifying tags to containers.
• Recorded numbers of units handled and moved using daily production sheets and work tickets.
• Swept floors and stored equipment at the end of each shift.
• Operated forklifts and other heavy machinery safely.
• Cleaned and maintained the warehouse in compliance with OSHA safety standards.
• Responsible for achieving production requirements.
• Made sure that products were produced on time and are of good quality. Lead Teacher (2 1/2-3 years)
Little Miracles Child Care (Brittney LaVigne) Smyrna, TN 02/2016 to 05/2016
•Encouraged good behaviors using the positive reinforcement method.
• Established a safe play environment for the children.
• Instructed children on proper health and personal habits.
• Organized and engaged in recreational activities such as games and puzzles.
• Dressed infants and toddlers and changed their diapers.
• Communicated openly with children\'s parents about daily activities and behaviors.
• Meticulously sanitized toys and play equipment.
• Encouraged children to be understanding of and patient with others. Skills:
• Creative
• Exceptional communication skills
• Quick learner
• Willingness to Learn
• Cleanliness
• Computer proficiency
• Positive and friendly
• Strong client relations
• Time Management Skills
• Goal Oriented Focus
• Research Skills
• Hard working and self- motivated
• Problem solving
EDUCATION:
GED:
Lincoln Academy - Clarksville, TN
• GPA 4.0
Contact this candidate