Customer Service Sales

Kea Blankenship Email: **************@*****.*** **2 Lynnfield Circle Union, Ohio 45322 Home: 937-***-**** Cell: 937-***-****

Experience/ Employment History

Kettering Health Network College Bookstore: Asst. Manager 2005-2014

Computer Operation: Outlook, Microsoft Word, Excel, and PowerPoint

Running Register (Point of Sales)/ Updating POS/Checking prices 1500 Suk’s

Increased sales by 15% yearly

Calling customer when merchandise is in/ Calling companies about problems

Hiring Store Employees/Time and Attendance/Scheduling

Payroll for store employees

Making up Bank Deposit

Filling in for manager

Ordering Merchandise for resale/ Office Supplies

Checking in merchandise/Stocking merchandise

The Learning Ladder: Owner 1997-2004 Employee 1985-1997

Customer Service/Collections

Setting up Point of Sale System entering all the merchandise

Mailings/Mass mailings to customers #2000 pieces

Negotiate contracts with vendors

Accounts payable and Receivables

Bookkeeping/ Accounting (Quick Books)/ Payroll

Increased sales by 15% yearly

Hiring Store Employees/Time and Attendance/Scheduling

Payroll for store employees

Bank deposits/making and reconciling

Writing Checks

Ordering Merchandise for resale/ Office Supplies

Registers/running/maintaining/updating POS/Checking prices 3000 Suk’s

Certification

Principles of College Store Management

Education

Graduated from Trotwood-Madison High School

The Ohio State University

Miami Valley School of Nursing

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